Company lists · Data refreshed September 2026
Top 14 Customer experience outsourcing companies based in Malaysia
RevenueBase identified 44 customer experience outsourcing companies headquartered in Malaysia as of September 2026 and tracks 5,171 professional contacts across them, including 150 with verified work emails. Kuala Lumpur is the largest hub.
This list covers customer experience outsourcing companies headquartered in Malaysia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 14 largest customer experience outsourcing companies based in Malaysia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 837 contacts → | ||||
Strong evidence “Daythree is an award-winning business process management company, delivering insights and innovation driven customer experience.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 683 contacts → | ||||
Strong evidence “Bringing brands across the globe closer to their customers through memorable, personalized experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 500 contacts → | ||||
Partial evidence “Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 329 contacts → | ||||
Indirect evidence “Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 99 contacts → | ||||
Partial evidence “ENVO BPO is an award winning, ISO certified business process outsourcing company established for more than a decade focusing primarily in assisting companies with various contact…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 81 contacts → | ||||
Strong evidence “Upstream BPO is a global business process outsourcing and customer experience company headquartered in Malaysia, with delivery operations in the Philippines and Uzbekistan.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 67 contacts → | ||||
Strong evidence “We are a leading Business Process Outsourcing (BPO) company, providing customer-centric business process services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 39 contacts → | ||||
Indirect evidence “Radiant Communication Sdn.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 26 contacts → | ||||
Partial evidence “CCM dedicate ourselves in providing you and your customers with unparalleled contact centre solutions that will lead to transformational improvements in your organization.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 25 contacts → | ||||
Indirect evidence “redCONTACT Sdn.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 22 contacts → | ||||
Strong evidence “AwePlus blend cutting-edge technology with global expertise to deliver awesomely plus customer experiences that elevate satisfaction and drive growth.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 10 contacts → | ||||
Strong evidence “In 2023, Sage42 brought Ventana to life- a comprehensive CXaaS solution leveraging AI analytics to optimize conversions and transform customer experience from start to success…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 9 contacts → | ||||
Strong evidence “SalesJourney360 provides affordable, accessible & scalable Data-Driven Contact Solutions in South East Asia to improve customer & employee experience throughout the sales journey.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 4 contacts → | ||||
Strong evidence “At Omni3, we understand that your business needs a reliable and an efficient customer experience solution to deliver an elevated customer experience with top and bottom-line…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience outsourcing companies.
- Partial evidence
- Its own public description names part of customer experience outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 14 of 44 customer experience outsourcing companies based in Malaysia
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Customer experience outsourcing companies based in Malaysia at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Malaysia, so it is reported there. Company counts and contact totals on this page are exact for Malaysia, over 44 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Malaysia whose own description of what they do matches “customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside Malaysia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 150 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience outsourcing companies are there based in Malaysia?
RevenueBase identified 44 customer experience outsourcing companies headquartered in Malaysia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Daythree, headquartered in Shah Alam, tops this list with the largest team on record.
Which city has the most customer experience outsourcing companies?
Kuala Lumpur leads with 13 headquartered companies, followed by Petaling Jaya (10) and Kuala (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 150 verified decision-maker contacts tracked across these 44 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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