Company lists · Data refreshed September 2026

Top 25 Customer experience outsourcing companies based in Italy

Name: Customer experience outsourcing companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 166 companies tracked

RevenueBase identified 166 customer experience outsourcing companies headquartered in Italy as of September 2026 and tracks 17,048 professional contacts across them, including 2,819 with verified work emails. Roma is the largest hub.

This list covers customer experience outsourcing companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

166Companies

17,048Contacts tracked

2,819Verified emails

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The 25 largest customer experience outsourcing companies based in Italy

Ranked by team size

Top 25 of 166 customer experience outsourcing companies based in Italy, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Comdata Group	Indirect evidence	Corsico, ItalyHQ checked Sep 21, 2026	10001+	9,614 contacts →
	Indirect evidence “We're KONECTA now!” Source: RevenueBase Database · checked Sep 21, 2026
2	Covisian	Partial evidence	Milano, ItalyHQ checked Sep 21, 2026	10001+	2,810 contacts →
	Partial evidence “is a tech company specialized in providing, and for & customer care.” Source: RevenueBase Database · checked Sep 21, 2026
3	Accueil	Partial evidence	Reggio Calabria, ItalyHQ checked Sep 21, 2026	501-1,000	299 contacts →
	Partial evidence “ACCUEIL is a leading Italian company in the field of Call Center and Business Process Outsourcing Services.” Source: RevenueBase Database · checked Sep 21, 2026
4	Nethex	Partial evidence	Rome, ItalyHQ checked Sep 21, 2026	501-1,000	277 contacts →
	Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 21, 2026
5	Koiné SRL	Indirect evidence	Maerne, ItalyHQ checked Sep 21, 2026	501-1,000	239 contacts →
	Indirect evidence “Koiné is a leader company which works in service industry.” Source: RevenueBase Database · checked Sep 21, 2026
6	Alpenite	Strong evidence	Venezia Marghera, ItalyHQ checked Sep 21, 2026	501-1,000	204 contacts →
	Strong evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 21, 2026
7	Ecare CRM Business Solutions	Partial evidence	Milano, ItalyHQ checked Sep 21, 2026	1,001-5,000	192 contacts →
	Partial evidence “Siamo un provider di Soluzioni di Business impegnato a realizzare sviluppo e innovazione per le aziende clienti, attraverso la fornitura in outsourcing di soluzioni e processi…” Source: RevenueBase Database · checked Sep 21, 2026
8	CX Centax	Partial evidence	Bergamo, ItalyHQ checked Sep 21, 2026	201-500	167 contacts →
	Partial evidence “We increase your customers value Offrire servizi di CRM in outsorcing personalizzati, con personale altamente qualificato e tecnologie innovative, per ottenere il massimo grado di…” Source: RevenueBase Database · checked Sep 21, 2026
9	Wemay SRL	Partial evidence	Reggio Emilia, ItalyHQ checked Sep 21, 2026	51-200	123 contacts →
	Partial evidence “Factory at Outsourcing Business Processes WeMay attraverso la sua pluriennale esperienza ha maturato una solida esperienza e specializzazione nei servizi di Business Process…” Source: RevenueBase Database · checked Sep 21, 2026
10	Across SRL	Indirect evidence	Torino, ItalyHQ checked Sep 21, 2026	51-200	114 contacts →
	Indirect evidence “Across is a Digital Solution Company.” Source: RevenueBase Database · checked Sep 21, 2026
11	Konnexio Group	Partial evidence	Cagliari, ItalyHQ checked Sep 21, 2026	201-500	99 contacts →
	Partial evidence “Storia Il nostro gruppo nasce a Cagliari nel 2005, ed è oggi uno dei maggiori Players nella Gestione della Customer Base, delle Vendite e dei servizi a valore aggiunto.” Source: RevenueBase Database · checked Sep 21, 2026
12	Increso	Partial evidence	Roma, ItalyHQ checked Sep 21, 2026	51-200	84 contacts →
	Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 21, 2026
13	PMC Plus - Italia	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	201-500	72 contacts →
	Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 21, 2026
14	Merkle Italia	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	51-200	69 contacts →
	Indirect evidence “Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).” Source: RevenueBase Database · checked Sep 21, 2026
15	Concerto Contact Center	Indirect evidence	Rome, ItalyHQ checked Sep 21, 2026	51-200	65 contacts →
	Indirect evidence “Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.” Source: RevenueBase Database · checked Sep 21, 2026
16	Quality LAB SRL	Indirect evidence	Roma, ItalyHQ checked Sep 21, 2026	51-200	55 contacts →
	Indirect evidence “contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.” Source: RevenueBase Database · checked Sep 21, 2026
17	SDC	Partial evidence	Rome, ItalyHQ checked Sep 21, 2026	201-500	51 contacts →
	Partial evidence “System Data Center is a company that has been operating in the information and communications technology (ICT) and Business Process Outsourcing (BPO) world for over 40 years.” Source: RevenueBase Database · checked Sep 21, 2026
18	Eurostep Commerce	Partial evidence	Montebelluna, ItalyHQ checked Sep 21, 2026	51-200	47 contacts →
	Partial evidence “Omnichannel Commerce - Full Outsourcing Service Provider” Source: RevenueBase Database · checked Sep 21, 2026
19	Gruppo Eutel 2005	Indirect evidence	Cagliari, ItalyHQ checked Sep 21, 2026	51-200	41 contacts →
	Indirect evidence “Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.” Source: RevenueBase Database · checked Sep 21, 2026
20	DMA	Strong evidence	Cesena, ItalyHQ checked Sep 21, 2026	11-50	29 contacts →
	Strong evidence “DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…” Source: RevenueBase Database · checked Sep 21, 2026
21	Conquality SRL	Partial evidence	Cinisello Balsamo, ItalyHQ checked Sep 21, 2026	201-500	28 contacts →
	Partial evidence “La ConQuality oggi rappresenta un Business Partner delle aziende che affidano i servizi in outsourcing, poiché grazie ai riscontri continui, alle analisi condivise, alla qualità…” Source: RevenueBase Database · checked Sep 21, 2026
22	On Line	Partial evidence	Milano, ItalyHQ checked Sep 21, 2026	1-10	28 contacts →
	Partial evidence “On Line is a Customer Relation Management outsourcer, expertise and specialized in Supporting Sales for Information & Communication Technology and Software Application Providers.” Source: RevenueBase Database · checked Sep 21, 2026
23	C4b Software And Intelligent Business Solutions- Lead Generation- Database	Partial evidence	Milan, ItalyHQ checked Sep 21, 2026	11-50	27 contacts →
	Partial evidence “C4B è specializzata nell’erogazione di servizi di Direct Marketing, di Business Process Outsourcing e IT.” Source: RevenueBase Database · checked Sep 21, 2026
24	Xcally	Indirect evidence	Turin, ItalyHQ checked Sep 21, 2026	11-50	27 contacts →
	Indirect evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 21, 2026
25	G&g Idee E Soluzioni	Indirect evidence	Roma, ItalyHQ checked Sep 21, 2026	51-200	23 contacts →
	Indirect evidence “BPO, Servizio Clienti Inbound e Outbound, CRM e Acquisizione Clienti, Social CRM, Back-Office, Help desk tecnico, CUP.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience outsourcing companies.
Partial evidence: Its own public description names part of customer experience outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 166 customer experience outsourcing companies based in Italy

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Customer experience outsourcing companies based in Italy at a glance

As of Sep 21, 2026

16.5%Verified-email coverage

102.7Average contacts per company

11-50Median size (employees)

11.4%Largest-city concentration · Roma

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 166 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,819 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing companies are there based in Italy?

RevenueBase identified 166 customer experience outsourcing companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Comdata Group, headquartered in Corsico, tops this list with the largest team on record.

Which city has the most customer experience outsourcing companies?

Roma leads with 19 headquartered companies, followed by Milano (17) and Milano Mi (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,819 verified decision-maker contacts tracked across these 166 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.