Company lists · Data refreshed September 2026

Top 25 Customer experience outsourcing companies based in France

Name: Customer experience outsourcing companies based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 254 companies tracked

RevenueBase identified 254 customer experience outsourcing companies headquartered in France as of September 2026 and tracks 18,450 professional contacts across them, including 2,392 with verified work emails. Paris is the largest hub.

This list covers customer experience outsourcing companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

254Companies

18,450Contacts tracked

2,392Verified emails

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The 25 largest customer experience outsourcing companies based in France

Ranked by team size

Top 25 of 254 customer experience outsourcing companies based in France, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Armatis	Strong evidence	Paris, FranceHQ checked Sep 21, 2026	5,001-10,000	3,545 contacts →
	Strong evidence “For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.” Source: RevenueBase Database · checked Sep 21, 2026
2	B2s Business Support Services	Indirect evidence	Gennevilliers Cedex, FranceHQ checked Sep 21, 2026	10001+	978 contacts →
	Indirect evidence “Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.” Source: RevenueBase Database · checked Sep 21, 2026
3	VIPP	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	1,001-5,000	964 contacts →
	Indirect evidence “Le Groupe VIPP propose des prestations de relation client et BPO au meilleur rapport qualité prix via ses implantations en Afrique subsaharienne et ses 3 collaborateurs.” Source: RevenueBase Database · checked Sep 21, 2026
4	Vivetic	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	1,001-5,000	737 contacts →
	Indirect evidence “Acteur historique de l’externalisation de la Relation Client, du Back-Office (BPO) et des Services Numériques & Informatiques, implanté en France et dans l’Océan Indien, à…” Source: RevenueBase Database · checked Sep 21, 2026
5	Tersea	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	1,001-5,000	395 contacts →
	Indirect evidence “Tersea est le premier opérateur de centre de contact qui propose une solution originale et innovante et qui met tout son savoir faire à disposition de ses clients.” Source: RevenueBase Database · checked Sep 21, 2026
6	Eurocrm	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	1,001-5,000	394 contacts →
	Indirect evidence “Avec un CA de 35 M € et 1200 collaborateurs, le groupe EURO CRM compte aujourd'hui parmi les acteurs majeurs du marché de la gestion de la relation client à distance.” Source: RevenueBase Database · checked Sep 21, 2026
7	Bluelink Group	Partial evidence	Arcueil, FranceHQ checked Sep 21, 2026	1,001-5,000	356 contacts →
	Partial evidence “Founded in 1992, BlueLink, a subsidiary of Air France, specialises in the customer relationship.” Source: RevenueBase Database · checked Sep 21, 2026
8	Onepilot	Strong evidence	Paris, FranceHQ checked Sep 21, 2026	1,001-5,000	328 contacts →
	Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 21, 2026
9	Teletech International	Partial evidence	Clichy, FranceHQ checked Sep 21, 2026	201-500	306 contacts →
	Partial evidence “Teletech supports you in initiating or nurturing the relationship with your prospects / users / customers.” Source: RevenueBase Database · checked Sep 21, 2026
10	Somezzo	Indirect evidence	Wasquehal, FranceHQ checked Sep 21, 2026	1,001-5,000	298 contacts →
	Indirect evidence “SoMezzo Contribuer et faire de votre Relation Client, la vitrine de votre Marque.” Source: RevenueBase Database · checked Sep 21, 2026
11	Majorel France	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	10001+	264 contacts →
	Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 21, 2026
12	Vocalcom	Strong evidence	Courbevoie, FranceHQ checked Sep 21, 2026	201-500	232 contacts →
	Strong evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 21, 2026
13	Adkontact	Partial evidence	Paris, FranceHQ checked Sep 21, 2026	51-200	224 contacts →
	Partial evidence “Adkontact is a Customer Care Solutions provider company which was established in October 2009 as a direct response to a strongly recognized need for the provision of world class…” Source: RevenueBase Database · checked Sep 21, 2026
14	Oceancall	Indirect evidence	Aix-en-provence, FranceHQ checked Sep 21, 2026	1,001-5,000	198 contacts →
	Indirect evidence “Acteur indépendant et audacieux de l'externalisation, OCEANCALL réinvente de nouvelles solutions souples, agiles et innovantes, pour vous accompagner dans la prise en charge de…” Source: RevenueBase Database · checked Sep 21, 2026
15	Umanlink Group	Indirect evidence	Paris, FranceHQ checked Sep 21, 2026	501-1,000	193 contacts →
	Indirect evidence “Umanlink Group, est un centre de services international qui accompagne les entreprises de toutes tailles dans l’externalisation de leurs projets, en proposant des solutions CX et…” Source: RevenueBase Database · checked Sep 21, 2026
16	Comearth	Indirect evidence	Orsay, FranceHQ checked Sep 21, 2026	201-500	186 contacts →
	Indirect evidence “COMEARTH est un Centre d'externalisation de la Relation Client, B2B et B2C.” Source: RevenueBase Database · checked Sep 21, 2026
17	Amicio	Indirect evidence	Abbeville, FranceHQ checked Sep 21, 2026	501-1,000	168 contacts →
	Indirect evidence “Faire de la relation client un levier majeur de valorisation de votre marque.” Source: RevenueBase Database · checked Sep 21, 2026
18	SQWAD	Strong evidence	Paris, FranceHQ checked Sep 21, 2026	51-200	113 contacts →
	Strong evidence “Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.” Source: RevenueBase Database · checked Sep 21, 2026
19	Synolia	Indirect evidence	Lyon, FranceHQ checked Sep 21, 2026	51-200	109 contacts →
	Indirect evidence “Synolia est une société de conseil et de services spécialisée dans la mise en place de dispositifs sur-mesure plaçant le client au cœur de l’entreprise.” Source: RevenueBase Database · checked Sep 21, 2026
20	EDIIS	Indirect evidence	Saint-malo, FranceHQ checked Sep 21, 2026	501-1,000	82 contacts →
	Indirect evidence “EDIIS propose un ensemble de services d'externalisation des process métiers autour du document et de la relation client.” Source: RevenueBase Database · checked Sep 21, 2026
21	EODOM	Indirect evidence	Boulogne-billancourt, FranceHQ checked Sep 21, 2026	11-50	82 contacts →
	Indirect evidence “Eodom est un centre de contacts Multi-canal innovant par la relocalisation à domicile (Homeshoring), nous proposons une gestion de la relation client basée sur la qualité et la…” Source: RevenueBase Database · checked Sep 21, 2026
22	Activeo	Strong evidence	Issy-les-moulineaux, FranceHQ checked Sep 21, 2026	51-200	67 contacts →
	Strong evidence “Since 1993, Activeo provides Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.” Source: RevenueBase Database · checked Sep 21, 2026
23	Accefil	Indirect evidence	Orléans, FranceHQ checked Sep 21, 2026	51-200	66 contacts →
	Indirect evidence “CENTRE DE CONTACT ET D’EXPERTISE DE LA RELATION CLIENTS Par l’innovation, Par l’intelligence relationnelle, Pour l’excellence client, Le GIE ACCEFIL est le centre de contact et…” Source: RevenueBase Database · checked Sep 21, 2026
24	Approche SUR Mesure - NOW Odity	Indirect evidence	Levallois-perret, FranceHQ checked Sep 21, 2026	201-500	57 contacts →
	Indirect evidence “Approche sur Mesure is now Odity.” Source: RevenueBase Database · checked Sep 21, 2026
25	Presence	Strong evidence	Paris, FranceHQ checked Sep 21, 2026	51-200	47 contacts →
	Strong evidence “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience outsourcing companies.
Partial evidence: Its own public description names part of customer experience outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 254 customer experience outsourcing companies based in France

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Customer experience outsourcing companies based in France at a glance

As of Sep 21, 2026

13.0%Verified-email coverage

72.6Average contacts per company

11-50Median size (employees)

27.2%Largest-city concentration · Paris

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

110

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 254 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,392 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience outsourcing companies by metro

Customer experience outsourcing companies in Paris69

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing companies are there based in France?

RevenueBase identified 254 customer experience outsourcing companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Armatis, headquartered in Paris, tops this list with the largest team on record.

Which city has the most customer experience outsourcing companies?

Paris leads with 69 headquartered companies, followed by Lyon (6) and Nantes (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,392 verified decision-maker contacts tracked across these 254 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.