Company lists · Data refreshed September 2026

Top 25 Customer experience outsourcing companies based in Canada

RevenueBase identified 228 customer experience outsourcing companies headquartered in Canada as of September 2026 and tracks 29,674 professional contacts across them, including 3,840 with verified work emails. Toronto is the largest hub.

This list covers customer experience outsourcing companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
228Companies
29,674Contacts tracked
3,840Verified emails
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The 25 largest customer experience outsourcing companies based in Canada

Ranked by team size
Top 25 of 228 customer experience outsourcing companies based in Canada, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 21, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceWinnipeg, MB, CanadaHQ checked Sep 21, 202610001+5,770 contacts →

Strong evidence

“Global leader in digital customer experience management, back office processing, trust and safety, and AI services.”

Source: RevenueBase Database · checked Sep 21, 2026
3Partial evidenceBarrie, ON, CanadaHQ checked Sep 21, 20265,001-10,0002,606 contacts →

Partial evidence

“Bill Gosling Outsourcing is your -powered by AI innovation, proprietary technology, and 70+ years of trusted expertise.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceMontréal, CanadaHQ checked Sep 21, 2026501-1,000589 contacts →

Indirect evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 21, 2026
6Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 20261,001-5,000430 contacts →

Partial evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidenceHalifax, NS, CanadaHQ checked Sep 21, 2026501-1,000367 contacts →

Partial evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceMontreal, QC, CanadaHQ checked Sep 21, 20261,001-5,000324 contacts →

Indirect evidence

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Source: RevenueBase Database · checked Sep 21, 2026
9Strong evidenceNorth York, ON, CanadaHQ checked Sep 21, 20261,001-5,000306 contacts →

Strong evidence

“SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience…”

Source: RevenueBase Database · checked Sep 21, 2026
10Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 2026501-1,000306 contacts →

Indirect evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceMontréal, QC, CanadaHQ checked Sep 21, 2026201-500246 contacts →

Partial evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceCambridge, ON, CanadaHQ checked Sep 21, 2026201-500227 contacts →

Partial evidence

“Impres is Canada’s leading outsourcing commercial partner offering a variety of best-in-class services.”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 21, 2026
14Indirect evidenceToronto, ON, CanadaHQ checked Sep 21, 2026201-500201 contacts →

Indirect evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 21, 2026
15Partial evidenceMississauga, ON, CanadaHQ checked Sep 21, 2026201-500194 contacts →

Partial evidence

“NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceSydney, NS, CanadaHQ checked Sep 21, 20261,001-5,000184 contacts →

Partial evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 21, 2026
17Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 2026201-500151 contacts →

Partial evidence

“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.”

Source: RevenueBase Database · checked Sep 21, 2026
18Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-200149 contacts →

Partial evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 21, 2026
19Partial evidenceSaint John, NB, CanadaHQ checked Sep 21, 2026201-500137 contacts →

Partial evidence

“Operating for 20+ years, Innovatia Technical Services Inc.(ITSI) is a technology outsourcing support partner, assisting clients with workflow & knowledge processes and technical…”

Source: RevenueBase Database · checked Sep 21, 2026
20Strong evidenceBurlington, ON, CanadaHQ checked Sep 21, 202651-20080 contacts →

Strong evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 21, 2026
21Partial evidenceCalgary, AB, CanadaHQ checked Sep 21, 2026201-50077 contacts →

Partial evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
22Partial evidenceToronto, ON, CanadaHQ checked Sep 21, 202651-20065 contacts →

Partial evidence

“At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 21, 2026
23Indirect evidenceMorin-heights, QC, CanadaHQ checked Sep 21, 2026n/a61 contacts →

Indirect evidence

“Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceCalgary, AB, CanadaHQ checked Sep 21, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceCalgary, AB, CanadaHQ checked Sep 21, 202651-20053 contacts →

Indirect evidence

“Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 228 customer experience outsourcing companies based in Canada

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Customer experience outsourcing companies based in Canada at a glance

As of Sep 21, 2026
12.9%Verified-email coverage
130.1Average contacts per company
51-200Median size (employees)
23.7%Largest-city concentration · Toronto
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
65
11-50
47
51-200
61
201-500
18
501-1,000
14
1,001-5,000
13
5,001-10,000
4
10001+
5

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 228 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,840 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience outsourcing companies by metro

  • Customer experience outsourcing companies in Toronto54
  • Customer experience outsourcing companies in Montreal32

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing companies are there based in Canada?

RevenueBase identified 228 customer experience outsourcing companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Intouchcx, headquartered in Winnipeg, tops this list with the largest team on record.

Which city has the most customer experience outsourcing companies?

Toronto leads with 54 headquartered companies, followed by Montreal (32) and Winnipeg (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,840 verified decision-maker contacts tracked across these 228 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.