Company lists · Data refreshed September 2026

Top 24 Customer experience outsourcing companies based in Australia

Name: Customer experience outsourcing companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 164 companies tracked

RevenueBase identified 164 customer experience outsourcing companies headquartered in Australia as of September 2026 and tracks 8,381 professional contacts across them, including 908 with verified work emails. Melbourne is the largest hub.

This list covers customer experience outsourcing companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

164Companies

8,381Contacts tracked

908Verified emails

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The 24 largest customer experience outsourcing companies based in Australia

Ranked by team size

Top 24 of 164 customer experience outsourcing companies based in Australia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Probe CX	Strong evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	10001+	3,316 contacts →
	Strong evidence “Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.” Source: RevenueBase Database · checked Sep 21, 2026
2	TSA Group - Australia	Indirect evidence	West Perth, AustraliaHQ checked Sep 21, 2026	1,001-5,000	1,818 contacts →
	Indirect evidence “We’re Australia’s leading specialists in CX consultancy and services.” Source: RevenueBase Database · checked Sep 21, 2026
3	Aegis Services Australia	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	10001+	328 contacts →
	Indirect evidence “Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.” Source: RevenueBase Database · checked Sep 21, 2026
4	24x7 Direct	Partial evidence	Wheelers Hill, AustraliaHQ checked Sep 21, 2026	51-200	196 contacts →
	Partial evidence “Looking for a reliable outsourcing partner that can help your business grow?” Source: RevenueBase Database · checked Sep 21, 2026
5	Unity4	Indirect evidence	Surry Hills, AustraliaHQ checked Sep 21, 2026	501-1,000	132 contacts →
	Indirect evidence “Unity4 helps organisations have better conversations, and get better outcomes.” Source: RevenueBase Database · checked Sep 21, 2026
6	Acquire BPO	Indirect evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	5,001-10,000	107 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 21, 2026
7	Merkle Australia	Strong evidence	Millers Point, AustraliaHQ checked Sep 21, 2026	201-500	97 contacts →
	Strong evidence “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Source: RevenueBase Database · checked Sep 21, 2026
8	Premier Contact Point PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 21, 2026
9	Onecontact	Indirect evidence	Sydney, AustraliaHQ checked Sep 21, 2026	501-1,000	54 contacts →
	Indirect evidence “As part of Telekomunikasi Indonesia International (Telin) Group, OneContact (formally known as Contact Centres Australia Pty Ltd) delivers over 20 million conversations in…” Source: RevenueBase Database · checked Sep 21, 2026
10	4mile	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	201-500	49 contacts →
	Partial evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 21, 2026
11	Chameleon Customer Contact	Strong evidence	North Melbourne, AustraliaHQ checked Sep 21, 2026	1,001-5,000	48 contacts →
	Strong evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 21, 2026
12	CSBA	Strong evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	11-50	46 contacts →
	Strong evidence “CSBA is a 25-year-old customer experience insights agency.” Source: RevenueBase Database · checked Sep 21, 2026
13	Customer Driven Solutions	Strong evidence	Cremorne, AustraliaHQ checked Sep 21, 2026	51-200	44 contacts →
	Strong evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 21, 2026
14	The Itsmy Group	Strong evidence	AustraliaHQ checked Sep 21, 2026	51-200	36 contacts →
	Strong evidence “Welcome to The ItsMy Group – we provide SAAS and customer experience solutions across the insurance and financial services sector.” Source: RevenueBase Database · checked Sep 21, 2026
15	Nexa Group	Strong evidence	Bondi Junction, AustraliaHQ checked Sep 21, 2026	11-50	35 contacts →
	Strong evidence “Improve the customer experience, with real data.” Source: RevenueBase Database · checked Sep 21, 2026
16	Forrest Contact	Partial evidence	St Leonards, AustraliaHQ checked Sep 21, 2026	51-200	33 contacts →
	Partial evidence “If your sales pipeline needs filling, your customer base needs protecting or your team simply doesn't have the capacity to handle every conversation - that's where Forrest Contact…” Source: RevenueBase Database · checked Sep 21, 2026
17	Idea Science	Indirect evidence	Sydney, AustraliaHQ checked Sep 21, 2026	51-200	30 contacts →
	Indirect evidence “Idea Science is now part of the Nexifi Group!” Source: RevenueBase Database · checked Sep 21, 2026
18	Bluelink International Australia	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	51-200	30 contacts →
	Partial evidence “Elevate Your Brand with BlueLink’s Premier Customer Relationship Solutions Founded in 1992 as a subsidiary of Air France, BlueLink excels in crafting exceptional customer…” Source: RevenueBase Database · checked Sep 21, 2026
19	The Realise Group	Strong evidence	Footscray, AustraliaHQ checked Sep 21, 2026	11-50	29 contacts →
	Strong evidence “The Realise Group, established in provides customer experience measurement solutions throughout Australasia and is a market leader in its field.” Source: RevenueBase Database · checked Sep 21, 2026
20	TMC Outsourced Business Support	Indirect evidence	Heidelberg West, AustraliaHQ checked Sep 21, 2026	51-200	27 contacts →
	Indirect evidence “At TMC, we don’t just supply services.” Source: RevenueBase Database · checked Sep 21, 2026
21	Globalsync	Partial evidence	Derrimut, AustraliaHQ checked Sep 21, 2026	51-200	26 contacts →
	Partial evidence “Globalsync is a leading ISO certified Business Process Outsourcing service provider that caters to businesses around the world.” Source: RevenueBase Database · checked Sep 21, 2026
22	Datamotivate	Partial evidence	Sydney, AustraliaHQ checked Sep 21, 2026	11-50	25 contacts →
	Partial evidence “Business Process Outsourcing \| E-Commerce \| Data Services With clients from the U.S, UK and Australia, DataMotivate provides a comprehensive shared services platform to run…” Source: RevenueBase Database · checked Sep 21, 2026
23	Nova Team Solutions	Partial evidence	Melbourne, AustraliaHQ checked Sep 21, 2026	11-50	24 contacts →
	Partial evidence “We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.” Source: RevenueBase Database · checked Sep 21, 2026
24	Contact 121 PTY LTD	Partial evidence	Adelaide, AustraliaHQ checked Sep 21, 2026	1-10	22 contacts →
	Partial evidence “Contact 121 is a dynamic provider of flexible, affordable full-service, multi-media contact and business process outsourcing (BPO) solutions.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience outsourcing companies.
Partial evidence: Its own public description names part of customer experience outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 24 of 164 customer experience outsourcing companies based in Australia

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Customer experience outsourcing companies based in Australia at a glance

As of Sep 21, 2026

10.8%Verified-email coverage

51.1Average contacts per company

11-50Median size (employees)

27.4%Largest-city concentration · Melbourne

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 164 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer experience outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience outsourcing companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 908 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience outsourcing companies by metro

Customer experience outsourcing companies in Melbourne45
Customer experience outsourcing companies in Sydney38

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience outsourcing companies are there based in Australia?

RevenueBase identified 164 customer experience outsourcing companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience outsourcing companies?

Melbourne leads with 45 headquartered companies, followed by Sydney (38) and Brisbane (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 908 verified decision-maker contacts tracked across these 164 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.