Company lists · Data refreshed September 2026

Top 25 Customer experience measurement platforms based in the United States

Name: Customer experience measurement platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 441 companies tracked

RevenueBase identified 441 customer experience measurement platforms headquartered in the United States as of September 2026 and tracks 32,389 professional contacts across them, including 8,729 with verified work emails. New York is the largest hub.

This list covers customer experience measurement platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

441Companies

32,389Contacts tracked

8,729Verified emails

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The 25 largest customer experience measurement platforms based in the United States

Ranked by team size

Top 25 of 441 customer experience measurement platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience measurement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
2	Medallia	Strong evidence	Mclean, VA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,006 contacts →
	Strong evidence “Medallia is the enterprise experience platform that turns every signal into decisive action.” Source: RevenueBase Database · checked Sep 28, 2026
3	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
4	Market Force Information	Strong evidence	Peachtree Corners, GA, United StatesHQ checked Sep 28, 2026	501-1,000	636 contacts →
	Strong evidence “CUSTOMER EXPERIENCE.” Source: RevenueBase Database · checked Sep 28, 2026
5	Prodege, LLC	Partial evidence	El Segundo, CA, United StatesHQ checked Sep 28, 2026	501-1,000	559 contacts →
	Partial evidence “A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and…” Source: RevenueBase Database · checked Sep 28, 2026
6	Inmoment	Strong evidence	Salt Lake City, UT, United StatesHQ checked Sep 28, 2026	1,001-5,000	513 contacts →
	Strong evidence “InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Source: RevenueBase Database · checked Sep 28, 2026
7	SMG	Strong evidence	Remote-first Organization, United StatesHQ checked Sep 28, 2026	201-500	501 contacts →
	Strong evidence “SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.” Source: RevenueBase Database · checked Sep 28, 2026
8	Surveysparrow	Strong evidence	Palo Alto, CA, United StatesHQ checked Sep 28, 2026	201-500	438 contacts →
	Strong evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 28, 2026
9	Market Probe	Indirect evidence	Milwaukee, WI, United StatesHQ checked Sep 28, 2026	201-500	296 contacts →
	Indirect evidence “Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.” Source: RevenueBase Database · checked Sep 28, 2026
10	Airship	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	201-500	294 contacts →
	Strong evidence “Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Source: RevenueBase Database · checked Sep 28, 2026
11	Purespectrum	Partial evidence	Westlake Village, CA, United StatesHQ checked Sep 28, 2026	51-200	284 contacts →
	Partial evidence “PureSpectrum offers a complete end-to-end market research and insights platform, helping insights professionals make decisions more efficiently, and faster than ever before.” Source: RevenueBase Database · checked Sep 28, 2026
12	experience.com	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 28, 2026	201-500	248 contacts →
	Partial evidence “Great experiences build trust.” Source: RevenueBase Database · checked Sep 28, 2026
13	Alchemer	Indirect evidence	Louisville, CO, United StatesHQ checked Sep 28, 2026	201-500	215 contacts →
	Indirect evidence “Alchemer empowers you to do more with feedback.” Source: RevenueBase Database · checked Sep 28, 2026
14	Quantilope	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	206 contacts →
	Partial evidence “quantilope is a technology company obsessed with helping customers grow their brand.” Source: RevenueBase Database · checked Sep 28, 2026
15	Bestmark	Indirect evidence	St Louis Park, MN, United StatesHQ checked Sep 28, 2026	51-200	140 contacts →
	Indirect evidence “You’re witnessing an accelerated pace of change.” Source: RevenueBase Database · checked Sep 28, 2026
16	Ovationcxm	Strong evidence	Tiburon, CA, United StatesHQ checked Sep 28, 2026	51-200	112 contacts →
	Strong evidence “OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…” Source: RevenueBase Database · checked Sep 28, 2026
17	Workday Peakon Employee Voice	Partial evidence	Pleasanton, CA, United StatesHQ checked Sep 28, 2026	10001+	111 contacts →
	Partial evidence “Workday Peakon Employee Voice empowers business leaders to deliver personalized employee experiences, during the moments that matter to build an inclusive, equitable culture for…” Source: RevenueBase Database · checked Sep 28, 2026
18	Tealeaf By Acoustic	Strong evidence	Atlanta, GA, United StatesHQ checked Sep 28, 2026	201-500	111 contacts →
	Strong evidence “Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.” Source: RevenueBase Database · checked Sep 28, 2026
19	Sogolytics	Partial evidence	Herndon, VA, United StatesHQ checked Sep 28, 2026	51-200	109 contacts →
	Partial evidence “Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.” Source: RevenueBase Database · checked Sep 28, 2026
20	Focusvision	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	109 contacts →
	Partial evidence “At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…” Source: RevenueBase Database · checked Sep 28, 2026
21	xebo.ai	Partial evidence	Dover, DE, United StatesHQ checked Sep 28, 2026	51-200	109 contacts →
	Partial evidence “Experience a new era in AI-Powered Management with XEBO.” Source: RevenueBase Database · checked Sep 28, 2026
22	Clootrack	Partial evidence	Claymont, DE, United StatesHQ checked Sep 28, 2026	51-200	108 contacts →
	Partial evidence “Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.” Source: RevenueBase Database · checked Sep 28, 2026
23	Service 800	Strong evidence	Minneapolis, MN, United StatesHQ checked Sep 28, 2026	201-500	107 contacts →
	Strong evidence “Understanding your customer’s experience with your company is critical in today’s business environment.” Source: RevenueBase Database · checked Sep 28, 2026
24	Intellishop	Strong evidence	Perrysburg, OH, United StatesHQ checked Sep 28, 2026	51-200	103 contacts →
	Strong evidence “IntelliShop is an enterprise customer experience optimization and advisory firm.” Source: RevenueBase Database · checked Sep 28, 2026
25	CFI Group	Strong evidence	Ann Arbor, MI, United StatesHQ checked Sep 28, 2026	51-200	96 contacts →
	Strong evidence “Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience measurement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience measurement platforms.
Partial evidence: Its own public description names part of customer experience measurement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience measurement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 441 customer experience measurement platforms based in the United States

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Customer experience measurement platforms based in the United States at a glance

As of Sep 28, 2026

27.0%Verified-email coverage

73.4Average contacts per company

11-50Median size (employees)

10.0%Largest-city concentration · New York

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

197

11-50

149

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 441 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience measurement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer experience measurement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience measurement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience measurement platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 8,729 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience measurement platforms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience measurement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience measurement platforms are there based in the United States?

RevenueBase identified 441 customer experience measurement platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city has the most customer experience measurement platforms?

New York leads with 44 headquartered companies, followed by San Francisco (31) and Austin (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 8,729 verified decision-maker contacts tracked across these 441 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.