Company lists · Data refreshed September 2026

Top 25 Customer experience measurement platforms based in the United Kingdom

RevenueBase identified 146 customer experience measurement platforms headquartered in the United Kingdom as of September 2026 and tracks 3,087 professional contacts across them, including 956 with verified work emails. London is the largest hub.

This list covers customer experience measurement platforms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
146Companies
3,087Contacts tracked
956Verified emails
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The 25 largest customer experience measurement platforms based in the United Kingdom

Ranked by team size
Top 25 of 146 customer experience measurement platforms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience measurement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMotherwell, United KingdomHQ checked Sep 28, 20261,001-5,0001,244 contacts →

Indirect evidence

“Ascensos is now Firstsource.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidencePetersfield, United KingdomHQ checked Sep 28, 202651-200131 contacts →

Indirect evidence

“Feefo is more than your typical reviews company.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceLondon, United KingdomHQ checked Sep 28, 2026501-1,00096 contacts →

Indirect evidence

“Confirmit is now a Press Ganey company.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20078 contacts →

Strong evidence

“Pobuca, the Customer Experience (CX) company.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20073 contacts →

Partial evidence

“Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceBath, United KingdomHQ checked Sep 28, 202651-20073 contacts →

Strong evidence

“HGEM is the guest experience management platform built for multi-site hospitality.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20069 contacts →

Strong evidence

“Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20057 contacts →

Strong evidence

“Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceLondon, United KingdomHQ checked Sep 28, 202611-5053 contacts →

Indirect evidence

“The Imagen Index is the go-to tool for fast, scalable qualitative research, powered by AI and fueled by real consumer voices from our global community and yours.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceWokingham, United KingdomHQ checked Sep 28, 202611-5052 contacts →

Indirect evidence

“Welcome to Retail Active.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20047 contacts →

Partial evidence

“We help retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our…”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5037 contacts →

Strong evidence

“People Insight combines the best of survey technology and the best of people, delivering the most intuitive, actionable employee experience platform.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceLondon, United KingdomHQ checked Sep 28, 202651-20036 contacts →

Partial evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceTewkesbury, United KingdomHQ checked Sep 28, 202611-5036 contacts →

Partial evidence

“SmartSurvey | The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5033 contacts →

Strong evidence

“Delivering customer experience insights that matter, making data actionable.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 28, 202611-5032 contacts →

Indirect evidence

“Hey, we’re Hive!”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceGateshead, United KingdomHQ checked Sep 28, 202611-5029 contacts →

Indirect evidence

“Wordnerds helps CX, Insights and Data teams go from gut feel to confident, data-driven decisions.”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5028 contacts →

Strong evidence

“Relative Insight is the world’s leading AI-driven customer intelligence platform, helping businesses of all sizes unlock value from unstructured customer data sources.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceHarpenden, United KingdomHQ checked Sep 28, 202651-20025 contacts →

Indirect evidence

“Inpulse is revolutionising the way organisations engage their people.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceBath, United KingdomHQ checked Sep 28, 202651-20025 contacts →

Strong evidence

“TRP are the leading providers of customer experience management software and solutions to the leisure industry.”

Source: RevenueBase Database · checked Sep 28, 2026
22Strong evidenceLondon, United KingdomHQ checked Sep 28, 202651-20024 contacts →

Strong evidence

“We are here to help global enterprises design, build and scale up their customer experience programs.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceRoyal Leamington Spa, United KingdomHQ checked Sep 28, 202651-20023 contacts →

Strong evidence

“Rant & Rave delivers AI-powered sentiment platform that empowers organisations to listen intelligently to their customers by uncovering valuable insights across multiple channels…”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceNorwich, United KingdomHQ checked Sep 28, 202651-20022 contacts →

Indirect evidence

“Glassbox has acquired SessionCam.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceLondon, United KingdomHQ checked Sep 28, 202611-5020 contacts →

Strong evidence

“We build customer experience platforms and unlock your data to make customer interactions your competitive advantage.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 146 customer experience measurement platforms based in the United Kingdom

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Customer experience measurement platforms based in the United Kingdom at a glance

As of Sep 28, 2026
31.0%Verified-email coverage
21.1Average contacts per company
1-10Median size (employees)
41.8%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
75
11-50
50
51-200
18
501-1,000
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 146 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience measurement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer experience measurement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience measurement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience measurement platforms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 956 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience measurement platforms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience measurement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience measurement platforms are there based in the United Kingdom?

RevenueBase identified 146 customer experience measurement platforms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Ascensos, headquartered in Motherwell, tops this list with the largest team on record.

Which city has the most customer experience measurement platforms?

London leads with 61 headquartered companies, followed by Bristol (6) and Newcastle Upon Tyne (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 956 verified decision-maker contacts tracked across these 146 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.