Company lists · Data refreshed November 2026

Top 25 Customer experience management platforms based in South Africa

RevenueBase identified 70 company matches for customer experience management platforms associated with South Africa as of November 2026 and tracks 4,112 professional contacts across them, including 929 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for customer experience management platforms associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
70Companies
4,112Contacts tracked
929Verified emails
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The 25 largest customer experience management platforms based in South Africa

Ranked by team size
Top 25 of 70 company matches for customer experience management platforms based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchRosebank, South AfricaHQ recorded Nov 5, 2026201-500369 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Nov 5, 20261,001-5,000226 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchDurban, South AfricaHQ recorded Nov 5, 20265,001-10,000209 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 2026201-50099 contacts →

Exact match

“InsideData enables companies to measure and improve the efficacy of their business communication.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchMidrand, South AfricaHQ recorded Nov 5, 202651-20049 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5046 contacts →

Exact match

“Smoke Customer Intelligence is making the world more customer centric by providing the best multi-channel customer feedback solution around.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5036 contacts →

Exact match

“The gap between vision and execution is where most digital strategies fail.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202651-20032 contacts →

Exact match

“inQuba has a unique approach to Customer Experience Management that we call “Outcomes CX”.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202651-20029 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5026 contacts →

Exact match

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchPretoria, South AfricaHQ recorded Nov 5, 202651-20019 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5015 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-5014 contacts →

Exact match

“Since 2017, Analytics Hive continues to deliver high-impact solutions in blue-chip, multi-national, and some Fortune500 clients.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchUmhlanga, South AfricaHQ recorded Nov 5, 20261-1012 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchMidrand, South AfricaHQ recorded Nov 5, 202611-5010 contacts →

Exact match

“At illation, we grow customer confidence.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchMowbray, South AfricaHQ recorded Nov 5, 202651-20010 contacts →

Exact match

“RELATE TECHNOLOGIES ACQUIRED BY PRINCIPA Relate Technologies, Customer Experience Technology company in Cape Town, South Africa was acquired by leading data analytics, consulting…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchCape Town, South AfricaHQ recorded Nov 5, 20261-108 contacts →

Exact match

“It’s one thing to innovate–but it’s the execution that sets us apart.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchCape Town, South AfricaHQ recorded Nov 5, 202611-507 contacts →

Exact match

“BOS specializes in providing our clients and the market with services and solutions that address their need for improved customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 202611-507 contacts →

Exact match

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchBellville, South AfricaHQ recorded Nov 5, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchCape Town, South AfricaHQ recorded Nov 5, 20261-106 contacts →

Exact match

“Our business specialises in providing world-class, compelling Customer Experience (CX) solutions to our Clients.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261-106 contacts →

Exact match

“Humanising Customer Experience We are a boutique Customer Experience Management consultancy with a singular purpose: to make a REAL and significant difference in customers’…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchOlivedale, South AfricaHQ recorded Nov 5, 202611-505 contacts →

Exact match

“Customer First Solutions [CFS] is a complete solution to gather, analyse, report and act on ‘Voice of Customer’ feedback to improve your customer experience.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchJohannesburg, South AfricaHQ recorded Nov 5, 20261-103 contacts →

Exact match

“At Ukuvela Group we believe that technology is only as powerful as the human connection it facilitates.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 70 customer experience management platforms based in South Africa

See the full list, filter by size, metro and specialty, and access 929 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience management platforms based in South Africa at a glance

As of Nov 5, 2026
22.6%Verified-email coverage
58.7Average contacts per company
11-50Median size (employees)
31.4%Largest-city concentration · Johannesburg
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
29
11-50
23
51-200
8
201-500
3
501-1,000
2
1,001-5,000
2
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 70 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer experience management platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 929 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience management platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience management platforms are there based in South Africa?

RevenueBase identified 70 company matches for customer experience management platforms associated with South Africa as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Digital Solutions Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience management platforms?

Johannesburg leads with 22 company records, followed by Cape Town (13) and Durban (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 929 professional contacts with verified work emails tracked across these 70 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.