Company lists · Data refreshed September 2026

Top 25 Customer experience management consulting services based in Italy

RevenueBase identified 205 customer experience management consulting services headquartered in Italy as of September 2026 and tracks 3,736 professional contacts across them, including 1,208 with verified work emails. Milano is the largest hub.

This list covers customer experience management consulting services headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
205Companies
3,736Contacts tracked
1,208Verified emails
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The 25 largest customer experience management consulting services based in Italy

Ranked by team size
Top 25 of 205 customer experience management consulting services based in Italy, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience management consulting services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceRome, ItalyHQ checked Sep 21, 2026501-1,000277 contacts →

Partial evidence

“Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceMilan, ItalyHQ checked Sep 21, 2026201-500206 contacts →

Strong evidence

“Strategic Management Partners is a well-established firm within the management consulting sector: our strength lies in our capacity to link innovative and creative strategies to…”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceVenezia Marghera, ItalyHQ checked Sep 21, 2026501-1,000204 contacts →

Strong evidence

“Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.”

Source: RevenueBase Database · checked Sep 21, 2026
4Partial evidenceVicenza, ItalyHQ checked Sep 21, 202651-200186 contacts →

Partial evidence

“Impresoft Engage is a unique reality in the Italian landscape, born with the goal of connecting businesses to the customer of tomorrow by establishing a strong and lasting bond.”

Source: RevenueBase Database · checked Sep 21, 2026
5Strong evidenceMilano, ItalyHQ checked Sep 21, 202651-200155 contacts →

Strong evidence

Customer Journey Consulting

Source: RevenueBase Database · checked Sep 21, 2026
6Indirect evidenceVerona, ItalyHQ checked Sep 21, 2026201-500124 contacts →

Indirect evidence

“DIALOGO Italia con sede a Verona è da oltre 15 anni specializzata nella consulenza strategica e nello sviluppo e la realizzazione di attività di marketing e comunicazione.”

Source: RevenueBase Database · checked Sep 21, 2026
7Partial evidencePadova, ItalyHQ checked Sep 21, 202651-200112 contacts →

Partial evidence

“We are an ecommerce and omnichannel retail consulting company, which incorporates a digital marketing agency.”

Source: RevenueBase Database · checked Sep 21, 2026
8Indirect evidenceMilano, ItalyHQ checked Sep 21, 202651-200109 contacts →

Indirect evidence

“Siamo HNRG e l’innovazione è da sempre nel nostro DNA.”

Source: RevenueBase Database · checked Sep 21, 2026
9Partial evidenceRoma, ItalyHQ checked Sep 21, 202651-20084 contacts →

Partial evidence

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Source: RevenueBase Database · checked Sep 21, 2026
10Partial evidenceSona, ItalyHQ checked Sep 21, 202651-20076 contacts →

Partial evidence

“Studium provides marketing solutions to give companies information about their customers and to support them by using advanced and effective multi-channel communication strategies.”

Source: RevenueBase Database · checked Sep 21, 2026
11Strong evidenceRoma, ItalyHQ checked Sep 21, 202651-20071 contacts →

Strong evidence

“XCC – eXperience Cloud Consulting è il brand parte di [Alkemy] Data.Tech.AI, l’area di Alkemy Group specializzata nell’evoluzione di modelli di business potenziati dalla…”

Source: RevenueBase Database · checked Sep 21, 2026
12Indirect evidenceMilano, ItalyHQ checked Sep 21, 202651-20069 contacts →

Indirect evidence

“Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceRoma, ItalyHQ checked Sep 21, 202611-5056 contacts →

Indirect evidence

“Consulenti di CRM per portare il tuo business ad alta quota (La testa oltre la nuvola) La parola magica è trasformazione digitale.”

Source: RevenueBase Database · checked Sep 21, 2026
14Strong evidenceMilan, ItalyHQ checked Sep 21, 202651-20051 contacts →

Strong evidence

“Value Lab is a Management Consulting & Information Technology firm and the leading Italian advisor on Marketing, CRM, Sales and Retail.”

Source: RevenueBase Database · checked Sep 21, 2026
15Strong evidenceMantova, ItalyHQ checked Sep 21, 2026201-50045 contacts →

Strong evidence

Customer Experience Italia has been working in consulting since 2013.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceBologna, ItalyHQ checked Sep 21, 202611-5038 contacts →

Partial evidence

“SpotView è una società di consulenza e progettazione digitale che opera nelle aree più innovative del Digital- user experience e content creation - web e mobile development -…”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceRoma, ItalyHQ checked Sep 21, 202611-5030 contacts →

Indirect evidence

“Engenie Group was born in 2017 as a natural evolution of Engenie, founded in 1997 by the passion of a small group of experts from Italian and multinational companies.”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceFidenza, ItalyHQ checked Sep 21, 202611-5029 contacts →

Indirect evidence

“Switchup è il partner consulenziale che aiuta le aziende a far crescere vendite e marketing, con strategie applicabili e strumenti digitali concreti.”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceCesena, ItalyHQ checked Sep 21, 202611-5029 contacts →

Strong evidence

“DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…”

Source: RevenueBase Database · checked Sep 21, 2026
20Indirect evidenceFaenza, ItalyHQ checked Sep 21, 202651-20028 contacts →

Indirect evidence

“La nostra missione è rafforzare il legame tra il tuo brand e i tuoi clienti, posizionandoli al centro di ogni strategia che sviluppiamo e assicurandoti una crescita tangibile e…”

Source: RevenueBase Database · checked Sep 21, 2026
21Indirect evidenceTurin, ItalyHQ checked Sep 21, 202611-5027 contacts →

Indirect evidence

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Source: RevenueBase Database · checked Sep 21, 2026
22Indirect evidenceRoma, ItalyHQ checked Sep 21, 202651-20025 contacts →

Indirect evidence

“Founded in 2017, Mexedia is a tech company listed in France on the Euronext Growth Paris stock exchange, which became a Benefit Company in July 2022.”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceMilan, ItalyHQ checked Sep 21, 20261-1025 contacts →

Partial evidence

Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.”

Source: RevenueBase Database · checked Sep 21, 2026
24Indirect evidenceMilan, ItalyHQ checked Sep 21, 202611-5023 contacts →

Indirect evidence

“Siamo una società di consulenza e system integration, specializzata nel disegno e nell’implementazione di progetti di digital transformation strategici e finalizzati alla…”

Source: RevenueBase Database · checked Sep 21, 2026
25Indirect evidenceMestre, ItalyHQ checked Sep 21, 202611-5023 contacts →

Indirect evidence

“Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 25 of 205 customer experience management consulting services based in Italy

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Customer experience management consulting services based in Italy at a glance

As of Sep 21, 2026
32.3%Verified-email coverage
18.2Average contacts per company
1-10Median size (employees)
13.2%Largest-city concentration · Milano
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
123
11-50
51
51-200
17
201-500
11
501-1,000
2
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 205 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience management consulting services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “customer experience management consulting services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience management consulting services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience management consulting services, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,208 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience management consulting services by metro

  • Customer experience management consulting services in Milano27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience management consulting services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience management consulting services are there based in Italy?

RevenueBase identified 205 customer experience management consulting services headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nethex, headquartered in Roma, tops this list with the largest team on record.

Which city has the most customer experience management consulting services?

Milano leads with 27 headquartered companies, followed by Roma (19) and Milano Mi (16).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,208 verified decision-maker contacts tracked across these 205 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.