Company lists · Data refreshed September 2026
Top 25 Customer experience management consulting firms based in Italy
RevenueBase identified 144 customer experience management consulting firms headquartered in Italy as of September 2026 and tracks 2,719 professional contacts across them, including 1,069 with verified work emails. Milano is the largest hub.
This list covers customer experience management consulting firms headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience management consulting firms based in Italy
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 277 contacts → | ||||
Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 213 contacts → | ||||
Indirect evidence “For over 20 years, we have been taking care of our clients, ensuring the achievement of business objectives by improving performance, organization, and processes.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 206 contacts → | ||||
Strong evidence “Strategic Management Partners is a well-established firm within the management consulting sector: our strength lies in our capacity to link innovative and creative strategies to…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 204 contacts → | ||||
Strong evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 186 contacts → | ||||
Partial evidence “Impresoft Engage is a unique reality in the Italian landscape, born with the goal of connecting businesses to the customer of tomorrow by establishing a strong and lasting bond.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 155 contacts → | ||||
Strong evidence “Customer Journey Consulting” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 112 contacts → | ||||
Partial evidence “We are an ecommerce and omnichannel retail consulting company, which incorporates a digital marketing agency.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 109 contacts → | ||||
Indirect evidence “Siamo HNRG e l’innovazione è da sempre nel nostro DNA.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 76 contacts → | ||||
Partial evidence “Studium provides marketing solutions to give companies information about their customers and to support them by using advanced and effective multi-channel communication strategies.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 69 contacts → | ||||
Indirect evidence “Merkle è un'azienda leader nella gestione dell'esperienza dei clienti (CXM).” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 51 contacts → | ||||
Strong evidence “Value Lab is a Management Consulting & Information Technology firm and the leading Italian advisor on Marketing, CRM, Sales and Retail.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 45 contacts → | ||||
Strong evidence “Customer Experience Italia has been working in consulting since 2013.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 38 contacts → | ||||
Partial evidence “SpotView è una società di consulenza e progettazione digitale che opera nelle aree più innovative del Digital- user experience e content creation - web e mobile development -…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 30 contacts → | ||||
Indirect evidence “Engenie Group was born in 2017 as a natural evolution of Engenie, founded in 1997 by the passion of a small group of experts from Italian and multinational companies.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 29 contacts → | ||||
Strong evidence “DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 28 contacts → | ||||
Indirect evidence “La nostra missione è rafforzare il legame tra il tuo brand e i tuoi clienti, posizionandoli al centro di ogni strategia che sviluppiamo e assicurandoti una crescita tangibile e…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 25 contacts → | ||||
Partial evidence “Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 24 contacts → | ||||
Indirect evidence “CAVALIERI Retailing è una Società di consulenza operativa specializzata nei settori Retail e Sales Marketing dal 1989.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 23 contacts → | ||||
Indirect evidence “Siamo una società di consulenza e system integration, specializzata nel disegno e nell’implementazione di progetti di digital transformation strategici e finalizzati alla…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 23 contacts → | ||||
Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 21 contacts → | ||||
Strong evidence “Calton is a Customer Experience and Review Management solution.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 20 contacts → | ||||
Indirect evidence “Consulenza di direzione per strategie di marca.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 19 contacts → | ||||
Partial evidence “We are a team of professionals that combine years of managerial experiences with the enthusiasm and passion in approaching new challenges that our young talented consultants have.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 17 contacts → | ||||
Strong evidence “We are the go-to network for on-demand Experience Design experts, specializing in User Experience (UX), Customer Experience (CX), and Employee Experience (EX).” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 13 contacts → | ||||
Indirect evidence “We’ve been tricked with the myth of multitasking.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience management consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience management consulting firms.
- Partial evidence
- Its own public description names part of customer experience management consulting firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience management consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 144 customer experience management consulting firms based in Italy
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Customer experience management consulting firms based in Italy at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 144 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience management consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Italy whose own description of what they do matches “customer experience management consulting firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience management consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience management consulting firms, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,069 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience management consulting firms by metro
- Customer experience management consulting firms in Milano25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience management consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience management consulting firms are there based in Italy?
RevenueBase identified 144 customer experience management consulting firms headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Nethex, headquartered in Roma, tops this list with the largest team on record.
Which city has the most customer experience management consulting firms?
Milano leads with 25 headquartered companies, followed by Milan (12) and Roma (12).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,069 verified decision-maker contacts tracked across these 144 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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