Company lists · Data refreshed September 2026

Top 25 Customer experience management companies based in Germany

Name: Customer experience management companies based in Germany
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 102 companies tracked

RevenueBase identified 102 customer experience management companies headquartered in Germany as of September 2026 and tracks 2,902 professional contacts across them, including 1,365 with verified work emails. Berlin is the largest hub.

This list covers customer experience management companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

102Companies

2,902Contacts tracked

1,365Verified emails

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The 25 largest customer experience management companies based in Germany

Ranked by team size

Top 25 of 102 customer experience management companies based in Germany, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	SAP Customer Experience	Strong evidence	Walldorf, GermanyHQ checked Sep 19, 2026	10001+	697 contacts →
	Strong evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 19, 2026
2	RPC	Strong evidence	Munich, GermanyHQ checked Sep 19, 2026	201-500	336 contacts →
	Strong evidence “We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…” Source: RevenueBase Database · checked Sep 19, 2026
3	Sybit Gmbh	Strong evidence	Radolfzell, GermanyHQ checked Sep 19, 2026	201-500	212 contacts →
	Strong evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 19, 2026
4	MUUUH	Partial evidence	Osnabrück, GermanyHQ checked Sep 19, 2026	201-500	168 contacts →
	Partial evidence “Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…” Source: RevenueBase Database · checked Sep 19, 2026
5	Trustyou	Partial evidence	Munich, GermanyHQ checked Sep 19, 2026	51-200	150 contacts →
	Partial evidence “Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible.” Source: RevenueBase Database · checked Sep 19, 2026
6	infinit.cx	Strong evidence	Munich, GermanyHQ checked Sep 19, 2026	51-200	136 contacts →
	Strong evidence “infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…” Source: RevenueBase Database · checked Sep 19, 2026
7	EYE Square	Partial evidence	Berlin, GermanyHQ checked Sep 19, 2026	51-200	90 contacts →
	Partial evidence “See the Experience.” Source: RevenueBase Database · checked Sep 19, 2026
8	Spectos Gmbh	Indirect evidence	Dresden, GermanyHQ checked Sep 19, 2026	51-200	83 contacts →
	Indirect evidence “Everybody likes great service.” Source: RevenueBase Database · checked Sep 19, 2026
9	Port-Neo	Indirect evidence	Stuttgart, GermanyHQ checked Sep 19, 2026	51-200	77 contacts →
	Indirect evidence “port-neo ist eine Full-Service-CX-Agentur.” Source: RevenueBase Database · checked Sep 19, 2026
10	IP Dynamics Gmbh	Indirect evidence	Hamburg, GermanyHQ checked Sep 19, 2026	51-200	70 contacts →
	Indirect evidence “Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Source: RevenueBase Database · checked Sep 19, 2026
11	Vision11	Strong evidence	München, GermanyHQ checked Sep 19, 2026	51-200	66 contacts →
	Strong evidence “As experts for digital relationship management, we support companies in creating positive brand experiences – no matter where the customer is in his customer journey.” Source: RevenueBase Database · checked Sep 19, 2026
12	MATEO	Strong evidence	Berlin, GermanyHQ checked Sep 19, 2026	51-200	59 contacts →
	Strong evidence “Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.” Source: RevenueBase Database · checked Sep 19, 2026
13	JI Experience Gmbh	Indirect evidence	Munich, GermanyHQ checked Sep 19, 2026	51-200	59 contacts →
	Indirect evidence “We work with leading premium brands worldwide to deliver a range of tailored solutions.” Source: RevenueBase Database · checked Sep 19, 2026
14	LDB Group	Strong evidence	Berlin, GermanyHQ checked Sep 19, 2026	51-200	53 contacts →
	Strong evidence “Ihr Experte für Customer Experience Management in der Automobilbranche.” Source: RevenueBase Database · checked Sep 19, 2026
15	Cintellic Consulting Group	Indirect evidence	Bonn, GermanyHQ checked Sep 19, 2026	51-200	45 contacts →
	Indirect evidence “Wir von CINTELLIC sind spezialisiert auf eine professionelle Unternehmensberatung in den Bereichen digitales Kundenmanagement, CRM und CEM sowie Marketing Automation, Business…” Source: RevenueBase Database · checked Sep 19, 2026
16	Impacx	Indirect evidence	Kleve, GermanyHQ checked Sep 19, 2026	201-500	39 contacts →
	Indirect evidence “impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.” Source: RevenueBase Database · checked Sep 19, 2026
17	CCT Solutions	Strong evidence	Frankfurt, GermanyHQ checked Sep 19, 2026	51-200	36 contacts →
	Strong evidence “CCT is leading the way in Multi-Experience customer engagement solutions.” Source: RevenueBase Database · checked Sep 19, 2026
18	Leafworks Your Customer Service CAN DO Better	Partial evidence	Norderstedt, GermanyHQ checked Sep 19, 2026	11-50	30 contacts →
	Partial evidence “We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.” Source: RevenueBase Database · checked Sep 19, 2026
19	Sncom Gmbh	Strong evidence	Ahlen, GermanyHQ checked Sep 19, 2026	51-200	29 contacts →
	Strong evidence “Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.” Source: RevenueBase Database · checked Sep 19, 2026
20	Skopos Connect	Strong evidence	Aachen, GermanyHQ checked Sep 19, 2026	11-50	25 contacts →
	Strong evidence “SKOPOS CONNECT konzipiert und implementiert internationale best-in-class Customer Experience (CX) Programme sowie Insight Communities – sowohl im B2B- als auch im B2C-Bereich.” Source: RevenueBase Database · checked Sep 19, 2026
21	Concertare Beratungs- UND Dienstleistungsgesellschaft MBH	Strong evidence	Burscheid, GermanyHQ checked Sep 19, 2026	51-200	23 contacts →
	Strong evidence “concertare - The Specialist for Customer Experience Management and Mystery Research” Source: RevenueBase Database · checked Sep 19, 2026
22	Steffen UND Bach Gmbh	Indirect evidence	Braunschweig, GermanyHQ checked Sep 19, 2026	11-50	22 contacts →
	Indirect evidence “Als Beratung und Agentur für Marken und Marketing schaffen 40 Strateg:innen, Konzeptioner:innen, Kreative, Designer:innen, Marketer:innen, Werber:innen, Marktforscher:innen…” Source: RevenueBase Database · checked Sep 19, 2026
23	Cxomni	Strong evidence	Munich, GermanyHQ checked Sep 19, 2026	11-50	20 contacts →
	Strong evidence “Delivering a seamless customer experience is harder than ever.” Source: RevenueBase Database · checked Sep 19, 2026
24	Safari Consulting	Indirect evidence	Mainz Und München, GermanyHQ checked Sep 19, 2026	11-50	18 contacts →
	Indirect evidence “Willkommen bei Safari Consulting - seit über 20 Jahren begleiten wir unsere Kunden aus verschiedenen Branchen dabei, insbesondere im Vertrieb und Kundenservice immer besser zu…” Source: RevenueBase Database · checked Sep 19, 2026
25	Smart CJM Gmbh	Strong evidence	Krefeld, GermanyHQ checked Sep 19, 2026	11-50	17 contacts →
	Strong evidence “Wir sind ein Full-Service-Anbieter im Customer Journey Management.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience management companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience management companies.
Partial evidence: Its own public description names part of customer experience management companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience management companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 102 customer experience management companies based in Germany

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Customer experience management companies based in Germany at a glance

As of Sep 19, 2026

47.0%Verified-email coverage

28.5Average contacts per company

11-50Median size (employees)

12.7%Largest-city concentration · Berlin

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 102 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Germany whose own description of what they do matches “customer experience management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience management companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,365 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience management companies are there based in Germany?

RevenueBase identified 102 customer experience management companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most customer experience management companies?

Berlin leads with 13 headquartered companies, followed by Munchen (8) and Munich (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,365 verified decision-maker contacts tracked across these 102 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.