Company lists · Data refreshed September 2026

Top 25 Customer experience management companies based in Canada

RevenueBase identified 129 customer experience management companies headquartered in Canada as of September 2026 and tracks 19,476 professional contacts across them, including 2,922 with verified work emails. Toronto is the largest hub.

This list covers customer experience management companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
129Companies
19,476Contacts tracked
2,922Verified emails
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The 25 largest customer experience management companies based in Canada

Ranked by team size
Top 25 of 129 customer experience management companies based in Canada, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 19, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 19, 2026
2Strong evidenceWinnipeg, MB, CanadaHQ checked Sep 19, 202610001+5,770 contacts →

Strong evidence

“Global leader in digital customer experience management, back office processing, trust and safety, and AI services.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 2026501-1,000610 contacts →

Partial evidence

“Bond is the customer-intelligence driven engagement company.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceMontreal, QC, CanadaHQ checked Sep 19, 20261,001-5,000324 contacts →

Indirect evidence

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Source: RevenueBase Database · checked Sep 19, 2026
7Strong evidenceMississauga, ON, CanadaHQ checked Sep 19, 202651-200177 contacts →

Strong evidence

“Kenna is a marketing solutions provider which specializes in helping businesses design and deliver more unified experiences for customers.”

Source: RevenueBase Database · checked Sep 19, 2026
8Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-200128 contacts →

Strong evidence

“GigCX Marketplace is a global CX talent marketplace with members that connects enterprises with certified independent customer-experience Service Providers around the world.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceOttawa, ON, CanadaHQ checked Sep 19, 202651-200109 contacts →

Partial evidence

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-500107 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceBurlington, ON, CanadaHQ checked Sep 19, 202651-20080 contacts →

Strong evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 19, 2026
12Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20046 contacts →

Strong evidence

Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceTecumseh, ON, CanadaHQ checked Sep 19, 202651-20044 contacts →

Strong evidence

“Halight empowers brands and businesses with innovative training technologies, delivering exceptional customer experiences, driven by our commitment to our customer’s success.”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202651-20041 contacts →

Indirect evidence

“WTD is the AgenticCX Company.”

Source: RevenueBase Database · checked Sep 19, 2026
15Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5035 contacts →

Strong evidence

“The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.”

Source: RevenueBase Database · checked Sep 19, 2026
16Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5030 contacts →

Strong evidence

“At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5026 contacts →

Partial evidence

“We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceSherbrooke, QC, CanadaHQ checked Sep 19, 202651-20024 contacts →

Partial evidence

“At Fino, we make sure your customers are happy by understanding their needs and delivering high-quality customer service.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceCalgary, AB, CanadaHQ checked Sep 19, 202611-5023 contacts →

Indirect evidence

“CULT is a brand strategy firm.”

Source: RevenueBase Database · checked Sep 19, 2026
20Strong evidenceOttawa, ON, CanadaHQ checked Sep 19, 202611-5022 contacts →

Strong evidence

“Benbria is a leader in real-time customer and employee experience management.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceMississauga, ON, CanadaHQ checked Sep 19, 202611-5019 contacts →

Partial evidence

“Lightring is an innovative full-service provider of customer engagement solutions.”

Source: RevenueBase Database · checked Sep 19, 2026
22Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5018 contacts →

Strong evidence

“We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
23Strong evidenceToronto, ON, CanadaHQ checked Sep 19, 2026201-50017 contacts →

Strong evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceToronto, ON, CanadaHQ checked Sep 19, 202611-5016 contacts →

Indirect evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 19, 2026
25Strong evidenceMontréal, QC, CanadaHQ checked Sep 19, 20261-1012 contacts →

Strong evidence

“As cx consultants, we aim to redefine the customer experience of various industries, by paying special attention to game changing details.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 129 customer experience management companies based in Canada

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Customer experience management companies based in Canada at a glance

As of Sep 19, 2026
15.0%Verified-email coverage
151.0Average contacts per company
1-10Median size (employees)
30.2%Largest-city concentration · Toronto
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
67
11-50
26
51-200
18
201-500
5
501-1,000
3
1,001-5,000
4
5,001-10,000
1
10001+
5

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 129 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer experience management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience management companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,922 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience management companies by metro

  • Customer experience management companies in Toronto39

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience management companies are there based in Canada?

RevenueBase identified 129 customer experience management companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Intouchcx, headquartered in Winnipeg, tops this list with the largest team on record.

Which city has the most customer experience management companies?

Toronto leads with 39 headquartered companies, followed by Montreal (17) and Vancouver (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,922 verified decision-maker contacts tracked across these 129 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.