Company lists · Data refreshed October 2026

Top 25 Customer experience management (cem) software suppliers based in the United States

RevenueBase identified 163 company matches for customer experience management (cem) software suppliers associated with the United States as of October 2026 and tracks 40,833 professional contacts across them, including 5,917 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer experience management (cem) software suppliers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
163Companies
40,833Contacts tracked
5,917Verified emails
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The 25 largest customer experience management (cem) software suppliers based in the United States

Ranked by team size
Top 25 of 163 company matches for customer experience management (cem) software suppliers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Oct 19, 20261,001-5,0007,209 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchNorcross, GA, United StatesHQ recorded Oct 19, 202610001+5,062 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchNewark, CA, United StatesHQ recorded Oct 19, 202610001+2,794 contacts →

Exact match

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchAnn Arbor, MI, United StatesHQ recorded Oct 19, 2026n/a2,291 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchMclean, VA, United StatesHQ recorded Oct 19, 20261,001-5,0001,928 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchLouisville, KY, United StatesHQ recorded Oct 19, 20265,001-10,0001,537 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchPeachtree Corners, GA, United StatesHQ recorded Oct 19, 2026501-1,000627 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchRemote-first Organization, United StatesHQ recorded Oct 19, 2026201-500547 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchLehi, UT, United StatesHQ recorded Oct 19, 20261,001-5,000475 contacts →

Exact match

“At MaritzCX, a Press Ganey company, our mission is to help our clients improve experiences at the intersection of value-where customer, employee, and business needs come together.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchPalo Alto, CA, United StatesHQ recorded Oct 19, 2026201-500412 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchMilwaukee, WI, United StatesHQ recorded Oct 19, 2026201-500314 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchSan Ramon, CA, United StatesHQ recorded Oct 19, 2026201-500244 contacts →

Exact match

“Great experiences build trust.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchSt Louis Park, MN, United StatesHQ recorded Oct 19, 202651-200130 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchHerndon, VA, United StatesHQ recorded Oct 19, 202651-200121 contacts →

Exact match

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchAtlanta, GA, United StatesHQ recorded Oct 19, 2026201-500117 contacts →

Exact match

“Tealeaf by Acoustic provides customer experience insights that enable teams to quickly identify, recreate, diagnose, prioritize, and fix customer experience friction in real-time.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchLos Angeles, CA, United StatesHQ recorded Oct 19, 202651-200112 contacts →

Exact match

“Powerfront is a leading provider of customer engagement technology and solutions.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchMinneapolis, MN, United StatesHQ recorded Oct 19, 2026201-500110 contacts →

Exact match

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchDover, DE, United StatesHQ recorded Oct 19, 202651-200110 contacts →

Exact match

“Experience a new era in AI-Powered Management with XEBO.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchTiburon, CA, United StatesHQ recorded Oct 19, 202651-200103 contacts →

Exact match

“OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchAustin, TX, United StatesHQ recorded Oct 19, 202651-20091 contacts →

Exact match

“Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchLas Vegas, NV, United StatesHQ recorded Oct 19, 202651-20079 contacts →

Exact match

“Bravo Store Systems is all-in-one point of sale software built for the stores a generic retail system was never made for: pawn shops, firearm dealers (FFL), jewelers, and…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchNorcross, GA, United StatesHQ recorded Oct 19, 202651-20079 contacts →

Exact match

“Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchDover, DE, United StatesHQ recorded Oct 19, 202611-5076 contacts →

Exact match

“AIM Technologies is an ambitious artificial intelligence company founded in 2018.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchPalo Alto, CA, United StatesHQ recorded Oct 19, 202651-20065 contacts →

Exact match

“Birdie is a Customer Intelligence Platform that enables CX teams to lead customer-centric, data-backed decisions across the organization.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchPortland, OR, United StatesHQ recorded Oct 19, 202651-20064 contacts →

Exact match

“Make CX improvement easy.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 163 customer experience management (cem) software suppliers based in the United States

See the full list, filter by size, metro and specialty, and access 5,917 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience management (cem) software suppliers based in the United States at a glance

As of Oct 19, 2026
14.5%Verified-email coverage
250.5Average contacts per company
11-50Median size (employees)
4.9%Largest-city concentration · San Francisco
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
44
11-50
55
51-200
32
201-500
16
501-1,000
2
1,001-5,000
8
5,001-10,000
2
10001+
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 163 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience management (cem) software suppliers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,917 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience management (cem) software suppliers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience management (cem) software suppliers are there based in the United States?

RevenueBase identified 163 company matches for customer experience management (cem) software suppliers associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience management (cem) software suppliers?

San Francisco leads with 8 company records, followed by Austin (7) and New York (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,917 professional contacts with verified work emails tracked across these 163 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.