Company lists · Data refreshed November 2026

Top 23 Customer experience improvement firms based in Germany

RevenueBase identified 208 company matches for customer experience improvement firms associated with Germany as of November 2026 and tracks 7,197 professional contacts across them, including 2,920 with verified work emails. Munich is the largest hub.

This list covers company matches for customer experience improvement firms associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
208Companies
7,197Contacts tracked
2,920Verified emails
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The 23 largest customer experience improvement firms based in Germany

Ranked by team size
Top 23 of 208 company matches for customer experience improvement firms based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchWalldorf, GermanyHQ recorded Nov 6, 202610001+735 contacts →

Exact match

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchMunich, GermanyHQ recorded Nov 6, 20261,001-5,000225 contacts →

Exact match

“As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchRadolfzell, GermanyHQ recorded Nov 6, 2026201-500223 contacts →

Exact match

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchOsnabrück, GermanyHQ recorded Nov 6, 2026201-500177 contacts →

Exact match

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchMunich, GermanyHQ recorded Nov 6, 202651-200161 contacts →

Exact match

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchBodenheim, GermanyHQ recorded Nov 6, 2026201-500148 contacts →

Exact match

“The iTSM Group consists of iTSM Consulting GmbH, founded in as the parent company, and its wholly-owned subsidiaries iTSM-Solutions GmbH, iTSM Trusted Quality GmbH, Trusted…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchBerlin, GermanyHQ recorded Nov 6, 202651-20095 contacts →

Exact match

“See the Experience.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchMunich, GermanyHQ recorded Nov 6, 202651-20088 contacts →

Exact match

“Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchAachen, GermanyHQ recorded Nov 6, 2026201-50080 contacts →

Exact match

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchStuttgart, GermanyHQ recorded Nov 6, 202651-20074 contacts →

Exact match

“port-neo ist eine Full-Service-CX-Agentur.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchBerlin, GermanyHQ recorded Nov 6, 202651-20065 contacts →

Exact match

“Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact matchMunich, GermanyHQ recorded Nov 6, 202651-20058 contacts →

Exact match

“We work with leading premium brands worldwide to deliver a range of tailored solutions.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchBerlin, GermanyHQ recorded Nov 6, 202651-20058 contacts →

Exact match

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchCologne, GermanyHQ recorded Nov 6, 202651-20052 contacts →

Exact match

“NEOMATIC is more than just a consultancy!”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchBerlin, GermanyHQ recorded Nov 6, 2026n/a51 contacts →

Exact match

“TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchBonn, GermanyHQ recorded Nov 6, 202651-20047 contacts →

Exact match

“Wir von CINTELLIC sind spezialisiert auf eine professionelle Unternehmensberatung in den Bereichen digitales Kundenmanagement, CRM und CEM sowie Marketing Automation, Business…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchDüsseldorf, GermanyHQ recorded Nov 6, 202651-20047 contacts →

Exact match

“Innovation, Offenheit, Fairness, Vertrauen – die Grundlage für alles Seit 30 Jahren dürfen wir Unternehmen und Behörden dabei unterstützen, die Bedürfnisse ihrer Kunden digital zu…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchErlangen, GermanyHQ recorded Nov 6, 2026201-50044 contacts →

Exact match

“Wir sind führende Business Consultancy & IT Solution Integrator im Kundenmanagement.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchKleve, GermanyHQ recorded Nov 6, 2026201-50037 contacts →

Exact match

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchMunich, GermanyHQ recorded Nov 6, 202611-5034 contacts →

Exact match

“M² Business Consulting is THE partner for developing, optimising and expanding the transformation of your digital customer relationship: RADICALLY DIGITAL!”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchAhlen, GermanyHQ recorded Nov 6, 202651-20031 contacts →

Exact match

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchMunich, GermanyHQ recorded Nov 6, 202611-5028 contacts →

Exact match

“Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchAachen, GermanyHQ recorded Nov 6, 202611-5028 contacts →

Exact match

“SKOPOS CONNECT konzipiert und implementiert internationale best-in-class Customer Experience (CX) Programme sowie Insight Communities – sowohl im B2B- als auch im B2C-Bereich.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 23 of 208 customer experience improvement firms based in Germany

See the full list, filter by size, metro and specialty, and access 2,920 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience improvement firms based in Germany at a glance

As of Nov 6, 2026
40.6%Verified-email coverage
34.6Average contacts per company
1-10Median size (employees)
11.5%Largest-city concentration · Munich
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
114
11-50
50
51-200
28
201-500
7
501-1,000
1
1,001-5,000
4
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 208 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer experience improvement firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,920 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience improvement firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience improvement firms are there based in Germany?

RevenueBase identified 208 company matches for customer experience improvement firms associated with Germany as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

SAP Customer Experience tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience improvement firms?

Munich leads with 24 company records, followed by Berlin (21) and Hamburg (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,920 professional contacts with verified work emails tracked across these 208 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.