Company lists · Data refreshed September 2026
Top 25 Customer experience firms based in the United States
RevenueBase identified 1,912 customer experience firms headquartered in the United States as of September 2026 and tracks 234,409 professional contacts across them, including 37,818 with verified work emails. New York is the largest hub.
This list covers customer experience firms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience firms based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 47,558 contacts → | ||||
Strong evidence “We’re passionate about creating customers for life by designing experiences that elevate your brand.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 35,365 contacts → | ||||
Strong evidence “Foundever™ is a global leader in the customer experience (CX) industry.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 17,310 contacts → | ||||
Strong evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 10,032 contacts → | ||||
Indirect evidence “Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 5,863 contacts → | ||||
Partial evidence “Everise delivers happiness to millions of customers around the world.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 5,840 contacts → | ||||
Strong evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 4,785 contacts → | ||||
Strong evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 4,731 contacts → | ||||
Partial evidence “Merkle, a dentsu company, powers the experience economy.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 3,901 contacts → | ||||
Strong evidence “We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 3,369 contacts → | ||||
Strong evidence “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 3,071 contacts → | ||||
Indirect evidence “Forrester is one of the most influential research and advisory firms in the world.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 2,101 contacts → | ||||
Partial evidence “Your customers are human.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 1,777 contacts → | ||||
Strong evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 1,625 contacts → | ||||
Partial evidence “IBM iX is your global experience design partner within IBM Consulting.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 1,603 contacts → | ||||
Indirect evidence “Argano is the world’s first and largest digital services consultancy focused exclusively on enabling high performance across our clients’ business operations, at scale and around…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1,470 contacts → | ||||
Strong evidence “TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,395 contacts → | ||||
Strong evidence “Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,270 contacts → | ||||
Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 1,250 contacts → | ||||
Strong evidence “Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 1,138 contacts → | ||||
Partial evidence “Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 708 contacts → | ||||
Strong evidence “ClearSource at its core is a customer experience company.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 670 contacts → | ||||
Strong evidence “Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 661 contacts → | ||||
Partial evidence “Prophet is the Uncommon Growth Company-accelerating impact for business and marketing leaders through consulting, experience, and creative services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 651 contacts → | ||||
Strong evidence “At WD Partners, we’re renowned for our expertise in revolutionizing customer experiences and executing them flawlessly for some of the world’s most recognized brands.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience firms.
- Partial evidence
- Its own public description names part of customer experience firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,912 customer experience firms based in the United States
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Customer experience firms based in the United States at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,912 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “customer experience firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience firms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 37,818 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience firms by metro
- Customer experience firms in New York87
- Customer experience firms in Chicago62
- Customer experience firms in Atlanta51
- Customer experience firms in San Francisco43
- Customer experience firms in Miami38
- Customer experience firms in Austin36
- Customer experience firms in Dallas33
- Customer experience firms in Los Angeles33
- Customer experience firms in Houston31
- Customer experience firms in Seattle31
- Customer experience firms in Boston29
- Customer experience firms in Denver26
- Customer experience firms in Phoenix26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience firms are there based in the United States?
RevenueBase identified 1,912 customer experience firms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Alorica, headquartered in Irvine, tops this list with the largest team on record.
Which city has the most customer experience firms?
New York leads with 87 headquartered companies, followed by Chicago (62) and Atlanta (51).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 37,818 verified decision-maker contacts tracked across these 1,912 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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Customer experience firms by geography
- Customer experience firms based in Brisbane, Australia
- Customer experience firms based in Melbourne, Australia
- Customer experience firms based in Sydney, Australia
- Customer experience firms based in Curitiba, Brazil
- Customer experience firms based in Sao Paulo, Brazil
- Customer experience firms based in Montreal, Canada
- Customer experience firms based in Toronto, Canada
- Customer experience firms based in Vancouver, Canada
- Customer experience firms based in Bangalore, India
- Customer experience firms based in Mumbai, India
- Customer experience firms based in Atlanta, United States
- Customer experience firms based in Austin, United States
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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