Company lists · Data refreshed September 2026

Top 25 Customer experience firms based in Germany

RevenueBase identified 242 company matches for customer experience firms associated with Germany as of September 2026 and tracks 4,805 professional contacts across them, including 1,766 with verified work emails. Munich is the largest hub.

This list covers company matches for customer experience firms associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 21, 2026 How this list was built
242Companies
4,805Contacts tracked
1,766Verified emails
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The 25 largest customer experience firms based in Germany

Ranked by team size
Top 25 of 242 company matches for customer experience firms based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 21, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBerlin, GermanyHQ recorded Sep 21, 2026501-1,000819 contacts →

Exact match

“We are IBM iX.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
2Exact matchWalldorf, GermanyHQ recorded Sep 21, 202610001+697 contacts →

Exact match

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
3Exact matchMunich, GermanyHQ recorded Sep 21, 2026201-500336 contacts →

Exact match

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
4Exact matchMunich, GermanyHQ recorded Sep 21, 20261,001-5,000229 contacts →

Exact match

“As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
5Exact matchRadolfzell, GermanyHQ recorded Sep 21, 2026201-500212 contacts →

Exact match

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
6Exact matchOsnabrück, GermanyHQ recorded Sep 21, 2026201-500168 contacts →

Exact match

“Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
7Exact matchMunich, GermanyHQ recorded Sep 21, 202651-200136 contacts →

Exact match

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
8Exact matchStuttgart, GermanyHQ recorded Sep 21, 202610001+124 contacts →

Exact match

“Accenture Song accelerates growth and value for our clients through sustained customer relevance.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
9Exact matchBerlin, GermanyHQ recorded Sep 21, 202651-20090 contacts →

Exact match

“See the Experience.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
10Exact matchMunich, GermanyHQ recorded Sep 21, 202651-20085 contacts →

Exact match

“Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
11Exact matchAachen, GermanyHQ recorded Sep 21, 2026201-50079 contacts →

Exact match

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
12Exact matchStuttgart, GermanyHQ recorded Sep 21, 202651-20077 contacts →

Exact match

“port-neo ist eine Full-Service-CX-Agentur.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
13Exact matchErlangen, GermanyHQ recorded Sep 21, 2026201-50076 contacts →

Exact match

“Wir sind führende Business Consultancy & IT Solution Integrator im Kundenmanagement.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
14Exact matchMunich, GermanyHQ recorded Sep 21, 202651-20059 contacts →

Exact match

“We work with leading premium brands worldwide to deliver a range of tailored solutions.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
15Exact matchBerlin, GermanyHQ recorded Sep 21, 202651-20053 contacts →

Exact match

“Ihr Experte für Customer Experience Management in der Automobilbranche.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
16Exact matchCologne, GermanyHQ recorded Sep 21, 202651-20052 contacts →

Exact match

“NEOMATIC is more than just a consultancy!”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
17Exact matchKleve, GermanyHQ recorded Sep 21, 2026201-50039 contacts →

Exact match

“impacx steht für fundiertes Know-how zu Strategien, Prozessen und technischen Lösungen im Kundenservice.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
18Exact matchMunich, GermanyHQ recorded Sep 21, 202611-5032 contacts →

Exact match

“Welcome to Envolved, where we believe that Customer Centricity is crucial for sustainable and profitable growth.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
19Exact matchNorderstedt, GermanyHQ recorded Sep 21, 202611-5030 contacts →

Exact match

“We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
20Exact matchMunich, GermanyHQ recorded Sep 21, 202611-5029 contacts →

Exact match

“M² Business Consulting is THE partner for developing, optimising and expanding the transformation of your digital customer relationship: RADICALLY DIGITAL!”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
21Exact matchAhlen, GermanyHQ recorded Sep 21, 202651-20029 contacts →

Exact match

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
22Exact matchSindelfingen, GermanyHQ recorded Sep 21, 202651-20027 contacts →

Exact match

“Thorit is an AI and CRM consultancy for enterprise B2B.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
23Exact matchMunich, GermanyHQ recorded Sep 21, 202611-5027 contacts →

Exact match

“Wir sind eine Unternehmensberatung für Optimierung der Vertriebs- und Serviceprozesse von Versicherungen, Banken, Finanzdienstleistern und Energieversorgern.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
24Exact matchBöblingen, GermanyHQ recorded Sep 21, 202611-5027 contacts →

Exact match

“We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
25Exact matchAachen, GermanyHQ recorded Sep 21, 202611-5025 contacts →

Exact match

“SKOPOS CONNECT konzipiert und implementiert internationale best-in-class Customer Experience (CX) Programme sowie Insight Communities – sowohl im B2B- als auch im B2C-Bereich.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase

Showing 25 of 242 customer experience firms based in Germany

See the full list, filter by size, metro and specialty, and access 1,766 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience firms based in Germany at a glance

As of Sep 21, 2026
36.8%Verified-email coverage
19.9Average contacts per company
1-10Median size (employees)
12.0%Largest-city concentration · Munich
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
138
11-50
64
51-200
25
201-500
6
501-1,000
2
1,001-5,000
3
10001+
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 242 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer experience firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,766 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience firms are there based in Germany?

RevenueBase identified 242 company matches for customer experience firms associated with Germany as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IBM IX Dach tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience firms?

Munich leads with 29 company records, followed by Hamburg (25) and Berlin (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,766 professional contacts with verified work emails tracked across these 242 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.