Company lists · Data refreshed September 2026
Top 25 Customer experience firms based in Brazil
RevenueBase identified 435 customer experience firms headquartered in Brazil as of September 2026 and tracks 39,006 professional contacts across them, including 5,090 with verified work emails. Sao Paulo is the largest hub.
This list covers customer experience firms headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience firms based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 20,095 contacts → | ||||
Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,020 contacts → | ||||
Indirect evidence “Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 2,552 contacts → | ||||
Indirect evidence “Com 19 anos de experiência em CX e BPO, somos consultivos e entregamos soluções personalizadas que conectam pessoas e tecnologia para impulsionar seus resultados.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 2,347 contacts → | ||||
Indirect evidence “Experts in digital acceleration and business transformation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 2,114 contacts → | ||||
Indirect evidence “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,279 contacts → | ||||
Indirect evidence “A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 547 contacts → | ||||
Indirect evidence “A Marketdata é uma das mais completas empresas de marketing de relacionamento do mercado latino-americano.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 359 contacts → | ||||
Partial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 300 contacts → | ||||
Indirect evidence “Um verdadeiro Centro de Experiências para nossos clientes.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 183 contacts → | ||||
Indirect evidence “Somos uma CX Company que tem profundo conhecimento da interação entre clientes e empresa.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 155 contacts → | ||||
Indirect evidence “Na Mindbe, iniciamos uma revolução na experiência do cliente!” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 155 contacts → | ||||
Indirect evidence “Transformamos tecnologia em estratégia de relacionamento A Smart NX é uma empresa especializada em consultoria em experiência do cliente e soluções omnichannel.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 140 contacts → | ||||
Indirect evidence “Nascemos digitais em um dos maiores polos tecnológicos do Brasil.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 139 contacts → | ||||
Partial evidence “Certified as an excellent place to work by GPTW 2021, YH brasil is a solutions boutique that has been offering Premium services for 5 years in customer service from the most…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 93 contacts → | ||||
Strong evidence “Transformando interações em experiências surpreendentemente inesquecíveis a partir da Customer Experience.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 92 contacts → | ||||
Indirect evidence “Hoje vivemos um momento ímpar de ruptura e inovação.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 89 contacts → | ||||
Indirect evidence “A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 87 contacts → | ||||
Indirect evidence “Há 12 anos trabalhamos a experiência de clientes reais em inteligência aplicada aos negócios.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 69 contacts → | ||||
Indirect evidence “Você sabe por que aquele cliente fiel nunca mais voltou?” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 68 contacts → | ||||
Partial evidence “SoluCX is the partner of winning companies in the era of experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 59 contacts → | ||||
Indirect evidence “A ONE by ONE - Gestão de Relacionamento integra em um único conceito serviços de atendimento Premium e melhor experiência com o cliente, possibilitando uma maneira inovadora de…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 49 contacts → | ||||
Indirect evidence “Nosso propósito é otimizar os processos de CX das empresas, tornando a experiência dos seus clientes mais prática e, ao mesmo tempo, impulsionando a rentabilidade dos negócios Com…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 48 contacts → | ||||
Indirect evidence “Somos uma empresa de BPO especializada em atendimento ao cliente, experiência do usuário (CX) e soluções de relacionamento.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 44 contacts → | ||||
Indirect evidence “Atuando em diferentes segmentos do mercado, nosso principal pilar é o relacionamento com o cliente a longo prazo.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 41 contacts → | ||||
Indirect evidence “A Amber é uma empresa de serviços de consultoria que apoia seus clientes no processo de transformação digital.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience firms.
- Partial evidence
- Its own public description names part of customer experience firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 435 customer experience firms based in Brazil
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Customer experience firms based in Brazil at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 435 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “customer experience firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience firms, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 5,090 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience firms by metro
- Customer experience firms in Sao Paulo162
- Customer experience firms in Belo Horizonte32
- Customer experience firms in Curitiba26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience firms are there based in Brazil?
RevenueBase identified 435 customer experience firms headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.
Which city has the most customer experience firms?
Sao Paulo leads with 162 headquartered companies, followed by Belo Horizonte (32) and Curitiba (26).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,090 verified decision-maker contacts tracked across these 435 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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