Company lists · Data refreshed September 2026

Top 25 Customer experience consulting services based in Boston, United States

Name: Customer experience consulting services based in Boston, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 74 companies tracked

RevenueBase identified 74 customer experience consulting services headquartered in Boston, United States as of September 2026 and tracks 477 professional contacts across them, including 211 with verified work emails. New York is the largest hub.

This list covers customer experience consulting services headquartered in Boston, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

74Companies

477Contacts tracked

211Verified emails

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The 25 largest customer experience consulting services based in Boston, United States

Ranked by team size

Top 25 of 74 customer experience consulting services based in Boston, United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consulting services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Vantage Partners	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	51-200	122 contacts →
	Partial evidence “Vantage Partners is a consulting and training firm that helps companies innovate more quickly, execute with greater discipline, and collaborate more effectively, for sustained…” Source: RevenueBase Database · checked Sep 21, 2026
2	Hawkpartners	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	51-200	84 contacts →
	Partial evidence “HawkPartners is a marketing consulting and strategic insights firm.” Source: RevenueBase Database · checked Sep 21, 2026
3	NPS Prism	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	201-500	39 contacts →
	Strong evidence “NPS Prism is the gold-standard customer experience (CX) benchmarking platform backed by Bain & Company that enables organizations to accelerate their path to CX leadership.” Source: RevenueBase Database · checked Sep 21, 2026
4	Patricia Seybold Group	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	11-50	9 contacts →
	Partial evidence “Patricia Seybold Group is a boutique consulting and publishing firm, based in Boston, MA.” Source: RevenueBase Database · checked Sep 21, 2026
5	Raizlabs	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	201-500	8 contacts →
	Strong evidence “We are thrilled to announce that Raizlabs is now Rightpoint, an independent customer experience agency with technology at its core.” Source: RevenueBase Database · checked Sep 21, 2026
6	Pointillist	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	51-200	8 contacts →
	Strong evidence “Genesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences.” Source: RevenueBase Database · checked Sep 21, 2026
7	Advance Velocity	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	11-50	5 contacts →
	Partial evidence “At Advance Velocity, we specialize in improving your organization through our extensive knowledge and proficiency in customer post-sale operations.” Source: RevenueBase Database · checked Sep 21, 2026
8	oyo.digital	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	11-50	5 contacts →
	Indirect evidence “OYO.Digital is committed to accelerating sustainable marketing and inclusive growth We help global leaders solve marketing and growth marketing challenges through our unique…” Source: RevenueBase Database · checked Sep 21, 2026
9	OAK Lane	Indirect evidence	Boston, United StatesHQ checked Sep 21, 2026	1-10	5 contacts →
	Indirect evidence “Welcome to OAK LANE, where strategic thinking meets creative solutions.” Source: RevenueBase Database · checked Sep 21, 2026
10	Ceatro Group	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	4 contacts →
	Strong evidence “Ceatro is a research and consulting firm that helps organizations better understand people and design and/or improve products, services, experiences, and operational processes in…” Source: RevenueBase Database · checked Sep 21, 2026
11	ASW Private Lending, LLC	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	4 contacts →
	Indirect evidence “We help our clients transform their business and reach their full potential.” Source: RevenueBase Database · checked Sep 21, 2026
12	Hypotenuse Consulting	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	3 contacts →
	Strong evidence “Hypotenuse Consulting is a marketing consultancy helping companies in services industries define growth strategies, build winning customer experiences, and accelerate results…” Source: RevenueBase Database · checked Sep 21, 2026
13	Charles Advisory Group LLC	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	3 contacts →
	Indirect evidence “Welcome to Charles Advisory Group.” Source: RevenueBase Database · checked Sep 21, 2026
14	Faria Consulting	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	2 contacts →
	Indirect evidence “Industry: Marketing & Advertising isn't quite right, but it was the best option available.” Source: RevenueBase Database · checked Sep 21, 2026
15	M Brand Consulting	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Indirect evidence “In the 21st century marketplace-there is no such thing as “steady state”.” Source: RevenueBase Database · checked Sep 21, 2026
16	Sibilance, INC	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “We build insights to support the creation and delivery of innovative products, services, communications and experiences for our customers' customers.” Source: RevenueBase Database · checked Sep 21, 2026
17	The Aviva Group	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “With over 15 years of experience in Customer Success (since before it was called Customer Success!), Lindsay White and the Aviva Group use our own unique personality and…” Source: RevenueBase Database · checked Sep 21, 2026
18	Imarket2	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Indirect evidence “Are people engaging with your company?” Source: RevenueBase Database · checked Sep 21, 2026
19	Slice Advisory	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “A fractional customer experience advisory for startups & scaleups” Source: RevenueBase Database · checked Sep 21, 2026
20	Storymetrix	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “StoryMetrix is a small consulting business that publishes, instructs, and consults on instrumenting the B2B customer journey.” Source: RevenueBase Database · checked Sep 21, 2026
21	Crafted Digital Strategy	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Partial evidence “Data Strategy \| Product Design \| Customer Intelligence \| Go-to-Market Crafted Digital Strategy helps executives develop their busy employees, scattered data and bewildering…” Source: RevenueBase Database · checked Sep 21, 2026
22	Cg360	Partial evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Partial evidence “U*Realized advises clients in the areas employee and caregiver experience strategy.” Source: RevenueBase Database · checked Sep 21, 2026
23	Leverage Advisors	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Indirect evidence “LEVERAGE Advisors is a team of subject matter experts who seamlessly align your business, brand, creative, and digital strategies.” Source: RevenueBase Database · checked Sep 21, 2026
24	RM	Indirect evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Indirect evidence “In a fast-paced digital economy with new technology, competition, and globalization, Rob Maille and his creative team brings order from chaos and helps businesses thrive.” Source: RevenueBase Database · checked Sep 21, 2026
25	Slipper Studios	Strong evidence	Boston, MA, United StatesHQ checked Sep 21, 2026	1-10	1 contacts →
	Strong evidence “User experience consulting: UX Strategy UX Research UX Design” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience consulting services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience consulting services.
Partial evidence: Its own public description names part of customer experience consulting services, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience consulting services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 74 customer experience consulting services based in Boston, United States

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Customer experience consulting services based in Boston, United States at a glance

As of Sep 21, 2026

44.2%Verified-email coverage

6.4Average contacts per company

1-10Median size (employees)

309.5%Largest-city concentration · New York

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

Email recency for this list is measured across the whole United States list rather than for Boston, so it is reported there. Company counts and contact totals on this page are exact for Boston, over 74 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consulting services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Boston, United States whose own description of what they do matches “customer experience consulting services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consulting services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience consulting services, and records with no verified work email. Companies headquartered outside Boston are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 211 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience consulting services by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consulting services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consulting services are there based in Boston, United States?

RevenueBase identified 74 customer experience consulting services headquartered in Boston, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Vantage Partners, headquartered in Boston, tops this list with the largest team on record.

Which city has the most customer experience consulting services?

New York leads with 229 headquartered companies, followed by Chicago (135) and Atlanta (130).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 211 verified decision-maker contacts tracked across these 74 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.