Company lists · Data refreshed September 2026

Top 24 Customer experience consultants based in Australia

RevenueBase identified 385 customer experience consultants headquartered in Australia as of September 2026 and tracks 7,583 professional contacts across them, including 1,101 with verified work emails. Sydney is the largest hub.

This list covers customer experience consultants headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
385Companies
7,583Contacts tracked
1,101Verified emails
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The 24 largest customer experience consultants based in Australia

Ranked by team size
Top 24 of 385 customer experience consultants based in Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 202610001+3,316 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceWest Perth, AustraliaHQ checked Sep 19, 20261,001-5,0001,818 contacts →

Partial evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceMelbourne, AustraliaHQ checked Sep 19, 202651-200172 contacts →

Indirect evidence

“At Programmed Professionals, we are committed to delivering outstanding results for you.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceUltimo, AustraliaHQ checked Sep 19, 202651-200132 contacts →

Partial evidence

“CX Lavender are Customer Growth Experts.”

Source: RevenueBase Database · checked Sep 19, 2026
5Strong evidenceMillers Point, AustraliaHQ checked Sep 19, 2026201-50097 contacts →

Strong evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 2026n/a74 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 202651-20065 contacts →

Partial evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidencePerth, AustraliaHQ checked Sep 19, 202611-5065 contacts →

Partial evidence

“At equ, we partner with clients in the pursuit of better - better digital products, better experiences and better performance.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5046 contacts →

Strong evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 19, 2026
10Strong evidenceSydney, AustraliaHQ checked Sep 19, 202611-5044 contacts →

Strong evidence

Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceCremorne, AustraliaHQ checked Sep 19, 202651-20044 contacts →

Strong evidence

Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceSydney, AustraliaHQ checked Sep 19, 202651-20041 contacts →

Partial evidence

“Re is a global brand-led design and experience business.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceSubiaco, AustraliaHQ checked Sep 19, 202611-5035 contacts →

Strong evidence

“As Perth’s leading customer experience agency, we explore, question and innovate; creating meaningful customer experiences that deliver tangible outcomes for your brand.”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5031 contacts →

Indirect evidence

“ACRD is industry renowned for it's core strengths, fundamental to any leading design practice.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 19, 2026
16Strong evidenceFootscray, AustraliaHQ checked Sep 19, 202611-5029 contacts →

Strong evidence

“The Realise Group, established in provides customer experience measurement solutions throughout Australasia and is a market leader in its field.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5029 contacts →

Indirect evidence

“We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202611-5027 contacts →

Indirect evidence

“The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceSurry Hills, AustraliaHQ checked Sep 19, 202611-5020 contacts →

Indirect evidence

“Coxswain Alliance (CA) emerged in 2009 from a belief that consulting could be better.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceSydney, AustraliaHQ checked Sep 19, 20261-1020 contacts →

Partial evidence

“Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.”

Source: RevenueBase Database · checked Sep 19, 2026
21Strong evidenceSydney, AustraliaHQ checked Sep 19, 202611-5019 contacts →

Strong evidence

“Helping businesses provide an exceptional customer experience, consistently.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceSouth Melbourne, AustraliaHQ checked Sep 19, 202611-5018 contacts →

Partial evidence

“Dream Consultancy is more than average web design company.”

Source: RevenueBase Database · checked Sep 19, 2026
23Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5017 contacts →

Strong evidence

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Source: RevenueBase Database · checked Sep 19, 2026
24Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202611-5015 contacts →

Indirect evidence

“Comet is a digitally focused CX agency.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 24 of 385 customer experience consultants based in Australia

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Customer experience consultants based in Australia at a glance

As of Sep 19, 2026
14.5%Verified-email coverage
19.7Average contacts per company
1-10Median size (employees)
29.6%Largest-city concentration · Sydney
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
292
11-50
69
51-200
14
201-500
4
501-1,000
1
1,001-5,000
1
5,001-10,000
1
10001+
3

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 385 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer experience consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience consultants, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,101 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience consultants are there based in Australia?

RevenueBase identified 385 customer experience consultants headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience consultants?

Sydney leads with 114 headquartered companies, followed by Melbourne (96) and Brisbane (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,101 verified decision-maker contacts tracked across these 385 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.