Company lists · Data refreshed October 2026

Top 25 Customer experience automation companies based in the United States

Name: Customer experience automation companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 11, 2026 2,628 companies tracked

RevenueBase identified 2,628 company matches for customer experience automation companies associated with the United States as of October 2026 and tracks 287,495 professional contacts across them, including 58,095 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer experience automation companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 11, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 11, 2026 How this list was built

2,628Companies

287,495Contacts tracked

58,095Verified emails

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The 25 largest customer experience automation companies based in the United States

Ranked by team size

Top 25 of 2,628 company matches for customer experience automation companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 11, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Alorica	Exact match	Irvine, CA, United StatesHQ recorded Oct 11, 2026	10001+	53,791 contacts →
	Exact match “We’re passionate about creating customers for life by designing experiences that elevate your brand.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
2	Sitel Group	Exact match	Miami, FL, United StatesHQ recorded Oct 11, 2026	10001+	37,557 contacts →
	Exact match “Foundever™ is a global leader in the customer experience (CX) industry.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
3	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Oct 11, 2026	10001+	19,926 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
4	IBEX	Exact match	Washington, DC, United StatesHQ recorded Oct 11, 2026	10001+	17,258 contacts →
	Exact match “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
5	Hubspot	Exact match	Cambridge, MA, United StatesHQ recorded Oct 11, 2026	5,001-10,000	11,324 contacts →
	Exact match “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
6	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Oct 11, 2026	5,001-10,000	11,286 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
7	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 11, 2026	10001+	8,954 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
8	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Oct 11, 2026	5,001-10,000	7,739 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
9	Freshworks	Exact match	San Mateo, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	7,209 contacts →
	Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
10	Qualfon	Exact match	Highland Park, MI, United StatesHQ recorded Oct 11, 2026	10001+	6,468 contacts →
	Exact match “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
11	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Oct 11, 2026	10001+	5,062 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
12	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Oct 11, 2026	1,001-5,000	4,620 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
13	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 11, 2026	5,001-10,000	3,983 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
14	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Oct 11, 2026	1,001-5,000	2,974 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
15	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	2,906 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
16	Concentrix Limited Company	Exact match	Newark, CA, United StatesHQ recorded Oct 11, 2026	10001+	2,794 contacts →
	Exact match “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
17	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	2,764 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
18	BRAZE	Exact match	New York, NY, United StatesHQ recorded Oct 11, 2026	1,001-5,000	2,252 contacts →
	Exact match “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
19	Op360 Officepartners360	Exact match	Ridgefield, CT, United StatesHQ recorded Oct 11, 2026	1,001-5,000	2,111 contacts →
	Exact match “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
20	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,602 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
21	Ttec Digital	Exact match	Austin, TX, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,573 contacts →
	Exact match “TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
22	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,541 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
23	Unifycx	Exact match	Louisville, KY, United StatesHQ recorded Oct 11, 2026	5,001-10,000	1,537 contacts →
	Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
24	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 11, 2026	1,001-5,000	1,354 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
25	Liveperson	Exact match	New York, NY, United StatesHQ recorded Oct 11, 2026	501-1,000	1,210 contacts →
	Exact match “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience automation companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 2,628 customer experience automation companies based in the United States

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Customer experience automation companies based in the United States at a glance

As of Oct 11, 2026

20.2%Verified-email coverage

109.4Average contacts per company

1-10Median size (employees)

6.2%Largest-city concentration · San Francisco

Oct 11, 2026Page data refreshed

Companies by employee count

1-10

1,557

11-50

721

51-200

214

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 2,628 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer experience automation companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 58,095 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 11, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience automation companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience automation companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience automation companies are there based in the United States?

RevenueBase identified 2,628 company matches for customer experience automation companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Alorica tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience automation companies?

San Francisco leads with 163 company records, followed by New York (160) and Miami (89).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 58,095 professional contacts with verified work emails tracked across these 2,628 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 11, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.