Company lists · Data refreshed October 2026

Top 25 Customer experience automation companies based in South Africa

RevenueBase identified 124 company matches for customer experience automation companies associated with South Africa as of October 2026 and tracks 1,653 professional contacts across them, including 398 with verified work emails. Cape Town is the largest hub.

This list covers company matches for customer experience automation companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 11, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 11, 2026 How this list was built
124Companies
1,653Contacts tracked
398Verified emails
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The 25 largest customer experience automation companies based in South Africa

Ranked by team size
Top 25 of 124 company matches for customer experience automation companies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 11, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchRosebank, South AfricaHQ recorded Oct 11, 2026201-500357 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Oct 11, 20261,001-5,000205 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
3Exact matchWaverley, South AfricaHQ recorded Oct 11, 202651-20089 contacts →

Exact match

“Everlytic is a marketing messaging and automation platform that helps your business communicate better, smarter, and faster over email, SMS, voice broadcasting and web push.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
4Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202651-20036 contacts →

Exact match

“For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple…”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
5Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202651-20032 contacts →

Exact match

“inQuba has a unique approach to Customer Experience Management that we call “Outcomes CX”.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202611-5026 contacts →

Exact match

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
7Exact matchCape Town, South AfricaHQ recorded Oct 11, 202611-5024 contacts →

Exact match

“1Stream is a South African technology company providing CX solutions that are driven by AI.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
8Exact matchCape Town, South AfricaHQ recorded Oct 11, 202611-5023 contacts →

Exact match

“At rather.chat, we're all about improving customer engagement.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
9Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202611-5023 contacts →

Exact match

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
10Exact matchCape Town, South AfricaHQ recorded Oct 11, 202651-20022 contacts →

Exact match

“Established in CODEFORTÉ Systems is an online software solutions company.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
11Exact matchBoksburg, South AfricaHQ recorded Oct 11, 202611-5020 contacts →

Exact match

“STOP COMPETING.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
12Exact matchCenturion, South AfricaHQ recorded Oct 11, 202611-5019 contacts →

Exact match

“Insight BI got an upgrade!”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202611-5016 contacts →

Exact match

“At X-idian, we transform how our clients serve their customers.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
14Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202651-20016 contacts →

Exact match

“Innovsoltech is a software technology solutions company that specializes in crafting innovative products and solutions, that can stand the test of time.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
15Exact matchDurban, South AfricaHQ recorded Oct 11, 202611-5015 contacts →

Exact match

“In An Age Of Omni-Channel Touch Points, Swiffy Provides Harmonised Solutions That Create Seamless Experiences For Your Customers.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
16Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202611-5013 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
17Exact matchUmhlanga, South AfricaHQ recorded Oct 11, 20261-1012 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
18Exact matchSandton, South AfricaHQ recorded Oct 11, 202611-5012 contacts →

Exact match

“Get more efficiency, customers, turnover, leads, CRM and leads for your business all through the convenience of digital messaging and Artificial Intelligence.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
19Exact matchPaarl, South AfricaHQ recorded Oct 11, 20261-1011 contacts →

Exact match

“We use new and existing integrations to create digital connections between businesses to deliver relevant products and services to the right people at the right time.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
20Exact matchMowbray, South AfricaHQ recorded Oct 11, 202651-20010 contacts →

Exact match

“RELATE TECHNOLOGIES ACQUIRED BY PRINCIPA Relate Technologies, Customer Experience Technology company in Cape Town, South Africa was acquired by leading data analytics, consulting…”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
21Exact matchPretoria, South AfricaHQ recorded Oct 11, 202611-509 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
22Exact matchCape Town, South AfricaHQ recorded Oct 11, 2026201-5008 contacts →

Exact match

“We help companies shift customer engagement from voice to digital to autonomous Leveraging innovation to provide Omni-channel & RPA to improve customer engagement”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Oct 11, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
24Exact matchBellville, South AfricaHQ recorded Oct 11, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase
25Exact matchCape Town, South AfricaHQ recorded Oct 11, 202611-506 contacts →

Exact match

“Atura is a chat-based AI customer assistant built for asset management, insurance, and lending industries.”

Recorded in the RevenueBase company graph · Oct 11, 2026 · View company records in RevenueBase

Showing 25 of 124 customer experience automation companies based in South Africa

See the full list, filter by size, metro and specialty, and access 398 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience automation companies based in South Africa at a glance

As of Oct 11, 2026
24.1%Verified-email coverage
13.3Average contacts per company
1-10Median size (employees)
29.0%Largest-city concentration · Cape Town
Oct 11, 2026Page data refreshed

Companies by employee count

1-10
81
11-50
31
51-200
7
201-500
2
1,001-5,000
1
10001+
2

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 124 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer experience automation companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 398 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 11, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience automation companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience automation companies are there based in South Africa?

RevenueBase identified 124 company matches for customer experience automation companies associated with South Africa as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Digital Solutions Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience automation companies?

Cape Town leads with 36 company records, followed by Johannesburg (32) and Sandton (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 398 professional contacts with verified work emails tracked across these 124 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 11, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.