Company lists · Data refreshed September 2026
Top 25 Customer experience agencies based in Indonesia
RevenueBase identified 115 customer experience agencies headquartered in Indonesia as of September 2026 and tracks 5,320 professional contacts across them, including 340 with verified work emails. Jakarta is the largest hub.
This list covers customer experience agencies headquartered in Indonesia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience agencies based in Indonesia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,602 contacts → | ||||
Strong evidence “The Client's Chosen Partner In The Digital Customer Experience Management #MakeBusinessEasier” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 197 contacts → | ||||
Indirect evidence “Suitmedia is a creative digital consulting firm that helps mid-to-large enterprises move from strategy to execution with full accountability.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 134 contacts → | ||||
Indirect evidence “INNOCEAN Indonesia is part of the Global network, INNOCEAN Worldwide.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 130 contacts → | ||||
Indirect evidence “Currently, digital world feels more concrete than ever.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 96 contacts → | ||||
Strong evidence “Antikode is a digital customer experience agency that enables businesses to foster growth through strategy, design, technology, and data.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 92 contacts → | ||||
Partial evidence “ShopComm is a comprehensive shopper marketing company with more than 30 years of experience in the Indonesian retail industry.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 73 contacts → | ||||
Indirect evidence “Doxadigital Indonesia, PT - is Indonesia Creative Agency and Web Consultant.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 49 contacts → | ||||
Strong evidence “Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 46 contacts → | ||||
Indirect evidence “Kesato is an AI-powered digital agency built for modern businesses.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 43 contacts → | ||||
Partial evidence “Romp Is Now Part of Accenture Song Accenture has completed its acquisition of Romp, a brand and experience agency in Indonesia renowned for its creative talent and innovative…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 27 contacts → | ||||
Partial evidence “As a rising digital agency headquartered in Jakarta, We help clients to be closer to customers through our outstanding works.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 26 contacts → | ||||
Indirect evidence “We Are Writers, Designers, Coders, Strategists, Producers.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 23 contacts → | ||||
Strong evidence “W Group is a house of brands, a house of specialists that helps brands actively seek & enrich customer's lives through great customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 23 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 20 contacts → | ||||
Indirect evidence “We are marketing agency focusing on creative and digital works.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 19 contacts → | ||||
Indirect evidence “Welcome to LIXUS - your partner in Retail & FMCG transformation through cutting-edge marketing technology.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 18 contacts → | ||||
Indirect evidence “We are Narrativ Digital Agency, we create bespoke creative solutions that sparks the conversations between brands and their audiences.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 16 contacts → | ||||
Strong evidence “We specialize in transforming customer experiences through innovative digital marketing strategies.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 15 contacts → | ||||
Indirect evidence “At Idealights Indonesia we know that you want to build a strong brand presence to stay ahead of your competition.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 15 contacts → | ||||
Partial evidence “PT Exaque Mandiri Makmur (EXAQUE) adalah perusahaan Enterprise Customer Journey Management yang membantu organisasi mengelola pengalaman pelanggan secara lebih efisien…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 14 contacts → | ||||
Partial evidence “Welcome to Action+, a fast growing local creative Below The Line company that offers services to help brands to connect with their consumers thru experiential, activation and…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 13 contacts → | ||||
Partial evidence “Asia Media Agensi is a dynamic digital agency based in Jakarta, Indonesia, that specializes in creating innovative and engaging digital experiences for clients across various…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 13 contacts → | ||||
Partial evidence “We bring in the energy through our long experience tinkering in the creative world that gave us a different perspective on how to navigate the algorithm of the digital realm.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 9 contacts → | ||||
Indirect evidence “Skipjack Digital (PT.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 8 contacts → | ||||
Partial evidence “Toolbar creates digital experiences that build brands and businesses.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience agencies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience agencies.
- Partial evidence
- Its own public description names part of customer experience agencies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience agencies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 115 customer experience agencies based in Indonesia
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Customer experience agencies based in Indonesia at a glance
As of Sep 19, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Indonesia, so it is reported there. Company counts and contact totals on this page are exact for Indonesia, over 115 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Indonesia whose own description of what they do matches “customer experience agencies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience agencies, and records with no verified work email. Companies headquartered outside Indonesia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 340 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience agencies are there based in Indonesia?
RevenueBase identified 115 customer experience agencies headquartered in Indonesia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
PT Vads Indonesia, headquartered in Jakarta Selatan, tops this list with the largest team on record.
Which city has the most customer experience agencies?
Jakarta leads with 21 headquartered companies, followed by Dki Jakarta (18) and Jakarta Selatan Dki Jakarta (7).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 340 verified decision-maker contacts tracked across these 115 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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