Company lists · Data refreshed September 2026

Top 21 Customer experience agencies based in Australia

RevenueBase identified 740 customer experience agencies headquartered in Australia as of September 2026 and tracks 21,637 professional contacts across them, including 5,531 with verified work emails. Sydney is the largest hub.

This list covers customer experience agencies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
740Companies
21,637Contacts tracked
5,531Verified emails
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The 21 largest customer experience agencies based in Australia

Ranked by team size
Top 21 of 740 customer experience agencies based in Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience agencies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 202610001+3,316 contacts →

Strong evidence

“Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceWest Perth, AustraliaHQ checked Sep 19, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 19, 2026
3Indirect evidenceMelbourne, AustraliaHQ checked Sep 19, 2026201-500294 contacts →

Indirect evidence

“DT transitioned to AKQA in June 2017.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceSouth Yarra, AustraliaHQ checked Sep 19, 2026201-500230 contacts →

Indirect evidence

“We are a global Complete Commerce Consultancy with enterprise capability underpinned with startup hustle.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceRedfern, AustraliaHQ checked Sep 19, 202651-200159 contacts →

Partial evidence

“Akcelo delivers powerful brand experiences that people love.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202651-200132 contacts →

Indirect evidence

“Droga5 ANZ (formerly The Monkeys), has offices in Sydney, Melbourne and Auckland and is part of global creative agency Droga5, with offices in New York, London, Dublin, Tokyo and…”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceUltimo, AustraliaHQ checked Sep 19, 202651-200132 contacts →

Partial evidence

“CX Lavender are Customer Growth Experts.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceSouth Eveleigh, AustraliaHQ checked Sep 19, 202651-200120 contacts →

Indirect evidence

“Resolution Digital is an award-winning full-service digital-first agency.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceSydney, AustraliaHQ checked Sep 19, 202651-200105 contacts →

Partial evidence

“Platform One is a Customer Intelligence agency transforming how businesses understand and engage with their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
10Strong evidenceSydney, AustraliaHQ checked Sep 19, 202651-200105 contacts →

Strong evidence

“We believe the brands of tomorrow are built not just by exposure and expense, but also through experience, emotion and an exacting focus on the customer.”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceSydney, AustraliaHQ checked Sep 19, 2026201-500101 contacts →

Indirect evidence

“Inspired by Data, Driven by Culture.”

Source: RevenueBase Database · checked Sep 19, 2026
12Strong evidenceMillers Point, AustraliaHQ checked Sep 19, 2026201-50097 contacts →

Strong evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceSydney, AustraliaHQ checked Sep 19, 2026n/a95 contacts →

Indirect evidence

“Launched in 1996 and based in Sydney, The Marc Edward Agency Pty Ltd (MEA, has positioned itself as a niche activations and Comms agency specialising in "Bringing Brands to life…”

Source: RevenueBase Database · checked Sep 19, 2026
14Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 2026n/a74 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceSurry Hills, AustraliaHQ checked Sep 19, 202651-20069 contacts →

Indirect evidence

“Campaign Asia Social Media Agency of the Year 2022, 23 & 24.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceFitzroy, AustraliaHQ checked Sep 19, 202651-20066 contacts →

Indirect evidence

“DotCollective builds, grows, and fixes commerce operations for brands that take commerce seriously, B2B and D2C alike.”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 202651-20065 contacts →

Partial evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidencePerth, AustraliaHQ checked Sep 19, 202611-5065 contacts →

Partial evidence

“At equ, we partner with clients in the pursuit of better - better digital products, better experiences and better performance.”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidencePyrmont, AustraliaHQ checked Sep 19, 20261,001-5,00063 contacts →

Partial evidence

“Digitas ANZ is the Connected Experience Agency for brands that want compounding growth.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceChippendale, AustraliaHQ checked Sep 19, 202651-20063 contacts →

Partial evidence

“G Squared is a digital consultancy that integrates the customer journey to achieve exceptional results for our clients.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceRydalmere, AustraliaHQ checked Sep 19, 202651-20058 contacts →

Partial evidence

“We create high-impact experiences that break through the clutter of everything competing for your visitor's attention.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 21 of 740 customer experience agencies based in Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 5,531 reachable decision-makers.

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Customer experience agencies based in Australia at a glance

As of Sep 19, 2026
25.6%Verified-email coverage
29.2Average contacts per company
1-10Median size (employees)
27.3%Largest-city concentration · Sydney
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
490
11-50
174
51-200
54
201-500
8
501-1,000
1
1,001-5,000
6
5,001-10,000
1
10001+
5

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 740 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience agencies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer experience agencies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience agencies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience agencies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 5,531 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience agencies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience agencies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience agencies are there based in Australia?

RevenueBase identified 740 customer experience agencies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Probe CX, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer experience agencies?

Sydney leads with 202 headquartered companies, followed by Melbourne (144) and Brisbane (38).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,531 verified decision-maker contacts tracked across these 740 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.