Company lists · Data refreshed September 2026

Top 25 Customer engagement software companies based in Australia

Name: Customer engagement software companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 68 companies tracked

RevenueBase identified 68 customer engagement software companies headquartered in Australia as of September 2026 and tracks 1,168 professional contacts across them, including 154 with verified work emails and 200 with mobile numbers. Sydney is the largest hub.

This list covers customer engagement software companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

68Companies

1,168Contacts tracked

154Verified emails

200Mobile numbers

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The 25 largest customer engagement software companies based in Australia

Ranked by team size

Top 25 of 68 customer engagement software companies based in Australia, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Khoros	Strong evidence	Sydney, Australia	501-1,000	768 contacts →
	Strong evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 1, 2026
2	Thalamus	Strong evidence	Sydney, Australia	51-200	50 contacts →
	Strong evidence “Thalamus is a flexible and scalable enterprise Marketing Software as a Service platform that allows consumer-oriented companies to massively engage consumers and customers through…” Source: RevenueBase Database · checked Sep 1, 2026
3	WINK	Partial evidence	Sydney, Australia	11-50	37 contacts →
	Partial evidence “At Wink, we win and keep you customers.” Source: RevenueBase Database · checked Sep 1, 2026
4	Upland Adestra	Partial evidence	North Sydney, Australia	1,001-5,000	33 contacts →
	Partial evidence “Enterprise Email Automation Software that Drives Conversions.” Source: RevenueBase Database · checked Sep 1, 2026
5	Cloudwave	Strong evidence	Sydney, Australia	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 1, 2026
6	Komo Technologies	Strong evidence	Sydney, Australia	11-50	26 contacts →
	Strong evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 1, 2026
7	gleam.io	Indirect evidence	Melbourne, Australia	1-10	21 contacts →
	Indirect evidence “Gleam is a growth marketing platform that helps businesses focus on actions.” Source: RevenueBase Database · checked Sep 1, 2026
8	Motorone CX	Indirect evidence	Mulgrave, Australia	51-200	18 contacts →
	Indirect evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 1, 2026
9	Autopilot - NOW Ortto	Partial evidence	Sydney, Australia	51-200	16 contacts →
	Partial evidence “Now rebranded as Ortto - The unified customer journey platform for online business.” Source: RevenueBase Database · checked Sep 1, 2026
10	Growth Labz	Indirect evidence	Sydney, Australia	1-10	9 contacts →
	Indirect evidence “We help businesses find and engage their perfect clients, enabling long-term growth through strong, meaningful relationships.” Source: RevenueBase Database · checked Sep 1, 2026
11	Preface	Partial evidence	Sydney, Australia	1-10	8 contacts →
	Partial evidence “We’re in the business of Customer Perception.” Source: RevenueBase Database · checked Sep 1, 2026
12	Redeemx	Partial evidence	Sydney, Australia	11-50	8 contacts →
	Partial evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 1, 2026
13	Mobiledigital	Strong evidence	North Sydney, Australia	11-50	7 contacts →
	Strong evidence “We think seriously about mobile customer engagement.” Source: RevenueBase Database · checked Sep 1, 2026
14	Maxcontact Australia	Strong evidence	Sippy Downs, Australia	1-10	5 contacts →
	Strong evidence “Customer engagement software to drive impact, conversions, and smarter customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
15	Exceed Digital	Partial evidence	North Sydney, Australia	1-10	5 contacts →
	Partial evidence “Exceedigital is your one stop shop – for all your Direct Customer Communications.” Source: RevenueBase Database · checked Sep 1, 2026
16	Local Digital Experts	Partial evidence	Erina, Australia	11-50	4 contacts →
	Partial evidence “LDE offers a full suite of marketing technology tools and services to help businesses win, retain and grow their customer base.” Source: RevenueBase Database · checked Sep 1, 2026
17	Humanablecx	Strong evidence	Sydney, Australia	11-50	3 contacts →
	Strong evidence “Elevate ROI across the Customer Lifecycle - Increase Acquisition \| Enhance Engagement \| Reduce Attrition The HumanableCX Customer Engagement SaaS Platform brings a human touch to…” Source: RevenueBase Database · checked Sep 1, 2026
18	Active Engagement Astute Solutions Partner In ANZ	Partial evidence	Sydney, Australia	1-10	3 contacts →
	Partial evidence “Active Engagement markets and supports Astute Solutions products in Australia and New Zealand.” Source: RevenueBase Database · checked Sep 1, 2026
19	Parousya Technologies INC	Strong evidence	Melbourne, Australia	1-10	3 contacts →
	Strong evidence “Parousya Connected Commerce is a privacy-conscious software-as-a-service that helps brands connect with their customers in a more personalized and intelligent way.” Source: RevenueBase Database · checked Sep 1, 2026
20	Trycall	Indirect evidence	Brisbane, Australia	1-10	3 contacts →
	Indirect evidence “TryCall is a privately held company that was founded in 2017.” Source: RevenueBase Database · checked Sep 1, 2026
21	Torquex	Strong evidence	Melbourne, Australia	1-10	3 contacts →
	Strong evidence “The Team at Torquex have been involved in the Customer Engagement sector for many years and we continue to invest into helping organisations bridge the organisational and…” Source: RevenueBase Database · checked Sep 1, 2026
22	IQ Gecko	Indirect evidence	St Leonards, Australia	1-10	2 contacts →
	Indirect evidence “work with buying and retail groups - and have delivered white-label loyalty programs for Gloria Jean’s, Suncorp Bank, Harley-Davidson, and others across retail, finance, and…” Source: RevenueBase Database · checked Sep 1, 2026
23	Userflux	Partial evidence	Sydney, Australia	1-10	2 contacts →
	Partial evidence “Power every step of your customers journey all from one SDK.” Source: RevenueBase Database · checked Sep 1, 2026
24	Istari Technologies	Strong evidence	Melbourne, Australia	1-10	2 contacts →
	Strong evidence “Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.” Source: RevenueBase Database · checked Sep 1, 2026
25	MID Coast Gaming	Indirect evidence	Port Macquarie, Australia	1-10	2 contacts →
	Indirect evidence “Effortless CRM means stronger relationships with your current members, winning new VIPs and accelerating your membership growth.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer engagement software companies.
Partial evidence: Its own public description names part of customer engagement software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer engagement software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 68 customer engagement software companies based in Australia

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Customer engagement software companies based in Australia at a glance

As of Sep 1, 2026

13.2%Verified-email coverage

17.1%Mobile-number coverage

17.2Average contacts per company

1-10Median size (employees)

35.3%Largest-city concentration · Sydney

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

501-1,000

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer engagement software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer engagement software companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 154 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement software companies are there based in Australia?

RevenueBase identified 68 customer engagement software companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Khoros, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer engagement software companies?

Sydney leads with 24 headquartered companies, followed by Melbourne (11) and Brisbane (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 154 verified decision-maker contacts tracked across these 68 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.