Company lists · Data refreshed September 2026

Top 25 Customer engagement platform developers based in Australia

RevenueBase identified 125 customer engagement platform developers headquartered in Australia as of September 2026 and tracks 950 professional contacts across them, including 346 with verified work emails. Sydney is the largest hub.

This list covers customer engagement platform developers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
125Companies
950Contacts tracked
346Verified emails
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The 25 largest customer engagement platform developers based in Australia

Ranked by team size
Top 25 of 125 customer engagement platform developers based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement platform developers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMillers Point, AustraliaHQ checked Sep 28, 2026201-50097 contacts →

Strong evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5086 contacts →

Partial evidence

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceSydney, AustraliaHQ checked Sep 28, 202651-20057 contacts →

Strong evidence

“Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceCremorne, AustraliaHQ checked Sep 28, 202651-20044 contacts →

Partial evidence

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20038 contacts →

Indirect evidence

“Ortto (formerly Autopilot), is the world’s first complete marketing automation and analytics solution.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5031 contacts →

Strong evidence

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5027 contacts →

Partial evidence

“We're not your typical digital marketing platform; we're pioneers in precision and personalisation.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5027 contacts →

Strong evidence

“Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-1022 contacts →

Partial evidence

“Gleam is a growth marketing platform that helps businesses focus on actions.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceNewstead, AustraliaHQ checked Sep 28, 202611-5020 contacts →

Partial evidence

“As an independent, Brisbane-based agency, we create custom digital products that transform the way businesses connect with their customers.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceSt Leonards, AustraliaHQ checked Sep 28, 202611-5018 contacts →

Indirect evidence

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceMulgrave, AustraliaHQ checked Sep 28, 202651-20018 contacts →

Indirect evidence

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceRobina, AustraliaHQ checked Sep 28, 202611-5016 contacts →

Strong evidence

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceMulgrave, AustraliaHQ checked Sep 28, 202611-5015 contacts →

Indirect evidence

“Recognising the rapidly transforming digital age that we live in, it’s imperative that organisations make the most of their entire digital presence.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5013 contacts →

Strong evidence

“ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5012 contacts →

Partial evidence

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5011 contacts →

Strong evidence

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-1011 contacts →

Partial evidence

“Neutopia reimagines community engagement.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5010 contacts →

Partial evidence

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202611-509 contacts →

Indirect evidence

“At Fullcrm, we believe that CRM solutions can transform a business.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceBurleigh Heads, AustraliaHQ checked Sep 28, 202611-509 contacts →

Partial evidence

“We develop software automation products and provide digital platform engineering services in Sydney and Gold Coast We build and integrate a bespoke Google and Facebook marketing…”

Source: RevenueBase Database · checked Sep 28, 2026
22Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-508 contacts →

Strong evidence

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceSunshine Coast, AustraliaHQ checked Sep 28, 202611-508 contacts →

Partial evidence

“iLiveIt’s mission is to make a meaningful difference in the way enterprises use customer data to create, manage and deliver hyper-personalised communications and experiences for…”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceBrisbane, AustraliaHQ checked Sep 28, 202611-508 contacts →

Indirect evidence

“Fone Dynamics is trusted by many of Australia’s leading businesses, wholesalers and resellers to provide end-to-end voice, SMS, integration and associated analytics services.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceNorth Sydney, AustraliaHQ checked Sep 28, 202611-507 contacts →

Strong evidence

“We think seriously about mobile customer engagement.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 125 customer engagement platform developers based in Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 346 reachable decision-makers.

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Customer engagement platform developers based in Australia at a glance

As of Sep 28, 2026
36.4%Verified-email coverage
7.6Average contacts per company
11-50Median size (employees)
31.2%Largest-city concentration · Sydney
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
62
11-50
50
51-200
11
201-500
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 125 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement platform developers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer engagement platform developers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement platform developers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer engagement platform developers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 346 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer engagement platform developers by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement platform developers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement platform developers are there based in Australia?

RevenueBase identified 125 customer engagement platform developers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle Australia, headquartered in Millers Point, tops this list with the largest team on record.

Which city has the most customer engagement platform developers?

Sydney leads with 39 headquartered companies, followed by Melbourne (21) and Brisbane (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 346 verified decision-maker contacts tracked across these 125 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.