Company lists · Data refreshed September 2026

Top 23 Customer engagement hub software companies based in Australia

RevenueBase identified 47 customer engagement hub software companies headquartered in Australia as of September 2026 and tracks 255 professional contacts across them, including 110 with verified work emails. Sydney is the largest hub.

This list covers customer engagement hub software companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
47Companies
255Contacts tracked
110Verified emails
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The 23 largest customer engagement hub software companies based in Australia

Ranked by team size
Top 23 of 47 customer engagement hub software companies based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement hub software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5031 contacts →

Strong evidence

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5027 contacts →

Strong evidence

“Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceMulgrave, AustraliaHQ checked Sep 28, 202651-20018 contacts →

Indirect evidence

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceSydney, AustraliaHQ checked Sep 28, 202651-20017 contacts →

Partial evidence

“Now rebranded as Ortto - The unified customer journey platform for online business.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceRobina, AustraliaHQ checked Sep 28, 202611-5016 contacts →

Strong evidence

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceBondi Junction, AustraliaHQ checked Sep 28, 202611-5016 contacts →

Indirect evidence

“Welcome to Lupo Digital, an AI-first and specialist HubSpot-accredited solutions partner, consultancy and digital agency empowering businesses to scale and succeed through…”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-5013 contacts →

Strong evidence

“ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5011 contacts →

Partial evidence

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-108 contacts →

Partial evidence

“We’re in the business of Customer Perception.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-508 contacts →

Partial evidence

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceNorth Sydney, AustraliaHQ checked Sep 28, 202611-507 contacts →

Strong evidence

“We think seriously about mobile customer engagement.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceSippy Downs, AustraliaHQ checked Sep 28, 20261-105 contacts →

Strong evidence

“Customer engagement software to drive impact, conversions, and smarter customer experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceNorth Sydney, AustraliaHQ checked Sep 28, 20261-105 contacts →

Partial evidence

“Exceedigital is your one stop shop – for all your Direct Customer Communications.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceSydney, AustraliaHQ checked Sep 28, 202611-504 contacts →

Strong evidence

“Elevate ROI across the Customer Lifecycle - Increase Acquisition | Enhance Engagement | Reduce Attrition The HumanableCX Customer Engagement SaaS Platform brings a human touch to…”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-103 contacts →

Partial evidence

“Active Engagement markets and supports Astute Solutions products in Australia and New Zealand.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceBrisbane, AustraliaHQ checked Sep 28, 20261-103 contacts →

Indirect evidence

“TryCall is a privately held company that was founded in 2017.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-103 contacts →

Strong evidence

“The Team at Torquex have been involved in the Customer Engagement sector for many years and we continue to invest into helping organisations bridge the organisational and…”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-103 contacts →

Strong evidence

“Parousya Connected Commerce is a privacy-conscious software-as-a-service that helps brands connect with their customers in a more personalized and intelligent way.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceCoolangatta, AustraliaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“work with buying and retail groups - and have delivered white-label loyalty programs for Gloria Jean’s, Suncorp Bank, Harley-Davidson, and others across retail, finance, and…”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 20261-102 contacts →

Strong evidence

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Vantage Vision provides an engaging, immersive and informative platform to complement and generate further interest around your omni-channel marketing strategy; driving…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidencePort Macquarie, AustraliaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Effortless CRM means stronger relationships with your current members, winning new VIPs and accelerating your membership growth.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceMooloolaba, AustraliaHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“SMARTYRBIZ IS NO LONGER ACTIVELY TRADING.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 23 of 47 customer engagement hub software companies based in Australia

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Customer engagement hub software companies based in Australia at a glance

As of Sep 28, 2026
43.1%Verified-email coverage
5.4Average contacts per company
1-10Median size (employees)
36.2%Largest-city concentration · Sydney
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
24
11-50
18
51-200
4
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 47 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement hub software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer engagement hub software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement hub software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer engagement hub software companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 110 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement hub software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement hub software companies are there based in Australia?

RevenueBase identified 47 customer engagement hub software companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cloudwave, headquartered in Sydney, tops this list with the largest team on record.

Which city has the most customer engagement hub software companies?

Sydney leads with 17 headquartered companies, followed by Melbourne (9) and North Sydney (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 110 verified decision-maker contacts tracked across these 47 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.