Company lists · Data refreshed September 2026

Top 25 Customer engagement companies based in Italy

Name: Customer engagement companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 80 companies tracked

RevenueBase identified 80 customer engagement companies headquartered in Italy as of September 2026 and tracks 1,947 professional contacts across them, including 694 with verified work emails. Milano is the largest hub.

This list covers customer engagement companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

80Companies

1,947Contacts tracked

694Verified emails

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The 25 largest customer engagement companies based in Italy

Ranked by team size

Top 25 of 80 customer engagement companies based in Italy, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Nethex	Partial evidence	Rome, ItalyHQ checked Sep 21, 2026	501-1,000	277 contacts →
	Partial evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 21, 2026
2	Contactlab	Strong evidence	Milan, ItalyHQ checked Sep 21, 2026	51-200	114 contacts →
	Strong evidence “Contactlab è una MarTech company italiana specializzata nello sviluppo di strategie di Customer Engagement e Loyalty, ricerche e analisi dei dati, soluzioni tecnologiche.” Source: RevenueBase Database · checked Sep 21, 2026
3	Across SRL	Indirect evidence	Torino, ItalyHQ checked Sep 21, 2026	51-200	114 contacts →
	Indirect evidence “Across is a Digital Solution Company.” Source: RevenueBase Database · checked Sep 21, 2026
4	Konnexio Group	Partial evidence	Cagliari, ItalyHQ checked Sep 21, 2026	201-500	99 contacts →
	Partial evidence “Storia Il nostro gruppo nasce a Cagliari nel 2005, ed è oggi uno dei maggiori Players nella Gestione della Customer Base, delle Vendite e dei servizi a valore aggiunto.” Source: RevenueBase Database · checked Sep 21, 2026
5	Increso	Partial evidence	Roma, ItalyHQ checked Sep 21, 2026	51-200	84 contacts →
	Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 21, 2026
6	Bit2win	Partial evidence	Roma, ItalyHQ checked Sep 21, 2026	51-200	79 contacts →
	Partial evidence “Bit2win develops flexible and scalable technology products and platforms designed to help companies across all industries improve sales process efficiency, strengthen customer…” Source: RevenueBase Database · checked Sep 21, 2026
7	Promotica	Strong evidence	Desenzano Del Garda, ItalyHQ checked Sep 21, 2026	51-200	78 contacts →
	Strong evidence “Promotica is one of the main Italian players in the loyalty and customer engagement field.” Source: RevenueBase Database · checked Sep 21, 2026
8	SPOKI	Strong evidence	San Vito Dei Normanni, ItalyHQ checked Sep 21, 2026	51-200	77 contacts →
	Strong evidence “Spoki is the Customer Engagement Management platform built for WhatsApp.” Source: RevenueBase Database · checked Sep 21, 2026
9	PMC Plus - Italia	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	201-500	72 contacts →
	Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 21, 2026
10	Mailup	Indirect evidence	Milan, ItalyHQ checked Sep 21, 2026	51-200	67 contacts →
	Indirect evidence “MailUp is the simple and scalable solution to design, send & automate marketing campaigns via Email, SMS and Messaging Apps.” Source: RevenueBase Database · checked Sep 21, 2026
11	Kettydo A DGS Company	Partial evidence	Milan, ItalyHQ checked Sep 21, 2026	51-200	65 contacts →
	Partial evidence “Kettydo, società del gruppo DGS, è il partner strategico per la progettazione di sistemi evoluti di engagement e loyalty, capaci di trasformare l’interazione tra persone e brand…” Source: RevenueBase Database · checked Sep 21, 2026
12	Growens	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	201-500	51 contacts →
	Indirect evidence “Growens is an integrated industrial group that creates technologies for content creation, predictive marketing and mobile messaging, meant for organizations wishing to communicate…” Source: RevenueBase Database · checked Sep 21, 2026
13	T.Bd Think By Diennea	Indirect evidence	Faenza, ItalyHQ checked Sep 21, 2026	51-200	28 contacts →
	Indirect evidence “La nostra missione è rafforzare il legame tra il tuo brand e i tuoi clienti, posizionandoli al centro di ogni strategia che sviluppiamo e assicurandoti una crescita tangibile e…” Source: RevenueBase Database · checked Sep 21, 2026
14	Alt. SRL	Indirect evidence	Dormelletto, ItalyHQ checked Sep 21, 2026	11-50	21 contacts →
	Indirect evidence “Guidiamo e accompagniamo i nostri clienti nello sviluppo di piattaforme di gestione e comunicazione multicanale per creare una brand experience unica, personale e inclusiva…” Source: RevenueBase Database · checked Sep 21, 2026
15	Xenialab	Indirect evidence	Torino, ItalyHQ checked Sep 21, 2026	11-50	19 contacts →
	Indirect evidence “Xenialab's story continues with XCALLY.” Source: RevenueBase Database · checked Sep 21, 2026
16	Staff & Call	Indirect evidence	Palermo, ItalyHQ checked Sep 21, 2026	1-10	19 contacts →
	Indirect evidence “Soluzioni di marketing innovativo Staff & Call è una piattaforma di servizi integrati per il CRM, il Lead Management e le Ricerche non convenzionali, volta a rilevare…” Source: RevenueBase Database · checked Sep 21, 2026
17	Rebel NET S.R.L	Indirect evidence	Marsala, ItalyHQ checked Sep 21, 2026	11-50	15 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
18	Hoda Holistic Data Activation	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	11-50	14 contacts →
	Indirect evidence “HODA (Holistic Data Activation) è una start-up innovativa fondata a Gennaio 2018 da Silvio Siliprandi.” Source: RevenueBase Database · checked Sep 21, 2026
19	Soluta	Indirect evidence	Modena, ItalyHQ checked Sep 21, 2026	11-50	12 contacts →
	Indirect evidence “Soluta è il nuovo brand di GN Srl che porta il CRM nelle aziende e le aiuta a sviluppare relazioni digitali vincenti con i propri clienti.” Source: RevenueBase Database · checked Sep 21, 2026
20	Infinite Five	Strong evidence	Nichelino, ItalyHQ checked Sep 21, 2026	11-50	11 contacts →
	Strong evidence “Infinite Five specializes in cutting-edge MadTech solutions focusing on privacy-first data collection, customer engagement platforms, and innovative loyalty solutions.” Source: RevenueBase Database · checked Sep 21, 2026
21	Everywhere SRL	Partial evidence	Milano, ItalyHQ checked Sep 21, 2026	11-50	10 contacts →
	Partial evidence “Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.” Source: RevenueBase Database · checked Sep 21, 2026
22	Vivocha	Indirect evidence	Milano, ItalyHQ checked Sep 21, 2026	11-50	10 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
23	4dem.It Positive Group	Indirect evidence	Torino, ItalyHQ checked Sep 21, 2026	11-50	10 contacts →
	Indirect evidence “We are a young and dynamic Direct Marketing Company.” Source: RevenueBase Database · checked Sep 21, 2026
24	I-Tel SRL	Indirect evidence	Riccione, ItalyHQ checked Sep 21, 2026	11-50	9 contacts →
	Indirect evidence “Con oltre sistemi installati in Italia, I-Tel Srl offre piattaforme tecnologiche per la comunicazione multicanale in grado di automatizzare e ottimizzare i flussi informativi e…” Source: RevenueBase Database · checked Sep 21, 2026
25	Kalliope	Partial evidence	Palermo, ItalyHQ checked Sep 21, 2026	11-50	8 contacts →
	Partial evidence “Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer engagement companies.
Partial evidence: Its own public description names part of customer engagement companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer engagement companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 80 customer engagement companies based in Italy

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Customer engagement companies based in Italy at a glance

As of Sep 21, 2026

35.6%Verified-email coverage

24.3Average contacts per company

11-50Median size (employees)

20.0%Largest-city concentration · Milano

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 80 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer engagement companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer engagement companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 694 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement companies are there based in Italy?

RevenueBase identified 80 customer engagement companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nethex, headquartered in Roma, tops this list with the largest team on record.

Which city has the most customer engagement companies?

Milano leads with 16 headquartered companies, followed by Milan (8) and Torino (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 694 verified decision-maker contacts tracked across these 80 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.