Company lists · Data refreshed September 2026
Top 25 Customer engagement companies based in Australia
RevenueBase identified 150 customer engagement companies headquartered in Australia as of September 2026 and tracks 2,148 professional contacts across them, including 377 with verified work emails. Sydney is the largest hub.
This list covers customer engagement companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer engagement companies based in Australia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 97 contacts → | ||||
Partial evidence “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 57 contacts → | ||||
Partial evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 38 contacts → | ||||
Indirect evidence “Be Interactive provides our clientele with a cost effective route to sales markets in industries throughout Australia.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 37 contacts → | ||||
Partial evidence “At Wink, we win and keep you customers.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 36 contacts → | ||||
Partial evidence “CDM Direct helps Australian businesses grow by transforming every customer interaction into measurable value.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 34 contacts → | ||||
Indirect evidence “The problem with B2B growth today isn't effort, it's uncertainty.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 32 contacts → | ||||
Partial evidence “Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 31 contacts → | ||||
Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 27 contacts → | ||||
Indirect evidence “We're not your typical digital marketing platform; we're pioneers in precision and personalisation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 27 contacts → | ||||
Strong evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 27 contacts → | ||||
Indirect evidence “We partner with brave clients who let us make their brand, product or service the Extravert.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 23 contacts → | ||||
Partial evidence “mmw3degrees is a specialist provider of one-to-one customer communications and one of Australia’s oldest and most experienced direct marketing companies.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 22 contacts → | ||||
Indirect evidence “Gleam is a growth marketing platform that helps businesses focus on actions.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 22 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 21 contacts → | ||||
Indirect evidence “Creating better mobile experience with SMS and MMS.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 20 contacts → | ||||
Indirect evidence “APAC's #1 Rated Diamond HubSpot Partner.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 19 contacts → | ||||
Partial evidence “AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 18 contacts → | ||||
Indirect evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 13 contacts → | ||||
Strong evidence “ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 11 contacts → | ||||
Indirect evidence “Direct marketing agency that enables your Brand to have conversations with your audience.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 9 contacts → | ||||
Partial evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 8 contacts → | ||||
Partial evidence “We’re in the business of Customer Perception.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 8 contacts → | ||||
Partial evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 8 contacts → | ||||
Partial evidence “iLiveIt’s mission is to make a meaningful difference in the way enterprises use customer data to create, manage and deliver hyper-personalised communications and experiences for…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 8 contacts → | ||||
Indirect evidence “Fone Dynamics is trusted by many of Australia’s leading businesses, wholesalers and resellers to provide end-to-end voice, SMS, integration and associated analytics services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer engagement companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer engagement companies.
- Partial evidence
- Its own public description names part of customer engagement companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer engagement companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 150 customer engagement companies based in Australia
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Customer engagement companies based in Australia at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 150 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Australia whose own description of what they do matches “customer engagement companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer engagement companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 377 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer engagement companies by metro
- Customer engagement companies in Sydney48
- Customer engagement companies in Melbourne28
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer engagement companies are there based in Australia?
RevenueBase identified 150 customer engagement companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Merkle Australia, headquartered in Millers Point, tops this list with the largest team on record.
Which city has the most customer engagement companies?
Sydney leads with 48 headquartered companies, followed by Melbourne (28) and Brisbane (13).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 377 verified decision-maker contacts tracked across these 150 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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