Company lists · Data refreshed September 2026

Top 25 Customer engagement analytics platforms based in India

RevenueBase identified 353 customer engagement analytics platforms headquartered in India as of September 2026 and tracks 12,108 professional contacts across them, including 3,444 with verified work emails. Bangalore is the largest hub.

This list covers customer engagement analytics platforms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
353Companies
12,108Contacts tracked
3,444Verified emails
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The 25 largest customer engagement analytics platforms based in India

Ranked by team size
Top 25 of 353 customer engagement analytics platforms based in India, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer engagement analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceBengaluru, IndiaHQ checked Sep 28, 2026501-1,0001,320 contacts →

Indirect evidence

“Capillary Technologies, founded in 2012, is a technology-first company that delivers AI-based cloud-native SaaS programs and solutions, leading the automated Loyalty Management…”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceMumbai, IndiaHQ checked Sep 28, 20261,001-5,0001,265 contacts →

Strong evidence

“Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceDelhi, IndiaHQ checked Sep 28, 2026201-500439 contacts →

Indirect evidence

“Wingify is an India based, fast-growing software company that makes globally admired technology products.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceMumbai, IndiaHQ checked Sep 28, 2026201-500417 contacts →

Partial evidence

“Karix Mobile empowers enterprises to use mobile to transform their business at all stages of customer life cycle, from acquisition to retention.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceKurla (w), IndiaHQ checked Sep 28, 2026201-500415 contacts →

Indirect evidence

“Hansa Cequity is a data-driven, technology-enabled marketing consulting company.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceMumbai, IndiaHQ checked Sep 28, 2026201-500404 contacts →

Strong evidence

“WebEngage is an advanced Customer Data and Engagement Platform helping consumer brands achieve higher lifetime value and marketing ROI through personalized experiences at scale.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceMangalore, IndiaHQ checked Sep 28, 20261,001-5,000389 contacts →

Strong evidence

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceMumbai, IndiaHQ checked Sep 28, 2026501-1,000372 contacts →

Indirect evidence

“Loylty Rewardz Mngt.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceGurgaon, IndiaHQ checked Sep 28, 2026201-500361 contacts →

Partial evidence

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceMumbai, IndiaHQ checked Sep 28, 202651-200311 contacts →

Partial evidence

“At Locobuzz, we understand the power of meaningful customer interactions.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceBangalore, IndiaHQ checked Sep 28, 2026501-1,000248 contacts →

Indirect evidence

“On January 19th, 2021, Manthan and RichRelevance merged to form Algonomy.”

Source: RevenueBase Database · checked Sep 28, 2026
12Strong evidenceBangalore, IndiaHQ checked Sep 28, 2026201-500235 contacts →

Strong evidence

“R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceChennai, IndiaHQ checked Sep 28, 2026201-500231 contacts →

Strong evidence

“Market Simplified is a customer engagement platform provider for financial services companies, specialising in providing experience through Experience Engineering.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceNoida, IndiaHQ checked Sep 28, 2026201-500226 contacts →

Strong evidence

“Differentiated, Powerful Social Analytics and Online Customer Care We listen.”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceMumbai, IndiaHQ checked Sep 28, 2026201-500210 contacts →

Indirect evidence

“Welcome to Kankei!”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceNoida, IndiaHQ checked Sep 28, 20261,001-5,000207 contacts →

Indirect evidence

“The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceNoida, IndiaHQ checked Sep 28, 202651-200195 contacts →

Strong evidence

“Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceAhmedabad, IndiaHQ checked Sep 28, 202651-200179 contacts →

Indirect evidence

“For over 15 years, Tatvic has been a trusted force in the marketing technology ecosystem, driving digital transformation for businesses across North America, APAC, and India.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceBengaluru, IndiaHQ checked Sep 28, 202651-200163 contacts →

Partial evidence

“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceMumbai, IndiaHQ checked Sep 28, 202651-200162 contacts →

Partial evidence

“AudiencePro is the premier consumer intelligence and activation platform in India.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceMumbai, IndiaHQ checked Sep 28, 202651-200157 contacts →

Strong evidence

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceBengaluru, IndiaHQ checked Sep 28, 2026501-1,000154 contacts →

Indirect evidence

“Kenscio Digital Marketing Pvt.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidencePune, IndiaHQ checked Sep 28, 202651-200126 contacts →

Strong evidence

“Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceBengaluru, IndiaHQ checked Sep 28, 2026201-500104 contacts →

Strong evidence

“Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceDelhi, IndiaHQ checked Sep 28, 202651-200100 contacts →

Strong evidence

“Xeno is an AI-powered customer engagement platform purpose-built for retailers enabling them to Maximise Repeat Revenue with 10x easier personalisation”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 353 customer engagement analytics platforms based in India

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 3,444 reachable decision-makers.

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Customer engagement analytics platforms based in India at a glance

As of Sep 28, 2026
28.4%Verified-email coverage
34.3Average contacts per company
11-50Median size (employees)
12.2%Largest-city concentration · Bangalore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
143
11-50
128
51-200
52
201-500
20
501-1,000
5
1,001-5,000
5

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 353 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer engagement analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in India whose own description of what they do matches “customer engagement analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer engagement analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer engagement analytics platforms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,444 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer engagement analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer engagement analytics platforms are there based in India?

RevenueBase identified 353 customer engagement analytics platforms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Capillary Technologies, headquartered in Bengaluru, tops this list with the largest team on record.

Which city has the most customer engagement analytics platforms?

Bangalore leads with 43 headquartered companies, followed by Bengaluru (35) and Mumbai (29).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,444 verified decision-maker contacts tracked across these 353 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.