Company lists · Data refreshed September 2026

Top 22 Customer contact centers based in Australia

Name: Customer contact centers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 54 companies tracked

RevenueBase identified 54 customer contact centers headquartered in Australia as of September 2026 and tracks 1,345 professional contacts across them, including 162 with verified work emails. Melbourne is the largest hub.

This list covers customer contact centers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

54Companies

1,345Contacts tracked

162Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 22 largest customer contact centers based in Australia

Ranked by team size

Top 22 of 54 customer contact centers based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Aegis Services Australia	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	10001+	328 contacts →
	Indirect evidence “Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.” Source: RevenueBase Database · checked Sep 28, 2026
2	Acquire Asia Pacific PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	201-500	178 contacts →
	Partial evidence “Acquire Asia Pacific's professional services are categorised into three major areas; contact centre or call centre (BPO), back office operations and performance based marketing.” Source: RevenueBase Database · checked Sep 28, 2026
3	Unity4	Indirect evidence	Surry Hills, AustraliaHQ checked Sep 28, 2026	501-1,000	132 contacts →
	Indirect evidence “Unity4 helps organisations have better conversations, and get better outcomes.” Source: RevenueBase Database · checked Sep 28, 2026
4	Acquire BPO	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	5,001-10,000	107 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 28, 2026
5	Premier Contact Point PTY LTD	Strong evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	86 contacts →
	Strong evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 28, 2026
6	Onecontact	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	501-1,000	54 contacts →
	Partial evidence “As part of Telekomunikasi Indonesia International (Telin) Group, OneContact (formally known as Contact Centres Australia Pty Ltd) delivers over 20 million conversations in…” Source: RevenueBase Database · checked Sep 28, 2026
7	4mile	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	201-500	49 contacts →
	Partial evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 28, 2026
8	Chameleon Customer Contact	Strong evidence	North Melbourne, AustraliaHQ checked Sep 28, 2026	1,001-5,000	48 contacts →
	Strong evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 28, 2026
9	Contact 121 PTY LTD	Partial evidence	Adelaide, AustraliaHQ checked Sep 28, 2026	1-10	22 contacts →
	Partial evidence “Contact 121 is a dynamic provider of flexible, affordable full-service, multi-media contact and business process outsourcing (BPO) solutions.” Source: RevenueBase Database · checked Sep 28, 2026
10	Contactspace	Partial evidence	St Leonards, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 28, 2026
11	Centrepal	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	18 contacts →
	Indirect evidence “Your teams already work in Microsoft Teams.” Source: RevenueBase Database · checked Sep 28, 2026
12	Motorone CX	Partial evidence	Mulgrave, AustraliaHQ checked Sep 28, 2026	51-200	18 contacts →
	Partial evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 28, 2026
13	Astia Customer Engagement Centre	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	13 contacts →
	Partial evidence “ASTIA (Acquisition & Service To Inspire & Achieve) is a premium Customer Engagement Centre servicing and growing businesses via high volume Customer Acquisition and OmniChannel…” Source: RevenueBase Database · checked Sep 28, 2026
14	Positive Life Group	Indirect evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	11 contacts →
	Indirect evidence “Positive Life Group is your trusted partner in lead generation and sales.” Source: RevenueBase Database · checked Sep 28, 2026
15	Flare Design	Partial evidence	Docklands, AustraliaHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “Inspired to make customer service better!” Source: RevenueBase Database · checked Sep 28, 2026
16	TCX Consult	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	1-10	7 contacts →
	Partial evidence “TCX Consult acknowledges the swift adoption of cutting-edge and emerging technologies, coupled with the broadening of digital access, as pivotal forces reshaping the contact…” Source: RevenueBase Database · checked Sep 28, 2026
17	Ourtel Solutions PTY LTD	Strong evidence	Melbourne, AustraliaHQ checked Sep 28, 2026	11-50	5 contacts →
	Strong evidence “Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…” Source: RevenueBase Database · checked Sep 28, 2026
18	Call Assist PTY LTD	Indirect evidence	North Geelong, AustraliaHQ checked Sep 28, 2026	11-50	4 contacts →
	Indirect evidence “Call Assist is a leading outbound and inbound Call Centre, Recruitment Consultancy and Virtual Administration service providing core business support to organisations looking for…” Source: RevenueBase Database · checked Sep 28, 2026
19	UX Communications	Indirect evidence	Loganholme, AustraliaHQ checked Sep 28, 2026	1-10	3 contacts →
	Indirect evidence “We provide enterprise grade products and services, at a Small business price point, backed by premium, local support.” Source: RevenueBase Database · checked Sep 28, 2026
20	Opus Contact Centre Solutions	Partial evidence	Gold Coast, AustraliaHQ checked Sep 28, 2026	1-10	2 contacts →
	Partial evidence “With over 30 years of experience in offering contact centre services to national and multinational organisations, let the team at Opus give you peace of mind when it comes to…” Source: RevenueBase Database · checked Sep 28, 2026
21	Rapid Response Care	Partial evidence	Sydney, AustraliaHQ checked Sep 28, 2026	11-50	1 contacts →
	Partial evidence “Please Visit: We are now integrated into Customer Science Group.” Source: RevenueBase Database · checked Sep 28, 2026
22	Versa Connects	Strong evidence	AustraliaHQ checked Sep 28, 2026	1-10	1 contacts →
	Strong evidence “VERSA Connects optimises contact centre performance through both human and AI-powered customer service.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer contact centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer contact centers.
Partial evidence: Its own public description names part of customer contact centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer contact centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 22 of 54 customer contact centers based in Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 162 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer contact centers based in Australia at a glance

As of Sep 28, 2026

12.0%Verified-email coverage

24.9Average contacts per company

11-50Median size (employees)

25.9%Largest-city concentration · Melbourne

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 54 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer contact centers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 162 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer contact centers are there based in Australia?

RevenueBase identified 54 customer contact centers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Aegis Services Australia, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer contact centers?

Melbourne leads with 14 headquartered companies, followed by Sydney (10) and Brisbane (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 162 verified decision-maker contacts tracked across these 54 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

Ready to reach these companies? Verified emails and direct dials for all 54 customer contact centers based in Australia. Start with a free account, no credit card.

Download this list →

Related lists

Customer contact centers by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.