Company lists · Data refreshed September 2026
Top 13 Customer contact center platforms based in Madrid, Spain
RevenueBase identified 35 customer contact center platforms headquartered in Madrid, Spain as of September 2026 and tracks 6,897 professional contacts across them, including 318 with verified work emails. Across Spain, Madrid is the largest hub for this category.
This list covers customer contact center platforms headquartered in Madrid, Spain, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 13 largest customer contact center platforms based in Madrid, Spain
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,716 contacts → | ||||
Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,306 contacts → | ||||
Partial evidence “At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 612 contacts → | ||||
Indirect evidence “Somos Arvato, diseñamos, ofrecemos y marcamos la diferencia en el servicio de atención al cliente que prestamos en nombre de algunas de las marcas más respetadas del mundo.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 256 contacts → | ||||
Indirect evidence “Somos una compañía tecnológica global especializada en la transformación de procesos de negocio mediante IA, con una fuerte presencia en España y Latinoamérica.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 143 contacts → | ||||
Indirect evidence “Nos aseguramos de que la Experiencia del Cliente sea excelente.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 74 contacts → | ||||
Partial evidence “Cosmos es un Call Center ofrece a sus clientes un servicio omnicanal de última tecnología desde sus centros en España, Rumanía, Paraguay y Marruecos.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 42 contacts → | ||||
Strong evidence “Plusnet Solutions specializes in providing Contact Center technology solutions that streamline business processes.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 40 contacts → | ||||
Indirect evidence “Conectar con tus clientes, comprender sus necesidades y comunicar tus propuestas, es el reto al que todas las empresas nos enfrentamos en el nuevo mundo digital.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 16 contacts → | ||||
Indirect evidence “Nuestro slogan se llama #reauditIA: nuestra solución para tu calidad.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 11 contacts → | ||||
Partial evidence “This solution effectively integrates multiple communication channels into a single panel, allowing multiple operators to manage demands from both companies and customers…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 10 contacts → | ||||
Strong evidence “Team with deep knowledge in the Contact Center Technologies world mainly: Multichannel Self-service Routing Cognitive processes Recording, quality and Workforce Management…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 7 contacts → | ||||
Partial evidence “Ydilo holds a unique position as a leading provider for the management and automation of customer care business processes and value-added services, using the state-of-the-art…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1 contacts → | ||||
Strong evidence “iCubo® nace en el año como aglutinador de las más innovadoras tecnologías para Contact Center, acumulando una dilatada experiencia en centros de llamadas para el sector…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer contact center platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer contact center platforms.
- Partial evidence
- Its own public description names part of customer contact center platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer contact center platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 13 of 35 customer contact center platforms based in Madrid, Spain
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 318 reachable decision-makers.
Free signup · no credit card
Customer contact center platforms based in Madrid, Spain at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured across the whole Spain list rather than for Madrid, so it is reported there. Company counts and contact totals on this page are exact for Madrid, over 35 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Madrid, Spain whose own description of what they do matches “customer contact center platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer contact center platforms, and records with no verified work email. Companies headquartered outside Madrid are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 318 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer contact center platforms are there based in Madrid, Spain?
RevenueBase identified 35 customer contact center platforms headquartered in Madrid, Spain as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
GSS Global Sales Solutions, headquartered in Madrid, tops this list with the largest team on record.
Which city in Spain has the most customer contact center platforms?
Madrid leads Spain with 35 headquartered companies, followed by Barcelona (23) and Malaga (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 318 verified decision-maker contacts tracked across these 35 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
Ready to reach these companies? Verified emails and direct dials for all 35 customer contact center platforms based in Madrid, Spain. Start with a free account, no credit card.
Download this list →Related lists
Customer contact center platforms by geography
- Customer contact center platforms based in Sao Paulo, Brazil
- Customer contact center platforms based in Toronto, Canada
- Customer contact center platforms based in Santiago, Chile
- Customer contact center platforms based in Paris, France
- Customer contact center platforms based in Hyderabad, India
- Customer contact center platforms based in Noida, India
- Customer contact center platforms based in London, United Kingdom
- Customer contact center platforms based in Atlanta, United States
- Customer contact center platforms based in New York, United States
- Customer contact center platforms based in Argentina
- Customer contact center platforms based in Australia
- Customer contact center platforms based in Belgium
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer contact center platforms based in Sao Paulo, Brazil
- Customer contact center platforms based in Toronto, Canada
- Customer contact center platforms based in Santiago, Chile
- Customer contact center platforms based in Paris, France
- Customer contact center platforms based in Hyderabad, India
- Customer contact center platforms based in Noida, India