Company lists · Data refreshed September 2026

Top 25 Customer contact center platforms based in Italy

Name: Customer contact center platforms based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 106 companies tracked

RevenueBase identified 106 customer contact center platforms headquartered in Italy as of September 2026 and tracks 5,822 professional contacts across them, including 1,108 with verified work emails. Milano is the largest hub.

This list covers customer contact center platforms headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

106Companies

5,822Contacts tracked

1,108Verified emails

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The 25 largest customer contact center platforms based in Italy

Ranked by team size

Top 25 of 106 customer contact center platforms based in Italy, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer contact center platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Covisian	Partial evidence	Milano, ItalyHQ checked Sep 28, 2026	10001+	2,810 contacts →
	Partial evidence “is a tech company specialized in providing, and for & customer care.” Source: RevenueBase Database · checked Sep 28, 2026
2	Visiant	Partial evidence	Vimercate (mb), ItalyHQ checked Sep 28, 2026	1,001-5,000	248 contacts →
	Partial evidence “Il Gruppo Visiant è attivo sul mercato nelle Customer Operations con una innovativa offerta integrata, realizzata attraverso tre società dedicate a segmenti specifici: servizi…” Source: RevenueBase Database · checked Sep 28, 2026
3	Kaleyra	Partial evidence	Milan, ItalyHQ checked Sep 28, 2026	501-1,000	233 contacts →
	Partial evidence “Tata Communications Kaleyra™ connects every conversation, between enterprise teams and customers, through our Interaction Fabric.” Source: RevenueBase Database · checked Sep 28, 2026
4	Tecnocall SRL	Partial evidence	Avezzano, ItalyHQ checked Sep 28, 2026	501-1,000	128 contacts →
	Partial evidence “Tecnocall Srl, forte della sua esperienza quindicennale nel settore dei Call Center è ormai di fatto un'azienda leader nel settore.” Source: RevenueBase Database · checked Sep 28, 2026
5	Imagicle	Indirect evidence	Massarosa, ItalyHQ checked Sep 28, 2026	51-200	115 contacts →
	Indirect evidence “Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East.” Source: RevenueBase Database · checked Sep 28, 2026
6	Konnexio Group	Partial evidence	Cagliari, ItalyHQ checked Sep 28, 2026	201-500	99 contacts →
	Partial evidence “Storia Il nostro gruppo nasce a Cagliari nel 2005, ed è oggi uno dei maggiori Players nella Gestione della Customer Base, delle Vendite e dei servizi a valore aggiunto.” Source: RevenueBase Database · checked Sep 28, 2026
7	Increso	Partial evidence	Roma, ItalyHQ checked Sep 28, 2026	51-200	84 contacts →
	Partial evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 28, 2026
8	PMC Plus - Italia	Indirect evidence	Milano, ItalyHQ checked Sep 28, 2026	201-500	72 contacts →
	Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 28, 2026
9	Concerto Contact Center	Indirect evidence	Rome, ItalyHQ checked Sep 28, 2026	51-200	65 contacts →
	Indirect evidence “Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.” Source: RevenueBase Database · checked Sep 28, 2026
10	Quality LAB SRL	Strong evidence	Roma, ItalyHQ checked Sep 28, 2026	51-200	55 contacts →
	Strong evidence “contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.” Source: RevenueBase Database · checked Sep 28, 2026
11	Comapp	Strong evidence	Milan, ItalyHQ checked Sep 28, 2026	11-50	47 contacts →
	Strong evidence “ComApp is an Italian company of the Present group, with 30 years of experience in Application System Integration services with specific focus on Omnichannel Contact Center…” Source: RevenueBase Database · checked Sep 28, 2026
12	Gruppo Eutel 2005	Indirect evidence	Cagliari, ItalyHQ checked Sep 28, 2026	51-200	41 contacts →
	Indirect evidence “Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.” Source: RevenueBase Database · checked Sep 28, 2026
13	Telenia Software S.R.L	Partial evidence	San Bonifacio, ItalyHQ checked Sep 28, 2026	11-50	37 contacts →
	Partial evidence “TELENIA SOFTWARE - Customer Interaction Systems Telenia Software is a Software House founded in 1994 that develops Customer Interaction Systems to improve communication between…” Source: RevenueBase Database · checked Sep 28, 2026
14	Xcally	Partial evidence	Turin, ItalyHQ checked Sep 28, 2026	11-50	27 contacts →
	Partial evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 28, 2026
15	Ellysse Maps Group	Strong evidence	Reggio Emilia, ItalyHQ checked Sep 28, 2026	11-50	18 contacts →
	Strong evidence “Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!” Source: RevenueBase Database · checked Sep 28, 2026
16	Interago Servizi	Strong evidence	Fiumicino, ItalyHQ checked Sep 28, 2026	51-200	16 contacts →
	Strong evidence “Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…” Source: RevenueBase Database · checked Sep 28, 2026
17	BDP	Partial evidence	Genova, ItalyHQ checked Sep 28, 2026	51-200	14 contacts →
	Partial evidence “Base Digitale Platform, è la Business Unit del gruppo Base Digitale dedicata allo sviluppo di soluzioni di digital platform per supportare il percorso di trasformazione digitale…” Source: RevenueBase Database · checked Sep 28, 2026
18	Team2com	Partial evidence	Parete, ItalyHQ checked Sep 28, 2026	11-50	13 contacts →
	Partial evidence “We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.” Source: RevenueBase Database · checked Sep 28, 2026
19	Interago SRL	Strong evidence	Rome, ItalyHQ checked Sep 28, 2026	11-50	11 contacts →
	Strong evidence “Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…” Source: RevenueBase Database · checked Sep 28, 2026
20	Made In LAB	Strong evidence	Cesena, ItalyHQ checked Sep 28, 2026	11-50	10 contacts →
	Strong evidence “La nuova piattaforma Contact Center Smart Lab multicanale ottimizza l'operatività di call center inbound e outbound e il lavoro degli operatori in Smartworking.” Source: RevenueBase Database · checked Sep 28, 2026
21	Vivocha	Indirect evidence	Milano, ItalyHQ checked Sep 28, 2026	11-50	10 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
22	Crm4 Solution	Partial evidence	Catania, ItalyHQ checked Sep 28, 2026	1-10	8 contacts →
	Partial evidence “Crm4 trasforma il modo in cui call center e aziende che svolgono attività di vendita telefonica gestiscono le chiamate.” Source: RevenueBase Database · checked Sep 28, 2026
23	Kalliope	Strong evidence	Palermo, ItalyHQ checked Sep 28, 2026	11-50	8 contacts →
	Strong evidence “Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…” Source: RevenueBase Database · checked Sep 28, 2026
24	Alps'word	Partial evidence	Albaredo Per San Marco, ItalyHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “Attiva da 14 anni, l'azienda AlpsWord offre ai suoi clienti una vasta gamma di servizi inbound e outbound in outsourcing- customer care per le aziende di multiutilities -…” Source: RevenueBase Database · checked Sep 28, 2026
25	NECSY	Strong evidence	Borgo Valsugana, ItalyHQ checked Sep 28, 2026	11-50	3 contacts →
	Strong evidence “Necsy è un’azienda specializzata nella realizzazione di soluzioni di Contact Center e nello sviluppo di progetti software, che da più di trent’anni è presente nel mercato…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer contact center platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer contact center platforms.
Partial evidence: Its own public description names part of customer contact center platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer contact center platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 106 customer contact center platforms based in Italy

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Customer contact center platforms based in Italy at a glance

As of Sep 28, 2026

19.0%Verified-email coverage

54.9Average contacts per company

51-200Median size (employees)

9.4%Largest-city concentration · Milano

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 106 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer contact center platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer contact center platforms, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,108 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer contact center platforms are there based in Italy?

RevenueBase identified 106 customer contact center platforms headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Covisian, headquartered in Milano, tops this list with the largest team on record.

Which city has the most customer contact center platforms?

Milano leads with 10 headquartered companies, followed by Roma (6) and Palermo (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,108 verified decision-maker contacts tracked across these 106 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.