Company lists · Data refreshed September 2026

Top 25 Customer contact center operators based in Germany

RevenueBase identified 126 customer contact center operators headquartered in Germany as of September 2026 and tracks 2,375 professional contacts across them, including 346 with verified work emails. Berlin is the largest hub.

This list covers customer contact center operators headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
126Companies
2,375Contacts tracked
346Verified emails
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The 25 largest customer contact center operators based in Germany

Ranked by team size
Top 25 of 126 customer contact center operators based in Germany, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer contact center operators: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceNuremberg, GermanyHQ checked Sep 28, 20265,001-10,000359 contacts →

Indirect evidence

“The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceDresden, GermanyHQ checked Sep 28, 20261,001-5,000303 contacts →

Indirect evidence

“gevekom - Your better place to work.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceOsnabrück, GermanyHQ checked Sep 28, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceGelsenkirchen, GermanyHQ checked Sep 28, 20261,001-5,000237 contacts →

Strong evidence

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceKöln, GermanyHQ checked Sep 28, 20261,001-5,00079 contacts →

Strong evidence

“Mit etwa 2.500 Mitarbeiter:innen an 11 nationalen und 3 Nearshore-Standorten sind wir ein europaweit agierender Contact Center-Spezialist, vor allem in den Bereichen…”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceMönchengladbach, GermanyHQ checked Sep 28, 2026501-1,00076 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceMainz, GermanyHQ checked Sep 28, 202651-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceNürnberg, GermanyHQ checked Sep 28, 2026201-50041 contacts →

Strong evidence

“Wir sind ein spezialisierter und flexibler Contact Center-Dienstleister mit Consulting-Einheit.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceMontabaur, GermanyHQ checked Sep 28, 202651-20038 contacts →

Indirect evidence

“Bei Anruf: Telefonengel“ global office bietet telefonische Kommunikation in natürlicher Sprache als zusätzlichen Touchpoint für Wirtschaft und Verwaltung.”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceOldenburg (oldb.), GermanyHQ checked Sep 28, 2026201-50038 contacts →

Partial evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidencePassau, GermanyHQ checked Sep 28, 2026201-50035 contacts →

Indirect evidence

“CommuniGate ist ein Premiumdienstleister für die gesamte Bandbreite der schriftlichen und telefonischen, vertriebs- und serviceorientierten Kundenkommunikation.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceBerlin, GermanyHQ checked Sep 28, 202651-20028 contacts →

Partial evidence

“Die voxpark GmbH ist ein etabliertes und wachsendes Kundenservice-Center, das sich erfolgreich in den Bereichen Telemarketing und ganzheitliches Kundenmanagement positioniert hat.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceAugsburg, GermanyHQ checked Sep 28, 2026201-50024 contacts →

Indirect evidence

“Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.”

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceBerlin, GermanyHQ checked Sep 28, 202611-5023 contacts →

Partial evidence

“Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceFlensburg, GermanyHQ checked Sep 28, 2026201-50021 contacts →

Indirect evidence

“Callcenter-Services, Telesales, Kundenservice”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceStuttgart, GermanyHQ checked Sep 28, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceLübeck, GermanyHQ checked Sep 28, 20261-1013 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceBerlin, GermanyHQ checked Sep 28, 202651-20012 contacts →

Indirect evidence

“Seit mehr als 20 Jahren übernehmen wir rund um die Uhr – an 365 Tagen im Jahr – Geschäftsprozesse im Kundenservice, technischen Support, in der Fernwartung sowie in der Notdienst-…”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceMainz, GermanyHQ checked Sep 28, 2026201-50011 contacts →

Indirect evidence

“Die Communikom Gruppe ist der richtige Ansprechpartner im Bereich Telekommunikation.”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceHeilbronn, GermanyHQ checked Sep 28, 2026201-5009 contacts →

Strong evidence

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceEttlingen, GermanyHQ checked Sep 28, 202611-509 contacts →

Strong evidence

“Termitel – Ihr Partner für exzellentes Telemarketing & Customer Care Sie suchen einen starken Partner für Ihre Call Center- und Customer Care-Aktivitäten?”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceDortmund, GermanyHQ checked Sep 28, 202651-2009 contacts →

Indirect evidence

“Seit über 20 Jahren sind wir Ihr Partner für Call- und ServiceCenter Dienstleistungen!”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceNürnberg, GermanyHQ checked Sep 28, 202651-2008 contacts →

Indirect evidence

“In den letzten 40 Jahren hat sich die intertel dialog-service-gmbh auf die Bereiche Vertrieb und Kundenservice spezialisiert.”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceMünchen, GermanyHQ checked Sep 28, 202611-508 contacts →

Strong evidence

“As a network operator and service provider, MULTICONNECT improves the call journey with contact center software (iMos), telephone systems (3CX) and call numbers.”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceHof, GermanyHQ checked Sep 28, 202611-507 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 126 customer contact center operators based in Germany

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Customer contact center operators based in Germany at a glance

As of Sep 28, 2026
14.6%Verified-email coverage
18.8Average contacts per company
11-50Median size (employees)
9.5%Largest-city concentration · Berlin
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
48
11-50
23
51-200
23
201-500
13
501-1,000
8
1,001-5,000
5
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 126 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer contact center operators, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer contact center operators”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer contact center operators), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer contact center operators, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 346 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer contact center operators, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer contact center operators are there based in Germany?

RevenueBase identified 126 customer contact center operators headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sellbytel Group, headquartered in Nuremberg, tops this list with the largest team on record.

Which city has the most customer contact center operators?

Berlin leads with 12 headquartered companies, followed by Hamburg (6) and Dusseldorf (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 346 verified decision-maker contacts tracked across these 126 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.