Company lists · Data refreshed September 2026

Top 25 Customer advocacy firms based in Australia

RevenueBase identified 54 customer advocacy firms headquartered in Australia as of September 2026 and tracks 2,331 professional contacts across them, including 561 with verified work emails. Melbourne is the largest hub.

This list covers customer advocacy firms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
54Companies
2,331Contacts tracked
561Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer advocacy firms based in Australia

Ranked by team size
Top 25 of 54 customer advocacy firms based in Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer advocacy firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWest Perth, AustraliaHQ checked Sep 19, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceMillers Point, AustraliaHQ checked Sep 19, 2026201-50097 contacts →

Partial evidence

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5046 contacts →

Partial evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceCremorne, AustraliaHQ checked Sep 19, 202651-20044 contacts →

Partial evidence

Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceMelbourne, AustraliaHQ checked Sep 19, 202611-5017 contacts →

Strong evidence

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceBrisbane, AustraliaHQ checked Sep 19, 202611-5017 contacts →

Partial evidence

“We provide advocacy services to people going through an insurance claim to help address the imbalance of power between an insurer and consumer, remove the burden that comes with…”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceSydney, AustraliaHQ checked Sep 19, 202611-508 contacts →

Indirect evidence

“When Opinion Matters.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceThornleigh, AustraliaHQ checked Sep 19, 202611-508 contacts →

Partial evidence

Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 202651-2005 contacts →

Partial evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceSydney, AustraliaHQ checked Sep 19, 202611-505 contacts →

Partial evidence

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-104 contacts →

Partial evidence

“At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceSydney, AustraliaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“You've got customer feedback data.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceManly, AustraliaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“At Carter², our world is built around one thing - your customer.”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceGold Coast, AustraliaHQ checked Sep 19, 20261-103 contacts →

Partial evidence

“Specialising in designing and implementing leading edge customer experience programs using over 20 years of specialised experience, we illuminate key opportunities to leverage.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceKew, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“There is no substitute for experience Rob is one of the most experienced Advocates in Melbourne.”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceAdelaide, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“Point Heard helps build stronger, sustainable customer and stakeholder relationships.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceBrisbane, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“We make businesses & organisations better by putting the customer at the heart of everything they do.”

Source: RevenueBase Database · checked Sep 19, 2026
19Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

“At AchieveAble, we deliver real, actionable outcomes to support your growth, retention and cost reduction, all with a customer lens, enabling your business success.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“We help you make sure your customers receive 'what they expect' with every interaction and encounter they have with your business, whether from your own staff or your outsourced…”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceAdelaide, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“In today's ever-changing market, understanding and addressing Customers' needs and wants is not just important, it's essential for a business's survival and success.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“FoxCX is a Customer Experience consultancy led by Laurence Fox.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Freeform is a customer experience research and strategy firm.”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceMelbourne, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“CX Loop helps businesses understand the importance of closing the loop on Customer Experience by designing services connecting customer, processes, and technology.”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceSydney, AustraliaHQ checked Sep 19, 20261-101 contacts →

Partial evidence

“Every snowflake is different, so is every customer you have.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 54 customer advocacy firms based in Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 561 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer advocacy firms based in Australia at a glance

As of Sep 19, 2026
24.1%Verified-email coverage
43.2Average contacts per company
1-10Median size (employees)
27.8%Largest-city concentration · Melbourne
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
36
11-50
11
51-200
4
201-500
1
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 54 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer advocacy firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “customer advocacy firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer advocacy firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer advocacy firms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 561 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer advocacy firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer advocacy firms are there based in Australia?

RevenueBase identified 54 customer advocacy firms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

TSA Group - Australia, headquartered in West Perth, tops this list with the largest team on record.

Which city has the most customer advocacy firms?

Melbourne leads with 15 headquartered companies, followed by Sydney (15) and Brisbane (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 561 verified decision-maker contacts tracked across these 54 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 54 customer advocacy firms based in Australia. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.