Company lists · Data refreshed September 2026

Top 25 Conversational support software companies based in Italy

RevenueBase identified 122 conversational support software companies headquartered in Italy as of September 2026 and tracks 800 professional contacts across them, including 280 with verified work emails. Milan is the largest hub.

This list covers conversational support software companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
122Companies
800Contacts tracked
280Verified emails
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The 25 largest conversational support software companies based in Italy

Ranked by team size
Top 25 of 122 conversational support software companies based in Italy, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to conversational support software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceRoma, ItalyHQ checked Sep 14, 202651-20084 contacts →

Indirect evidence

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceMilan, ItalyHQ checked Sep 14, 202611-5052 contacts →

Partial evidence

“Italy's leading platform for conversational AI-based virtual assistants.”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceSiena, ItalyHQ checked Sep 14, 202611-5048 contacts →

Indirect evidence

“QuestIT: a company of Vection Technologies.”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceTurin, ItalyHQ checked Sep 14, 202651-20029 contacts →

Indirect evidence

“Intelligent customer engagement powered by AI”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceTurin, ItalyHQ checked Sep 14, 202611-5027 contacts →

Indirect evidence

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceReggio Emilia, ItalyHQ checked Sep 14, 202611-5018 contacts →

Indirect evidence

“Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceRoma, ItalyHQ checked Sep 14, 202651-20017 contacts →

Partial evidence

“Interactive Media designs and builds Customer Service Solutions, based on Virtual Conversational Assistants.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceTorino, ItalyHQ checked Sep 14, 20261-1016 contacts →

Indirect evidence

“Sono i dettagli che fanno la differenza e i nostri Chatbot lo sanno bene: migliore User Experience, risposte rapide, utilizzo su diversi canali, meno tempi di attesa… il tutto…”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceLatina, ItalyHQ checked Sep 14, 202611-5016 contacts →

Indirect evidence

“Keplero AI develops AI virtual assistants designed for seamless deployment across all customer service touchpoints, enabling companies to automate their interactions efficiently.”

Source: RevenueBase Database · checked Sep 14, 2026
10Indirect evidenceResana, ItalyHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Today consumers can benefit from information and services available 24 hours a day, 7 days a week.”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceAltedo, ItalyHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Memori è un'azienda italiana, nata nel 2017 a Bologna, specializzata in intelligenza artificiale conversazionale e agentica.”

Source: RevenueBase Database · checked Sep 14, 2026
12Partial evidenceMilano, ItalyHQ checked Sep 14, 202611-5014 contacts →

Partial evidence

“TextYess is the AI Conversational platform for eCommerce brands.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidenceGalatina, ItalyHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Tiledesk empowers businesses to create and orchestrate AI agents that automate customer service, internal operations, and business workflows.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidenceBologna, ItalyHQ checked Sep 14, 202611-5014 contacts →

Partial evidence

“We develop multichannel, multilingual conversational agents and voice-first UX to automate business processes and improve the Customer Experience.”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceParma, ItalyHQ checked Sep 14, 20261-1011 contacts →

Indirect evidence

“Bot agency”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceMilano, ItalyHQ checked Sep 14, 202611-5010 contacts →

Indirect evidence

“Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceMilano, ItalyHQ checked Sep 14, 202611-5010 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
18Partial evidenceReggio Nell'emilia, ItalyHQ checked Sep 14, 202611-509 contacts →

Partial evidence

“Athics is the cognitive science company, specialized in Conversational AI solutions and Emotion AI, which operates on the market to "make innovation accessible to everyone, in…”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceBressanone, ItalyHQ checked Sep 14, 202611-509 contacts →

Partial evidence

“Kosmo provides an AI Agent for hotels, trained as a salesperson to convert guest conversations into direct bookings.”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceRiccione, ItalyHQ checked Sep 14, 202611-509 contacts →

Indirect evidence

“Con oltre sistemi installati in Italia, I-Tel Srl offre piattaforme tecnologiche per la comunicazione multicanale in grado di automatizzare e ottimizzare i flussi informativi e…”

Source: RevenueBase Database · checked Sep 14, 2026
21Partial evidenceMilan, ItalyHQ checked Sep 14, 202611-509 contacts →

Partial evidence

Conversational Design è specializzata nello sviluppo di Chatbot e automazioni con Intelligenza Artificiale, specialmente integrate con WhatsApp.”

Source: RevenueBase Database · checked Sep 14, 2026
22Strong evidenceRimini, ItalyHQ checked Sep 14, 20261-109 contacts →

Strong evidence

“Enterprise AI & Conversational Intelligence per aziende e organizzazioni regolamentate Officina Tecnologica è una software house specializzata in architetture di Intelligenza…”

Source: RevenueBase Database · checked Sep 14, 2026
23Partial evidencePadova, ItalyHQ checked Sep 14, 202611-507 contacts →

Partial evidence

“DonQ è una software factory specializzata in soluzioni AI e in soluzioni digitali custom (applicazioni, piattaforme web, e-commerce, sistemi enterprise e chatbot).”

Source: RevenueBase Database · checked Sep 14, 2026
24Partial evidenceGenoa, ItalyHQ checked Sep 14, 20261-106 contacts →

Partial evidence

“Firedesktop develops software solutions to apply Artificial Intelligence to business processes.”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceGenova, ItalyHQ checked Sep 14, 202611-504 contacts →

Indirect evidence

“App2Check is an original and all-in-one "Voice of the Customer" suite composed by: • CX Analytics: Deep Customer Experience Analytics from multiple public and private sources •…”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 122 conversational support software companies based in Italy

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Conversational support software companies based in Italy at a glance

As of Sep 14, 2026
35.0%Verified-email coverage
6.6Average contacts per company
1-10Median size (employees)
10.7%Largest-city concentration · Milan
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
85
11-50
31
51-200
5
201-500
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 122 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational support software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “conversational support software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational support software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among conversational support software companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 280 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational support software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational support software companies are there based in Italy?

RevenueBase identified 122 conversational support software companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Increso, headquartered in Roma, tops this list with the largest team on record.

Which city has the most conversational support software companies?

Milan leads with 13 headquartered companies, followed by Milano (11) and Roma (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 280 verified decision-maker contacts tracked across these 122 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.