Company lists · Data refreshed September 2026

Top 25 Conversational commerce platform companies based in the United States

Name: Conversational commerce platform companies based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 927 companies tracked

RevenueBase identified 927 conversational commerce platform companies headquartered in the United States as of September 2026 and tracks 35,192 professional contacts across them, including 11,581 with verified work emails. San Francisco is the largest hub.

This list covers conversational commerce platform companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

927Companies

35,192Contacts tracked

11,581Verified emails

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The 25 largest conversational commerce platform companies based in the United States

Ranked by team size

Top 25 of 927 conversational commerce platform companies based in the United States, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to conversational commerce platform companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Partial evidence	Campbell, CA, United StatesHQ checked Sep 14, 2026	10001+	8,461 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 14, 2026
2	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 14, 2026
3	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 14, 2026
4	Intercom	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,444 contacts →
	Indirect evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 14, 2026
5	Talkdesk	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,316 contacts →
	Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 14, 2026
6	Liveperson	Partial evidence	New York, NY, United StatesHQ checked Sep 14, 2026	501-1,000	1,248 contacts →
	Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 14, 2026
7	Gupshup	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	1,001-5,000	1,050 contacts →
	Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 14, 2026
8	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 14, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 14, 2026
9	ROKT	Indirect evidence	New York, United StatesHQ checked Sep 14, 2026	501-1,000	762 contacts →
	Indirect evidence “Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.” Source: RevenueBase Database · checked Sep 14, 2026
10	Soundhound AI	Partial evidence	Santa Clara, CA, United StatesHQ checked Sep 14, 2026	501-1,000	669 contacts →
	Partial evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 14, 2026
11	On24	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	501-1,000	622 contacts →
	Indirect evidence “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Source: RevenueBase Database · checked Sep 14, 2026
12	Symphony	Partial evidence	New York, NY, United StatesHQ checked Sep 14, 2026	201-500	490 contacts →
	Partial evidence “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Source: RevenueBase Database · checked Sep 14, 2026
13	Gorgias	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	201-500	475 contacts →
	Strong evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 14, 2026
14	Saas Labs	Indirect evidence	Palo Alto, CA, United StatesHQ checked Sep 14, 2026	201-500	448 contacts →
	Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 14, 2026
15	observe.ai	Partial evidence	Redwood City, CA, United StatesHQ checked Sep 14, 2026	201-500	373 contacts →
	Partial evidence “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Source: RevenueBase Database · checked Sep 14, 2026
16	ASAPP	Indirect evidence	New York, NY, United StatesHQ checked Sep 14, 2026	201-500	310 contacts →
	Indirect evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 14, 2026
17	Sendbird	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 14, 2026	201-500	297 contacts →
	Indirect evidence “Sendbird is the AI customer experience company.” Source: RevenueBase Database · checked Sep 14, 2026
18	Decagon	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 14, 2026	501-1,000	294 contacts →
	Strong evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 14, 2026
19	Sms-Magic	Strong evidence	Henderson, NV, United StatesHQ checked Sep 14, 2026	51-200	293 contacts →
	Strong evidence “Conversive is the world’s first Intelligent & Empathetic Conversations AI Platform, redefining how businesses engage customers in life-changing decisions with trust, care, and…” Source: RevenueBase Database · checked Sep 14, 2026
20	Intelepeer	Indirect evidence	Dania Beach, FL, United StatesHQ checked Sep 14, 2026	201-500	278 contacts →
	Indirect evidence “IntelePeer's Agentic AI business is now Aqurio.” Source: RevenueBase Database · checked Sep 14, 2026
21	Clickatell	Partial evidence	Downtown Redwood City, CA, United StatesHQ checked Sep 14, 2026	201-500	267 contacts →
	Partial evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 14, 2026
22	Kustomer	Partial evidence	New York, NY, United StatesHQ checked Sep 14, 2026	201-500	259 contacts →
	Partial evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 14, 2026
23	PLIVO	Indirect evidence	Austin, TX, United StatesHQ checked Sep 14, 2026	201-500	247 contacts →
	Indirect evidence “AI agents to engage and delight your customers across Phone calls, Chat, WhatsApp, SMS, Email and Slack.” Source: RevenueBase Database · checked Sep 14, 2026
24	Netomi	Partial evidence	San Mateo, CA, United StatesHQ checked Sep 14, 2026	201-500	241 contacts →
	Partial evidence “Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Source: RevenueBase Database · checked Sep 14, 2026
25	Movius	Indirect evidence	Alpharetta, GA, United StatesHQ checked Sep 14, 2026	51-200	237 contacts →
	Indirect evidence “We solve a critical gap businesses face with employee to client communication, over voice and messaging.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: conversational commerce platform companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names conversational commerce platform companies.
Partial evidence: Its own public description names part of conversational commerce platform companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name conversational commerce platform companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 927 conversational commerce platform companies based in the United States

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Conversational commerce platform companies based in the United States at a glance

As of Sep 14, 2026

32.9%Verified-email coverage

38.0Average contacts per company

1-10Median size (employees)

9.2%Largest-city concentration · San Francisco

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

472

11-50

303

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 927 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational commerce platform companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “conversational commerce platform companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational commerce platform companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among conversational commerce platform companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 11,581 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Conversational commerce platform companies by metro

Conversational commerce platform companies in San Francisco85
Conversational commerce platform companies in New York79
Conversational commerce platform companies in Miami33
Conversational commerce platform companies in Austin26
Conversational commerce platform companies in Los Angeles26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational commerce platform companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational commerce platform companies are there based in the United States?

RevenueBase identified 927 conversational commerce platform companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which city has the most conversational commerce platform companies?

San Francisco leads with 85 headquartered companies, followed by New York (79) and Miami (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 11,581 verified decision-maker contacts tracked across these 927 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.