Company lists · Data refreshed September 2026

Top 25 Conversational analytics platforms based in the United States

RevenueBase identified 512 conversational analytics platforms headquartered in the United States as of September 2026 and tracks 25,811 professional contacts across them, including 8,899 with verified work emails. San Francisco is the largest hub.

This list covers conversational analytics platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
512Companies
25,811Contacts tracked
8,899Verified emails
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The 25 largest conversational analytics platforms based in the United States

Ranked by team size
Top 25 of 512 conversational analytics platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to conversational analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceCampbell, CA, United StatesHQ checked Sep 27, 202610001+8,461 contacts →

Partial evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceMclean, VA, United StatesHQ checked Sep 27, 20261,001-5,0002,006 contacts →

Partial evidence

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceScottsdale, AZ, United StatesHQ checked Sep 27, 20261,001-5,0001,638 contacts →

Partial evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,0001,248 contacts →

Partial evidence

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,050 contacts →

Strong evidence

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Source: RevenueBase Database · checked Sep 27, 2026
6Strong evidenceNew York, NY, United StatesHQ checked Sep 27, 2026501-1,000804 contacts →

Strong evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 27, 2026501-1,000669 contacts →

Partial evidence

“SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceSalt Lake City, UT, United StatesHQ checked Sep 27, 20261,001-5,000513 contacts →

Partial evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026201-500475 contacts →

Strong evidence

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceWaltham, MA, United StatesHQ checked Sep 27, 2026201-500320 contacts →

Partial evidence

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026501-1,000294 contacts →

Strong evidence

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceDania Beach, FL, United StatesHQ checked Sep 27, 2026201-500278 contacts →

Indirect evidence

“IntelePeer's Agentic AI business is now Aqurio.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidencePalo Alto, CA, United StatesHQ checked Sep 27, 202651-200259 contacts →

Partial evidence

“Sanas is the world's first and most trusted real-time Speech AI platform.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceMountain View, CA, United StatesHQ checked Sep 27, 202651-200249 contacts →

Partial evidence

“Otter.ai is the Conversational Knowledge Engine built for the modern enterprise, giving AI agents the organizational context to act on by connecting thousands of conversations…”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 202651-200234 contacts →

Indirect evidence

“Gnani AI is the frontier Voice AI company the world runs on.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceMiami, FL, United StatesHQ checked Sep 27, 202651-200206 contacts →

Strong evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceSeattle, WA, United StatesHQ checked Sep 27, 2026201-500194 contacts →

Strong evidence

“Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational…”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceMountain View, CA, United StatesHQ checked Sep 27, 202651-200186 contacts →

Partial evidence

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceBoston, MA, United StatesHQ checked Sep 27, 2026501-1,000163 contacts →

Partial evidence

“Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 27, 202651-200150 contacts →

Indirect evidence

“Authenticx was founded to be a solution for healthcare to listen at scale.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceSt. Louis, TX, United StatesHQ checked Sep 27, 202651-200128 contacts →

Indirect evidence

“Brado helps brands engage with people during critical moments in their lives.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceAtlanta, GA, United StatesHQ checked Sep 27, 20265,001-10,000120 contacts →

Partial evidence

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceLexington, MA, United StatesHQ checked Sep 27, 202651-200120 contacts →

Partial evidence

“DaveAI is a Conversational Experience Cloud that blends intelligent microbots, lifelike avatars, and immersive visualizations to craft personalized, high-impact customer journeys…”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceClaymont, DE, United StatesHQ checked Sep 27, 202651-200108 contacts →

Indirect evidence

“Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents.”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceColumbus, OH, United StatesHQ checked Sep 27, 202651-200100 contacts →

Indirect evidence

“We build AI-driven software for the future of consumer engagement.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 512 conversational analytics platforms based in the United States

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Conversational analytics platforms based in the United States at a glance

As of Sep 27, 2026
34.5%Verified-email coverage
50.4Average contacts per company
11-50Median size (employees)
11.7%Largest-city concentration · San Francisco
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
249
11-50
173
51-200
62
201-500
14
501-1,000
8
1,001-5,000
4
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 512 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among conversational analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “conversational analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names conversational analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among conversational analytics platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 8,899 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names conversational analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many conversational analytics platforms are there based in the United States?

RevenueBase identified 512 conversational analytics platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in Campbell, tops this list with the largest team on record.

Which city has the most conversational analytics platforms?

San Francisco leads with 60 headquartered companies, followed by New York (52) and Los Angeles (19).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 8,899 verified decision-maker contacts tracked across these 512 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.