Company lists · Data refreshed September 2026
Top 25 Contract call centers based in Brazil
RevenueBase identified 291 contract call centers headquartered in Brazil as of September 2026 and tracks 74,196 professional contacts across them, including 5,085 with verified work emails. Sao Paulo is the largest hub.
This list covers contract call centers headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contract call centers based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 20,095 contacts → | ||||
Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,126 contacts → | ||||
Strong evidence “Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 3,914 contacts → | ||||
Partial evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 3,785 contacts → | ||||
Partial evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 3,333 contacts → | ||||
Partial evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 2,951 contacts → | ||||
Indirect evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 2,859 contacts → | ||||
Partial evidence “Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 2,531 contacts → | ||||
Strong evidence “O Grupo Provider é uma companhia de excelência que atua no Brasil e no Exterior, desenvolvendo soluções inovadoras em produtos e serviços de gestão e operação de Call Center…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 2,176 contacts → | ||||
Indirect evidence “Somos a Tahto, uma empresa referência em soluções de CX e BPO.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 1,312 contacts → | ||||
Partial evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 1,234 contacts → | ||||
Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 1,189 contacts → | ||||
Partial evidence “Com 26anos de história e inovação, a Alert Brasil é uma empresa líder em serviços de Contact Center e BPO, com mais de mil colaboradores em nossas unidades de Campinas/SP e Porto…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1,173 contacts → | ||||
Indirect evidence “Em 19 anos de mercado, a Logos tem ampla experiência nas áreas de Atendimento Presencial e Teleatendimento.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 1,058 contacts → | ||||
Indirect evidence “Em breve uma nova página da BTCC Conexão Cliente.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 978 contacts → | ||||
Indirect evidence “A Speedmais foi criada com objetivo de oferecer ao mercado, serviços com a mais alta qualidade.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 926 contacts → | ||||
Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 701 contacts → | ||||
Partial evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 529 contacts → | ||||
Partial evidence “A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 518 contacts → | ||||
Indirect evidence “A DDS é uma empresa de tecnologia especializada na integração de sistemas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 474 contacts → | ||||
Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 359 contacts → | ||||
Indirect evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 359 contacts → | ||||
Indirect evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 308 contacts → | ||||
Indirect evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 305 contacts → | ||||
Partial evidence “Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 283 contacts → | ||||
Strong evidence “Call / Contact Center Comunicações Unificadas & Colaboração Infraestrutura em TIC Painel Indicador de Performance - informações em tempo real 24x7 para sua gestão Call /Call /…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contract call centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contract call centers.
- Partial evidence
- Its own public description names part of contract call centers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contract call centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 291 contract call centers based in Brazil
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Contract call centers based in Brazil at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 291 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contract call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “contract call centers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contract call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contract call centers, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 5,085 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contract call centers by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contract call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contract call centers are there based in Brazil?
RevenueBase identified 291 contract call centers headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.
Which city has the most contract call centers?
Sao Paulo leads with 96 headquartered companies, followed by Curitiba (12) and Porto Alegre (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,085 verified decision-maker contacts tracked across these 291 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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