Company lists · Data refreshed September 2026

Top 25 Contact center transformation consultants based in the United Kingdom

RevenueBase identified 1,607 contact center transformation consultants headquartered in the United Kingdom as of September 2026 and tracks 20,696 professional contacts across them, including 6,379 with verified work emails. London is the largest hub.

This list covers contact center transformation consultants headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
1,607Companies
20,696Contacts tracked
6,379Verified emails
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The 25 largest contact center transformation consultants based in the United Kingdom

Ranked by team size
Top 25 of 1,607 contact center transformation consultants based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center transformation consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceAltrincham, United KingdomHQ checked Sep 27, 202610001+873 contacts →

Partial evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceLondon, United KingdomHQ checked Sep 27, 20265,001-10,000697 contacts →

Partial evidence

“Follow us now at WPP Enterprise Solutions, WPP’s global business transformation unit, designing, building and operating the growth systems that competitive businesses rely on.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceGlasgow, United KingdomHQ checked Sep 27, 20261,001-5,000595 contacts →

Indirect evidence

“Kura is a global CX outsourcer.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceLondon, United KingdomHQ checked Sep 27, 202651-200569 contacts →

Indirect evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceDatchet, United KingdomHQ checked Sep 27, 2026501-1,000534 contacts →

Indirect evidence

“Your world is changing at lightning speed; new business models, new technologies, new competitors, and new customers.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceKingston Upon Hull, United KingdomHQ checked Sep 27, 20261,001-5,000490 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceLondon, United KingdomHQ checked Sep 27, 20265,001-10,000368 contacts →

Indirect evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceLondon, United KingdomHQ checked Sep 27, 20265,001-10,000329 contacts →

Indirect evidence

“We are the global consulting division of Davies, accelerating business, technology and people performance across financial services including Retail Finance & Corporate Banking…”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceSheffield, United KingdomHQ checked Sep 27, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceSouthend-on-sea, United KingdomHQ checked Sep 27, 2026501-1,000318 contacts →

Indirect evidence

“Ventrica is a global leader in delivering emotive CX through BPO.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceBirkenhead, United KingdomHQ checked Sep 27, 20261,001-5,000312 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 27, 2026201-500302 contacts →

Indirect evidence

“Cartesian is a specialist consulting firm focused on the global telecommunications, media, and technology industries and is now part of Bounteous, an AI services firm helping…”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceKing's Cross, United KingdomHQ checked Sep 27, 2026201-500281 contacts →

Indirect evidence

“Most organisations commit to bold growth ambitions but aren’t set up to deliver them.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 27, 2026201-500245 contacts →

Partial evidence

“Percipere is a niche global consultancy, partnering companies in their evolution towards greater operational efficiency and profitability.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceGlasgow, United KingdomHQ checked Sep 27, 202651-200229 contacts →

Strong evidence

“A digital transformation consultancy that turns today's challengers into tomorrow's market leaders.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceBath, United KingdomHQ checked Sep 27, 202651-200221 contacts →

Indirect evidence

“Edit are future-focused data and technology experts.”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceLondon, United KingdomHQ checked Sep 27, 202651-200214 contacts →

Partial evidence

“Retail Reply helps clients accelerate their response to the opportunities of digital transformation in the retail and consumer sector.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceLondon, United KingdomHQ checked Sep 27, 2026201-500211 contacts →

Partial evidence

“We specialise in digital transformation, with deep expertise across Advisory, Delivery, Optimisation, Apps and AI.”

Source: RevenueBase Database · checked Sep 27, 2026
19Strong evidenceHull, United KingdomHQ checked Sep 27, 2026501-1,000205 contacts →

Strong evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 27, 2026201-500192 contacts →

Indirect evidence

“AbsoluteLabs is a Salesforce Summit Partner and partner of Microsoft Azure, Amazon Web Services, and Google Cloud Platform.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceTheale, United KingdomHQ checked Sep 27, 202651-200191 contacts →

Indirect evidence

“Clarify helps global Technology companies achieve sustained and significant commercial success.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceLondon, United KingdomHQ checked Sep 27, 2026201-500178 contacts →

Indirect evidence

“The future has never moved this fast.”

Source: RevenueBase Database · checked Sep 27, 2026
23Strong evidenceRichmond, United KingdomHQ checked Sep 27, 2026501-1,000162 contacts →

Strong evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceLiverpool Street, United KingdomHQ checked Sep 27, 2026201-500158 contacts →

Indirect evidence

“Contino joined the Cognizant family in 2019.”

Source: RevenueBase Database · checked Sep 27, 2026
25Strong evidenceLondon, United KingdomHQ checked Sep 27, 202651-200152 contacts →

Strong evidence

“Founded in 1990, The Berkeley Partnership is an independent management consultancy, specialising in business transformation.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 1,607 contact center transformation consultants based in the United Kingdom

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Contact center transformation consultants based in the United Kingdom at a glance

As of Sep 27, 2026
30.8%Verified-email coverage
12.9Average contacts per company
1-10Median size (employees)
40.4%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
1,099
11-50
331
51-200
114
201-500
30
501-1,000
10
1,001-5,000
11
5,001-10,000
6
10001+
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 1,607 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center transformation consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact center transformation consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center transformation consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center transformation consultants, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 6,379 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center transformation consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center transformation consultants are there based in the United Kingdom?

RevenueBase identified 1,607 contact center transformation consultants headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Convergys Intelligent Contact, headquartered in Altrincham, tops this list with the largest team on record.

Which city has the most contact center transformation consultants?

London leads with 649 headquartered companies, followed by Manchester (41) and Leeds (27).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,379 verified decision-maker contacts tracked across these 1,607 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.