Company lists · Data refreshed September 2026

Top 23 Contact center software developers based in Italy

RevenueBase identified 79 contact center software developers headquartered in Italy as of September 2026 and tracks 4,422 professional contacts across them, including 954 with verified work emails. Milano is the largest hub.

This list covers contact center software developers headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
79Companies
4,422Contacts tracked
954Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 23 largest contact center software developers based in Italy

Ranked by team size
Top 23 of 79 contact center software developers based in Italy, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center software developers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMilano, ItalyHQ checked Sep 27, 202610001+2,810 contacts →

Indirect evidence

“is a tech company specialized in providing, and for & customer care.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceAvezzano, ItalyHQ checked Sep 27, 2026501-1,000128 contacts →

Partial evidence

“Tecnocall Srl, forte della sua esperienza quindicennale nel settore dei Call Center è ormai di fatto un'azienda leader nel settore.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceMassarosa, ItalyHQ checked Sep 27, 202651-200115 contacts →

Indirect evidence

“Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceRoma, ItalyHQ checked Sep 27, 202651-20084 contacts →

Indirect evidence

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceRome, ItalyHQ checked Sep 27, 202651-20065 contacts →

Indirect evidence

“Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.”

Source: RevenueBase Database · checked Sep 27, 2026
6Strong evidenceRoma, ItalyHQ checked Sep 27, 202651-20055 contacts →

Strong evidence

“contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidenceSan Bonifacio, ItalyHQ checked Sep 27, 202611-5037 contacts →

Partial evidence

“TELENIA SOFTWARE - Customer Interaction Systems Telenia Software is a Software House founded in 1994 that develops Customer Interaction Systems to improve communication between…”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceTurin, ItalyHQ checked Sep 27, 202611-5027 contacts →

Partial evidence

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceReggio Emilia, ItalyHQ checked Sep 27, 202611-5018 contacts →

Strong evidence

“Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceGenova, ItalyHQ checked Sep 27, 20261-1015 contacts →

Indirect evidence

“Dotvocal© was founded in March 2004 to propose the main vocal technologies offered by the major players internationally on the national market.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceGenova, ItalyHQ checked Sep 27, 202651-20014 contacts →

Indirect evidence

“Base Digitale Platform, è la Business Unit del gruppo Base Digitale dedicata allo sviluppo di soluzioni di digital platform per supportare il percorso di trasformazione digitale…”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceParete, ItalyHQ checked Sep 27, 202611-5013 contacts →

Indirect evidence

“We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceRome, ItalyHQ checked Sep 27, 202611-5011 contacts →

Strong evidence

“Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceCesena, ItalyHQ checked Sep 27, 202611-5010 contacts →

Strong evidence

“La nuova piattaforma Contact Center Smart Lab multicanale ottimizza l'operatività di call center inbound e outbound e il lavoro degli operatori in Smartworking.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceMilano, ItalyHQ checked Sep 27, 202611-5010 contacts →

Strong evidence

“Welcome to Softphone, a leading contact center solutions developer and system integrator specializing in the Genesys ecosystem.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceMilano, ItalyHQ checked Sep 27, 202611-5010 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceCatania, ItalyHQ checked Sep 27, 20261-108 contacts →

Partial evidence

“Crm4 trasforma il modo in cui call center e aziende che svolgono attività di vendita telefonica gestiscono le chiamate.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceCasalnuovo Di Napoli, ItalyHQ checked Sep 27, 20261-106 contacts →

Indirect evidence

“I nostri progetti per i vostri successi”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidencePontedera, ItalyHQ checked Sep 27, 20261-104 contacts →

Partial evidence

“Cascinanet tecnologia impavida Cascinanet è una software house con sede in Toscana.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceMonza, ItalyHQ checked Sep 27, 202611-503 contacts →

Strong evidence

“Software House specializzata in Sistemi di Automazione e Controllo Accessi, CTI, Contact Center evoluti, realizzazione Soluzioni Custom e Consulenza IT.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceAlbaredo Per San Marco, ItalyHQ checked Sep 27, 20261-103 contacts →

Indirect evidence

“Attiva da 14 anni, l'azienda AlpsWord offre ai suoi clienti una vasta gamma di servizi inbound e outbound in outsourcing- customer care per le aziende di multiutilities -…”

Source: RevenueBase Database · checked Sep 27, 2026
22Strong evidenceBorgo Valsugana, ItalyHQ checked Sep 27, 202611-503 contacts →

Strong evidence

“Necsy è un’azienda specializzata nella realizzazione di soluzioni di Contact Center e nello sviluppo di progetti software, che da più di trent’anni è presente nel mercato…”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceVenezia, ItalyHQ checked Sep 27, 20261-101 contacts →

Partial evidence

“Siamo una società di ingegneria specializzata in soluzioni di comunicazione e di gestione contatti multicanale in outsourcing.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 23 of 79 contact center software developers based in Italy

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 954 reachable decision-makers.

Free signup · no credit card

View the full list →

Contact center software developers based in Italy at a glance

As of Sep 27, 2026
21.6%Verified-email coverage
56.0Average contacts per company
11-50Median size (employees)
10.1%Largest-city concentration · Milano
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
17
11-50
32
51-200
21
201-500
4
501-1,000
2
1,001-5,000
1
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 79 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center software developers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “contact center software developers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center software developers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center software developers, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 954 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center software developers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center software developers are there based in Italy?

RevenueBase identified 79 contact center software developers headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Covisian, headquartered in Milano, tops this list with the largest team on record.

Which city has the most contact center software developers?

Milano leads with 8 headquartered companies, followed by Milano Mi (3) and Napoli (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 954 verified decision-maker contacts tracked across these 79 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

Ready to reach these companies? Verified emails and direct dials for all 79 contact center software developers based in Italy. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.