Company lists · Data refreshed September 2026

Top 25 Contact center software developers based in Germany

RevenueBase identified 85 contact center software developers headquartered in Germany as of September 2026 and tracks 2,340 professional contacts across them, including 859 with verified work emails. Berlin is the largest hub.

This list covers contact center software developers headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
85Companies
2,340Contacts tracked
859Verified emails
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The 25 largest contact center software developers based in Germany

Ranked by team size
Top 25 of 85 contact center software developers based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center software developers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWalldorf, GermanyHQ checked Sep 27, 202610001+697 contacts →

Indirect evidence

“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceOsnabrück, GermanyHQ checked Sep 27, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceHannover, GermanyHQ checked Sep 27, 2026201-500148 contacts →

Indirect evidence

“VIER rethinks customer dialogue and communication.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceNeu-Isenburg, GermanyHQ checked Sep 27, 2026201-50088 contacts →

Indirect evidence

“Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceBochum, GermanyHQ checked Sep 27, 20261,001-5,00075 contacts →

Strong evidence

“Enreach ist ein europaweit führender Anbieter von Unified-Communications- und Cloud-Contact-Center-Lösungen.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceMainz, GermanyHQ checked Sep 27, 202651-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceOldenburg (oldb.), GermanyHQ checked Sep 27, 2026201-50038 contacts →

Partial evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202651-20036 contacts →

Indirect evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceBerlin, GermanyHQ checked Sep 27, 202611-5035 contacts →

Strong evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceWattenscheid, GermanyHQ checked Sep 27, 2026201-50034 contacts →

Partial evidence

“Als Call Center Manufaktur im Ruhrpott verstehen wir die Bedürfnisse unserer Partner, ihrer Kunden und unserer Beschäftigten.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceKöln, GermanyHQ checked Sep 27, 202651-20031 contacts →

Indirect evidence

“Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceAhlen, GermanyHQ checked Sep 27, 202651-20029 contacts →

Indirect evidence

“Die SNcom GmbH ist ein herstellerunabhängiges Unternehmen für Customer Experience und Servicetechnologie mit Hauptsitz in Kaarst.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceBöblingen, GermanyHQ checked Sep 27, 202611-5027 contacts →

Strong evidence

“We offer comprehensive IT consulting and integration services in the areas of customer service, contact center and customer experience.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceHamburg, GermanyHQ checked Sep 27, 20261,001-5,00027 contacts →

Indirect evidence

“Seit 1994 entwickelt die getaline GmbH als Customer-Care-Dienstleister maßgeschneiderte Kundendialogkonzepte für ihre Auftraggeber.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5023 contacts →

Partial evidence

“Die Services von expertcloud beginnen dort, wo traditionelle Call Center an ihre Grenzen geraten: 100% Abdeckung eines volatilen Anrufvolumens durch einen kurzfristig skalierbaren…”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202611-5019 contacts →

Indirect evidence

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Source: RevenueBase Database · checked Sep 27, 2026
18Strong evidenceFrankfurt Am Main, GermanyHQ checked Sep 27, 202611-5017 contacts →

Strong evidence

“Wir unterstützen Unternehmen mit herausragenden Leistungen bei der Auswahl, Einführung und Optimierung ihrer Contact-Center-Technologien.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202611-5017 contacts →

Indirect evidence

“enneo entwickelt das AI-Native Operating System für Customer Operations.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceEssen, GermanyHQ checked Sep 27, 202611-5016 contacts →

Strong evidence

“Die RUF Beratung ist ein Beratungsunternehmen rund um Kundenservice und Contact Center.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceEschborn, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“Bolzhauser versteht sich als Beratungs- und Serviceunternehmen im Customer Care.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceStuttgart, GermanyHQ checked Sep 27, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceDresden, GermanyHQ checked Sep 27, 20261-1011 contacts →

Partial evidence

“Cloud IT Services GmbH, a German company founded in 2010, excells in the development of Outbound Call Center solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceHeilbronn, GermanyHQ checked Sep 27, 2026201-5009 contacts →

Strong evidence

“REACH XCEL GmbH operates contact centers based in Heilbronn and Prishtina.”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceKölln-reisiek, GermanyHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Was macht eigentlich CallOne?”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 85 contact center software developers based in Germany

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Contact center software developers based in Germany at a glance

As of Sep 27, 2026
36.7%Verified-email coverage
27.5Average contacts per company
11-50Median size (employees)
11.8%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
20
11-50
36
51-200
14
201-500
9
501-1,000
1
1,001-5,000
4
10001+
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 85 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center software developers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “contact center software developers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center software developers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center software developers, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 859 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center software developers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center software developers are there based in Germany?

RevenueBase identified 85 contact center software developers headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.

Which city has the most contact center software developers?

Berlin leads with 10 headquartered companies, followed by Hamburg (6) and Koln (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 859 verified decision-maker contacts tracked across these 85 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.