Company lists · Data refreshed September 2026

Top 25 Contact center performance management software companies based in the United States

RevenueBase identified 215 company matches for contact center performance management software companies associated with the United States as of September 2026 and tracks 4,944 professional contacts across them, including 1,274 with verified work emails. Atlanta is the largest hub.

This list covers company matches for contact center performance management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
215Companies
4,944Contacts tracked
1,274Verified emails
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The 25 largest contact center performance management software companies based in the United States

Ranked by team size
Top 25 of 215 company matches for contact center performance management software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchWinter Park, FL, United StatesHQ recorded Sep 27, 202651-200182 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchFort Myers, FL, United StatesHQ recorded Sep 27, 2026201-500161 contacts →

Exact match

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchLong Island, FL, United StatesHQ recorded Sep 27, 202651-200155 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026501-1,000132 contacts →

Exact match

“On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 20265,001-10,000120 contacts →

Exact match

“NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchBannockburn, IL, United StatesHQ recorded Sep 27, 202651-200117 contacts →

Exact match

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchRichardson, TX, United StatesHQ recorded Sep 27, 202651-20079 contacts →

Exact match

“When you invest in a workforce management solution from IEX you get more than just a great product.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchCoeur D'alene, ID, United StatesHQ recorded Sep 27, 202651-20078 contacts →

Exact match

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchSan Diego, CA, United StatesHQ recorded Sep 27, 202651-20070 contacts →

Exact match

“Kiran Analytics, a Verint Company, is a leader in accelerating banking transformation through the application of advanced analytics.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchDallas, TX, United StatesHQ recorded Sep 27, 202651-20066 contacts →

Exact match

“With over 21 years of proven industry experience and contact center domain expertise, OnviSource, Inc, pioneers “Un-Tooling AI” and delivers AI not as a tool but as a workforce…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchEdison, NJ, United StatesHQ recorded Sep 27, 202651-20065 contacts →

Exact match

“Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchMinneapolis, MN, United StatesHQ recorded Sep 27, 2026501-1,00061 contacts →

Exact match

“Calabrio is a trusted ally to leading brands.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 202651-20059 contacts →

Exact match

“With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchColumbia, SC, United StatesHQ recorded Sep 27, 202651-20058 contacts →

Exact match

“Swampfox Technologies is a modern software, solutions and services company focused on empowering amazing customer journeys for the enterprise Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchRochester, NY, United StatesHQ recorded Sep 27, 202611-5057 contacts →

Exact match

“Wilmac Technologies delivers AI-powered customer interaction and workforce optimization solutions that put people first.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchRoswell, GA, United StatesHQ recorded Sep 27, 202651-20054 contacts →

Exact match

“The Essential Everything.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchHouston, TX, United StatesHQ recorded Sep 27, 202651-20050 contacts →

Exact match

“Spectrum Corporation is a leader in Real-Time Visual Solutions for Contact Center environments.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchSouth Jordan, UT, United StatesHQ recorded Sep 27, 202651-20046 contacts →

Exact match

“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchAllen, TX, United StatesHQ recorded Sep 27, 202651-20046 contacts →

Exact match

“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchGrove City, OH, United StatesHQ recorded Sep 27, 202611-5041 contacts →

Exact match

“At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchRoy, UT, United StatesHQ recorded Sep 27, 202651-20038 contacts →

Exact match

“ClearView is a revolutionary workforce performance management system built by call centers for call centers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchLewisville, TX, United StatesHQ recorded Sep 27, 202611-5036 contacts →

Exact match

“Founded in 1997, McIntosh is a management consulting firm specializing in contact center strategy, sourcing, and operations as well as customer experience (CX) strategy and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchPlano, TX, United StatesHQ recorded Sep 27, 202651-20034 contacts →

Exact match

“Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchBuffalo, NY, United StatesHQ recorded Sep 27, 202611-5034 contacts →

Exact match

“Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 215 contact center performance management software companies based in the United States

See the full list, filter by size, metro and specialty, and access 1,274 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center performance management software companies based in the United States at a glance

As of Sep 27, 2026
25.8%Verified-email coverage
23.0Average contacts per company
11-50Median size (employees)
4.2%Largest-city concentration · Atlanta
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
65
11-50
80
51-200
47
201-500
9
501-1,000
9
1,001-5,000
4
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 215 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “contact center performance management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,274 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center performance management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center performance management software companies are there based in the United States?

RevenueBase identified 215 company matches for contact center performance management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Aspect Software tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center performance management software companies?

Atlanta leads with 9 company records, followed by Austin (4) and Denver (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,274 professional contacts with verified work emails tracked across these 215 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.