Company lists · Data refreshed September 2026

Top 25 Contact center outsourcing service providers based in the United Kingdom

RevenueBase identified 466 contact center outsourcing service providers headquartered in the United Kingdom as of September 2026 and tracks 34,251 professional contacts across them, including 6,597 with verified work emails. London is the largest hub.

This list covers contact center outsourcing service providers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
466Companies
34,251Contacts tracked
6,597Verified emails
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The 25 largest contact center outsourcing service providers based in the United Kingdom

Ranked by team size
Top 25 of 466 contact center outsourcing service providers based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to contact center outsourcing service providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 14, 202610001+20,824 contacts →

Indirect evidence

“Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceAltrincham, United KingdomHQ checked Sep 14, 202610001+873 contacts →

Partial evidence

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Source: RevenueBase Database · checked Sep 14, 2026
3Indirect evidenceMilton Keynes, United KingdomHQ checked Sep 14, 20261,001-5,000654 contacts →

Indirect evidence

“TSYS is the market leader for credit card processing in the United Kingdom, supporting a number of the key credit card issuers in the region.”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceGlasgow, United KingdomHQ checked Sep 14, 20261,001-5,000595 contacts →

Indirect evidence

“Kura is a global CX outsourcer.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidenceLondon, United KingdomHQ checked Sep 14, 202651-200569 contacts →

Partial evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceWrexham, United KingdomHQ checked Sep 14, 20261,001-5,000530 contacts →

Indirect evidence

“Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceKingston Upon Hull, United KingdomHQ checked Sep 14, 20261,001-5,000490 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceSheffield, United KingdomHQ checked Sep 14, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceSouthend-on-sea, United KingdomHQ checked Sep 14, 2026501-1,000318 contacts →

Indirect evidence

“Ventrica is a global leader in delivering emotive CX through BPO.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceBirkenhead, United KingdomHQ checked Sep 14, 20261,001-5,000312 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceBrighton, United KingdomHQ checked Sep 14, 2026201-500243 contacts →

Indirect evidence

“The Telemarketing Company is one of the UK's most trusted telemarketing agencies, delivering flexible, high-quality voice services, including pre and post sales research…”

Source: RevenueBase Database · checked Sep 14, 2026
12Strong evidenceHull, United KingdomHQ checked Sep 14, 2026501-1,000205 contacts →

Strong evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
13Strong evidenceRichmond, United KingdomHQ checked Sep 14, 2026501-1,000162 contacts →

Strong evidence

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidencePincents Lane, United KingdomHQ checked Sep 14, 202651-200142 contacts →

Partial evidence

“Exceptional Customer Contact.”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceNewcastle Upon Tyne, United KingdomHQ checked Sep 14, 2026201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceBristol, United KingdomHQ checked Sep 14, 20261,001-5,000132 contacts →

Strong evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceBristol, United KingdomHQ checked Sep 14, 202651-200131 contacts →

Indirect evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 14, 2026
18Strong evidenceDoxford International Business Park, United KingdomHQ checked Sep 14, 20261,001-5,000114 contacts →

Strong evidence

“EC Outsourcing is one of the UK's leading outsourced contact centres.”

Source: RevenueBase Database · checked Sep 14, 2026
19Strong evidenceStevenage, United KingdomHQ checked Sep 14, 2026201-500112 contacts →

Strong evidence

“Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years.”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceSwansea, United KingdomHQ checked Sep 14, 2026201-50099 contacts →

Indirect evidence

“Our business is your business.”

Source: RevenueBase Database · checked Sep 14, 2026
21Strong evidenceLondon, United KingdomHQ checked Sep 14, 2026201-50098 contacts →

Strong evidence

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Source: RevenueBase Database · checked Sep 14, 2026
22Partial evidenceLondon, United KingdomHQ checked Sep 14, 202651-20090 contacts →

Partial evidence

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Source: RevenueBase Database · checked Sep 14, 2026
23Indirect evidenceBury, United KingdomHQ checked Sep 14, 2026201-50083 contacts →

Indirect evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceBristol, United KingdomHQ checked Sep 14, 202651-20083 contacts →

Indirect evidence

“We are Subfero.”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceBradford, United KingdomHQ checked Sep 14, 2026501-1,00077 contacts →

Indirect evidence

“Loop was created in April from within the Kelda Group, to provide managed customer services to our sister company Yorkshire Water.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 466 contact center outsourcing service providers based in the United Kingdom

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Contact center outsourcing service providers based in the United Kingdom at a glance

As of Sep 14, 2026
19.3%Verified-email coverage
73.5Average contacts per company
11-50Median size (employees)
25.5%Largest-city concentration · London
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
139
11-50
155
51-200
92
201-500
41
501-1,000
16
1,001-5,000
16
5,001-10,000
2
10001+
3

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 466 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center outsourcing service providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact center outsourcing service providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center outsourcing service providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center outsourcing service providers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 6,597 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center outsourcing service providers by metro

  • Contact center outsourcing service providers in London119

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center outsourcing service providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center outsourcing service providers are there based in the United Kingdom?

RevenueBase identified 466 contact center outsourcing service providers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Capita, headquartered in London, tops this list with the largest team on record.

Which city has the most contact center outsourcing service providers?

London leads with 119 headquartered companies, followed by Manchester (22) and Glasgow (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,597 verified decision-maker contacts tracked across these 466 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.