Company lists · Data refreshed October 2026
Top 13 Contact center outsourcing service providers based in Mumbai, India
RevenueBase identified 71 contact center outsourcing service providers headquartered in Mumbai, India as of October 2026 and tracks 20,346 professional contacts across them, including 1,996 with verified work emails. Across India, Bangalore is the largest hub for this category (121 companies); Mumbai has 71.
This list covers contact center outsourcing service providers headquartered in Mumbai, India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed October 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 13 largest contact center outsourcing service providers based in Mumbai, India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 732 contacts → | ||||
Partial evidence “Altius is a leading provider of Information Technology and BPO (Business Process Outsourcing) Services.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 348 contacts → | ||||
Indirect evidence “CSInfocomm: Elevating Customer Experience, Redefining Solutions CSInfocomm is a dynamic Solution Provider renowned for elevating customer experience through innovative solutions.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 257 contacts → | ||||
Partial evidence “Pinnacle Global provides outsourcing/offshoring services to businesses all around the globe.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 193 contacts → | ||||
Partial evidence “Altruist BPO is a leading global integrated solutions provider in Business Process Outsourcing, Customer Experience Management and IT Services with presence across India, Africa…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 163 contacts → | ||||
Strong evidence “Excel Infoways Ltd is a Leading Customer Contact Centre providing Voice Based Services in the areas of Collections, Telemarketing and Customer Care.It offers a range of customer…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 65 contacts → | ||||
Partial evidence “For All Your Knowledge Outsourcing Needs” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 43 contacts → | ||||
Strong evidence “Mobile Telecommunications Limited is a public incorporated company, listed at Bombay Stock Exchange and National Stock Exchange and is an offshore outsourced contact center…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 41 contacts → | ||||
Partial evidence “VonUp BPO is a provider of business process outsourcing services focusing on the voice and non-voice based segments.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 22 contacts → | ||||
Indirect evidence “With our rich repertoire and a collective experience of 23 years in the field of backend support services and marketing & sales, Support direct India is a trusted Business Process…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 20 contacts → | ||||
Strong evidence “Callarity is a new-age contact center that delivers best-in-class productivity for our clients utilizing advanced technology, remote team, and industry expertise.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 13 contacts → | ||||
Indirect evidence “Kasyap iServe is an BPO based in Mumbai.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 10 contacts → | ||||
Partial evidence “The company is based in Mumbai, India, and offers business process outsourcing.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1 contacts → | ||||
Indirect evidence “Welcome to Duckman Technologies!” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center outsourcing service providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center outsourcing service providers.
- Partial evidence
- Its own public description names part of contact center outsourcing service providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center outsourcing service providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 13 of 71 contact center outsourcing service providers based in Mumbai, India
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Contact center outsourcing service providers based in Mumbai, India at a glance
As of Oct 1, 2026Companies by employee count
Email recency for this list is measured across the whole India list rather than for Mumbai, so it is reported there. Company counts and contact totals on this page are exact for Mumbai, over 71 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center outsourcing service providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Mumbai, India whose own description of what they do matches “contact center outsourcing service providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center outsourcing service providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center outsourcing service providers, and records with no verified work email. Companies headquartered outside Mumbai are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,996 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center outsourcing service providers by metro in India
- Contact center outsourcing service providers in Bangalore121
- Contact center outsourcing service providers in Noida102
- Contact center outsourcing service providers in Kolkata79
- Contact center outsourcing service providers in New Delhi74
- Contact center outsourcing service providers in Pune72
- Contact center outsourcing service providers in Gurgaon62
- Contact center outsourcing service providers in Chennai60
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center outsourcing service providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center outsourcing service providers are there based in Mumbai, India?
RevenueBase identified 71 contact center outsourcing service providers headquartered in Mumbai, India as of October 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Altius Customer Services PVT LTD, headquartered in Mumbai, tops this list with the largest team on record.
Which city in India has the most contact center outsourcing service providers?
Bangalore leads India with 121 headquartered companies, followed by Noida (102) and Kolkata (79). Mumbai has 71.
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,996 verified decision-maker contacts tracked across these 71 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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