Company lists · Data refreshed October 2026
Top 25 Contact center outsourcing service providers based in Germany
RevenueBase identified 216 contact center outsourcing service providers headquartered in Germany as of October 2026 and tracks 4,960 professional contacts across them, including 1,166 with verified work emails. Berlin is the largest hub.
This list covers contact center outsourcing service providers headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed October 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center outsourcing service providers based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 589 contacts → | ||||
Partial evidence “In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 359 contacts → | ||||
Partial evidence “The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 303 contacts → | ||||
Indirect evidence “gevekom - Your better place to work.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 294 contacts → | ||||
Indirect evidence “KIKXXL wurde von Andreas Kremer gegründet.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 257 contacts → | ||||
Strong evidence “DCS Communication Center, your "Global Partner" in costumer management business process outsourcing since 1995.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 237 contacts → | ||||
Partial evidence “AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 168 contacts → | ||||
Indirect evidence “Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 136 contacts → | ||||
Indirect evidence “Die Adecco Business Solutions GmbH ist eine 100%ige Tochter der Adecco Personaldienstleistungen GmbH und seit über 30 Jahren in Deutschland Ihr Full Service Partner für komplexe…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 120 contacts → | ||||
Partial evidence “Ströer X ist der größte deutsche Business Process Outsourcing (BPO)-Anbieter und Spezialist für Dialogmarketing, Customer Experience, Sales und digitale Transformation.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 116 contacts → | ||||
Indirect evidence “Die CMX Solutions GmbH ist Teil der CMX Group, einem inhabergeführten Unternehmen, das seit der Gründung im Jahr 2012 kontinuierlich zu einem führenden Anbieter von…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 112 contacts → | ||||
Indirect evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 97 contacts → | ||||
Indirect evidence “Since 1992 TAS AG has been providing all-round solutions for customer communications, making it one of Germany's oldest complex full-service operators in dialogue management.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 88 contacts → | ||||
Indirect evidence “Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 79 contacts → | ||||
Strong evidence “Mit etwa 2.500 Mitarbeiter:innen an 11 nationalen und 3 Nearshore-Standorten sind wir ein europaweit agierender Contact Center-Spezialist, vor allem in den Bereichen…” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 76 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 73 contacts → | ||||
Indirect evidence “ja-dialog – Wir sind dein Kundenservice.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 61 contacts → | ||||
Indirect evidence “Seit über 25 Jahren verantworten wir Kundensupport- und Serviceprozesse für Unternehmen mit hohen Ansprüchen an Customer Experience.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 56 contacts → | ||||
Indirect evidence “Gegründet um anders zu sein.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 45 contacts → | ||||
Strong evidence “dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 41 contacts → | ||||
Strong evidence “Wir sind ein spezialisierter und flexibler Contact Center-Dienstleister mit Consulting-Einheit.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 41 contacts → | ||||
Indirect evidence “regiocom Customer Care ist der größte inhabergeführte Service-Anbieter in Deutschland.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 38 contacts → | ||||
Indirect evidence “Bei Anruf: Telefonengel“ global office bietet telefonische Kommunikation in natürlicher Sprache als zusätzlichen Touchpoint für Wirtschaft und Verwaltung.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 38 contacts → | ||||
Partial evidence “Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 35 contacts → | ||||
Strong evidence “babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 35 contacts → | ||||
Indirect evidence “CommuniGate ist ein Premiumdienstleister für die gesamte Bandbreite der schriftlichen und telefonischen, vertriebs- und serviceorientierten Kundenkommunikation.” Source: RevenueBase Database · checked Oct 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center outsourcing service providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center outsourcing service providers.
- Partial evidence
- Its own public description names part of contact center outsourcing service providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center outsourcing service providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 216 contact center outsourcing service providers based in Germany
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Contact center outsourcing service providers based in Germany at a glance
As of Oct 1, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 216 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center outsourcing service providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “contact center outsourcing service providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center outsourcing service providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center outsourcing service providers, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,166 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center outsourcing service providers by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center outsourcing service providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center outsourcing service providers are there based in Germany?
RevenueBase identified 216 contact center outsourcing service providers headquartered in Germany as of October 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Yoummday, headquartered in Munich, tops this list with the largest team on record.
Which city has the most contact center outsourcing service providers?
Berlin leads with 26 headquartered companies, followed by Hamburg (10) and Munich (10).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,166 verified decision-maker contacts tracked across these 216 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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