Company lists · Data refreshed September 2026
Top 25 Contact center outsourcing service providers based in Brazil
RevenueBase identified 396 contact center outsourcing service providers headquartered in Brazil as of September 2026 and tracks 98,519 professional contacts across them, including 6,515 with verified work emails. Sao Paulo is the largest hub.
This list covers contact center outsourcing service providers headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center outsourcing service providers based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 20,095 contacts → | ||||
Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,193 contacts → | ||||
Partial evidence “Somos um ecossistema de soluções em outsourcing, especialistas em cobrança e atendimento.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 4,126 contacts → | ||||
Partial evidence “Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 3,914 contacts → | ||||
Strong evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 3,785 contacts → | ||||
Strong evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 3,333 contacts → | ||||
Strong evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 3,097 contacts → | ||||
Strong evidence “A Plansul é referência nacional em serviços terceirizados há mais de 40 anos, oferecendo soluções completas em Facilities e Contact Center para empresas públicas e privadas.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 3,027 contacts → | ||||
Indirect evidence “Entre as 7 principais empresas de Gestão do Relacionamento com Cliente (CRM) do Brasil, há 30 anos a Tel inova no desenvolvimento de soluções customizadas, de alto valor, com um…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 2,951 contacts → | ||||
Indirect evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 2,859 contacts → | ||||
Strong evidence “Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 2,552 contacts → | ||||
Indirect evidence “Com 19 anos de experiência em CX e BPO, somos consultivos e entregamos soluções personalizadas que conectam pessoas e tecnologia para impulsionar seus resultados.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 1,921 contacts → | ||||
Indirect evidence “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 1,895 contacts → | ||||
Indirect evidence “A Nova Rio é uma empresa líder em multiplicidade de serviços, porque oferece um mundo de opções em terceirização para a sua empresa.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 1,440 contacts → | ||||
Indirect evidence “Fundado em Dezembro de 2001, o Grupo MAP traz em seu DNA a arte de servir e o compromisso de manter seus clientes sempre satisfeitos.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 1,312 contacts → | ||||
Strong evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 1,234 contacts → | ||||
Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1,189 contacts → | ||||
Strong evidence “Com 26anos de história e inovação, a Alert Brasil é uma empresa líder em serviços de Contact Center e BPO, com mais de mil colaboradores em nossas unidades de Campinas/SP e Porto…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 1,173 contacts → | ||||
Indirect evidence “Em 19 anos de mercado, a Logos tem ampla experiência nas áreas de Atendimento Presencial e Teleatendimento.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 1,058 contacts → | ||||
Indirect evidence “Em breve uma nova página da BTCC Conexão Cliente.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 978 contacts → | ||||
Indirect evidence “A Speedmais foi criada com objetivo de oferecer ao mercado, serviços com a mais alta qualidade.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 21 | 926 contacts → | ||||
Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 22 | 911 contacts → | ||||
Indirect evidence “Somos a união da Liderança, e seus 34 anos de atendimento humanizado, com a Emdia, e sua expertise em inovação.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 23 | 834 contacts → | ||||
Indirect evidence “A Pluris é um BPO de Relacionamento que aproxima empresas e consumidores, trazendo o acolhimento e o foco em pessoas na sua essência.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 24 | 701 contacts → | ||||
Strong evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 25 | 529 contacts → | ||||
Strong evidence “A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center outsourcing service providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center outsourcing service providers.
- Partial evidence
- Its own public description names part of contact center outsourcing service providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center outsourcing service providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 396 contact center outsourcing service providers based in Brazil
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Contact center outsourcing service providers based in Brazil at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 396 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center outsourcing service providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “contact center outsourcing service providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center outsourcing service providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center outsourcing service providers, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 6,515 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center outsourcing service providers by metro
- Contact center outsourcing service providers in Sao Paulo131
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center outsourcing service providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center outsourcing service providers are there based in Brazil?
RevenueBase identified 396 contact center outsourcing service providers headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
AEC, headquartered in Belo Horizonte, tops this list with the largest team on record.
Which city has the most contact center outsourcing service providers?
Sao Paulo leads with 131 headquartered companies, followed by Rio De Janeiro (21) and Barueri (15).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,515 verified decision-maker contacts tracked across these 396 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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