Company lists · Data refreshed September 2026

Top 25 Contact center optimization consultants based in Italy

RevenueBase identified 117 contact center optimization consultants headquartered in Italy as of September 2026 and tracks 1,984 professional contacts across them, including 206 with verified work emails. Milano is the largest hub.

This list covers contact center optimization consultants headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
117Companies
1,984Contacts tracked
206Verified emails
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The 25 largest contact center optimization consultants based in Italy

Ranked by team size
Top 25 of 117 contact center optimization consultants based in Italy, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center optimization consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceAvezzano, ItalyHQ checked Sep 27, 2026501-1,000128 contacts →

Partial evidence

“Tecnocall Srl, forte della sua esperienza quindicennale nel settore dei Call Center è ormai di fatto un'azienda leader nel settore.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceMilano, ItalyHQ checked Sep 27, 2026201-50072 contacts →

Indirect evidence

“PMC PLUS FA CRESCERE LA TUA AZIENDA!”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceRoma, ItalyHQ checked Sep 27, 202651-20055 contacts →

Strong evidence

“contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceBari, ItalyHQ checked Sep 27, 202651-20053 contacts →

Indirect evidence

“RPVOICE si è guadagnata, in questi anni, la stima e il riconoscimento dei Clienti e del mercato.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceMantova, ItalyHQ checked Sep 27, 2026201-50045 contacts →

Indirect evidence

“Customer Experience Italia has been working in consulting since 2013.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceTurin, ItalyHQ checked Sep 27, 202611-5027 contacts →

Partial evidence

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Source: RevenueBase Database · checked Sep 27, 2026
7Partial evidenceCaserta, ItalyHQ checked Sep 27, 202611-5026 contacts →

Partial evidence

“Smart-call, call center leader nei servizi outbound in outsourcing, nasce nel 2010 e in poco tempo riesce ad imporsi sul mercato per la professionalità dei suoi servizi di…”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceMilan, ItalyHQ checked Sep 27, 20261-1025 contacts →

Strong evidence

“Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceMestre, ItalyHQ checked Sep 27, 202611-5023 contacts →

Indirect evidence

“Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceMilano, ItalyHQ checked Sep 27, 2026201-50019 contacts →

Partial evidence

“We are a team of professionals that combine years of managerial experiences with the enthusiasm and passion in approaching new challenges that our young talented consultants have.”

Source: RevenueBase Database · checked Sep 27, 2026
11Strong evidenceFiumicino, ItalyHQ checked Sep 27, 202651-20016 contacts →

Strong evidence

“Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceParete, ItalyHQ checked Sep 27, 202611-5013 contacts →

Indirect evidence

“We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceMilan, ItalyHQ checked Sep 27, 202611-5012 contacts →

Indirect evidence

“Nutcracker è una società di consulenza di marketing strategico data-driven e omnicanale che supporta le aziende nelle decisioni finalizzate alla customer acquisition e management.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceRome, ItalyHQ checked Sep 27, 202611-5011 contacts →

Strong evidence

“Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceCesena, ItalyHQ checked Sep 27, 202611-5010 contacts →

Strong evidence

“La nuova piattaforma Contact Center Smart Lab multicanale ottimizza l'operatività di call center inbound e outbound e il lavoro degli operatori in Smartworking.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidencePalermo, ItalyHQ checked Sep 27, 202611-508 contacts →

Strong evidence

“Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceCaianello Ce, ItalyHQ checked Sep 27, 202611-508 contacts →

Partial evidence

“Microsite è il call center leader in servizi outbound in outsourcing come telemarketing, teleselling, sondaggi d'opinione, ricerche di mercato e recupero crediti.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceRome, ItalyHQ checked Sep 27, 20261-107 contacts →

Indirect evidence

“Vediamo nei dati ciò che spesso le aziende non sanno ancora di sapere.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceRome, ItalyHQ checked Sep 27, 202651-2006 contacts →

Partial evidence

“Customer Experience Center | Progettiamo, realizziamo e gestiamo processi di Customer Care data driven Centro Studi Strategici | Forniamo ai nostri clienti insight strategici.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidence45, ItalyHQ checked Sep 27, 20261-105 contacts →

Indirect evidence

“Comunicare S.r.l-Società di consulenza Comunicare S.r.l.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceTreviso, ItalyHQ checked Sep 27, 20261-103 contacts →

Partial evidence

“We are a 10+ years experienced top-notch team of marketing consultants.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidencePadova, ItalyHQ checked Sep 27, 202611-503 contacts →

Indirect evidence

“Stardust nasce per soddisfare le esigenze di aziende che mirano ad una gestione puntuale e attenta della propria clientela, sia in termini di relazione che in termini di processo.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceAlbaredo Per San Marco, ItalyHQ checked Sep 27, 20261-103 contacts →

Indirect evidence

“Attiva da 14 anni, l'azienda AlpsWord offre ai suoi clienti una vasta gamma di servizi inbound e outbound in outsourcing- customer care per le aziende di multiutilities -…”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceConegliano, ItalyHQ checked Sep 27, 20261-103 contacts →

Indirect evidence

“We are a company specialising in business process optimisation.”

Source: RevenueBase Database · checked Sep 27, 2026
25Strong evidenceBorgo Valsugana, ItalyHQ checked Sep 27, 202611-503 contacts →

Strong evidence

“Necsy è un’azienda specializzata nella realizzazione di soluzioni di Contact Center e nello sviluppo di progetti software, che da più di trent’anni è presente nel mercato…”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 117 contact center optimization consultants based in Italy

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Contact center optimization consultants based in Italy at a glance

As of Sep 27, 2026
10.4%Verified-email coverage
17.0Average contacts per company
11-50Median size (employees)
7.7%Largest-city concentration · Milano
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
35
11-50
37
51-200
30
201-500
10
501-1,000
3
1,001-5,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 117 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center optimization consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Italy whose own description of what they do matches “contact center optimization consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center optimization consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center optimization consultants, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 206 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center optimization consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center optimization consultants are there based in Italy?

RevenueBase identified 117 contact center optimization consultants headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Tecnocall SRL, headquartered in Avezzano, tops this list with the largest team on record.

Which city has the most contact center optimization consultants?

Milano leads with 9 headquartered companies, followed by Milano Mi (5) and Palermo (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 206 verified decision-maker contacts tracked across these 117 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.