Company lists · Data refreshed September 2026

Top 25 Contact center optimization companies based in the United Kingdom

RevenueBase identified 259 company matches for contact center optimization companies associated with the United Kingdom as of September 2026 and tracks 5,978 professional contacts across them, including 1,212 with verified work emails. London is the largest hub.

This list covers company matches for contact center optimization companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
259Companies
5,978Contacts tracked
1,212Verified emails
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The 25 largest contact center optimization companies based in the United Kingdom

Ranked by team size
Top 25 of 259 company matches for contact center optimization companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 27, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchSheffield, United KingdomHQ recorded Sep 27, 2026501-1,000327 contacts →

Exact match

“Skilled talent, proven processes and leading technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBirkenhead, United KingdomHQ recorded Sep 27, 20261,001-5,000312 contacts →

Exact match

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchDunston, United KingdomHQ recorded Sep 27, 202651-200227 contacts →

Exact match

“eg solutions is an enterprise workforce optimisation software company, specialising in the back office.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchHull, United KingdomHQ recorded Sep 27, 2026501-1,000205 contacts →

Exact match

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchRichmond, United KingdomHQ recorded Sep 27, 2026501-1,000162 contacts →

Exact match

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchNewcastle Upon Tyne, United KingdomHQ recorded Sep 27, 2026201-500140 contacts →

Exact match

“Echoing our clients in every conversation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchBristol, United KingdomHQ recorded Sep 27, 20261,001-5,000132 contacts →

Exact match

“Dedicated and shared contact centre outsourcing operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBristol, United KingdomHQ recorded Sep 27, 202651-200131 contacts →

Exact match

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-200127 contacts →

Exact match

“Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchDoxford International Business Park, United KingdomHQ recorded Sep 27, 20261,001-5,000114 contacts →

Exact match

“EC Outsourcing is one of the UK's leading outsourced contact centres.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchStevenage, United KingdomHQ recorded Sep 27, 2026201-500112 contacts →

Exact match

“Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchSwansea, United KingdomHQ recorded Sep 27, 2026201-50099 contacts →

Exact match

“Our business is your business.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchLondon, United KingdomHQ recorded Sep 27, 2026201-50098 contacts →

Exact match

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20090 contacts →

Exact match

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20085 contacts →

Exact match

“Humanizing AI-Powered Customer Support The future of customer support is intelligent, efficient-and unmistakably human.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchBury, United KingdomHQ recorded Sep 27, 2026201-50083 contacts →

Exact match

“We are FM Outsource, a modern customer service outsourcer.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchCrawley, United KingdomHQ recorded Sep 27, 202651-20067 contacts →

Exact match

“We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20063 contacts →

Exact match

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchLondon, United KingdomHQ recorded Sep 27, 20261,001-5,00059 contacts →

Exact match

“CallCare is your outsourced contact centre and customer service partner.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchBanbury, United KingdomHQ recorded Sep 27, 202651-20057 contacts →

Exact match

“At Contact Web, we deliver customer experience outsourcing differently.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchRomsey, United KingdomHQ recorded Sep 27, 2026201-50054 contacts →

Exact match

“We are an established AI-enabled call centre specialising in every aspect of sales and customer service.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchExeter, United KingdomHQ recorded Sep 27, 202651-20050 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centres with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchEasingwold, United KingdomHQ recorded Sep 27, 202651-20049 contacts →

Exact match

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20046 contacts →

Exact match

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 259 contact center optimization companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 1,212 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center optimization companies based in the United Kingdom at a glance

As of Sep 27, 2026
20.3%Verified-email coverage
23.1Average contacts per company
11-50Median size (employees)
23.2%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
89
11-50
81
51-200
51
201-500
23
501-1,000
7
1,001-5,000
8

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 259 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “contact center optimization companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,212 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center optimization companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center optimization companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center optimization companies are there based in the United Kingdom?

RevenueBase identified 259 company matches for contact center optimization companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

RESQ tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center optimization companies?

London leads with 60 company records, followed by Manchester (10) and Glasgow (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,212 professional contacts with verified work emails tracked across these 259 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.