Company lists · Data refreshed September 2026
Top 24 Contact center optimization companies based in Italy
RevenueBase identified 136 contact center optimization companies headquartered in Italy as of September 2026 and tracks 3,391 professional contacts across them, including 278 with verified work emails. Milano is the largest hub.
This list covers contact center optimization companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 24 largest contact center optimization companies based in Italy
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 299 contacts → | ||||
Partial evidence “ACCUEIL is a leading Italian company in the field of Call Center and Business Process Outsourcing Services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 239 contacts → | ||||
Indirect evidence “Koiné is a leader company which works in service industry.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 128 contacts → | ||||
Partial evidence “Tecnocall Srl, forte della sua esperienza quindicennale nel settore dei Call Center è ormai di fatto un'azienda leader nel settore.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 116 contacts → | ||||
Strong evidence “Call-center, contact-center, bpo, ricerche e sviluppo sperimentalenella statistica.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 72 contacts → | ||||
Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 65 contacts → | ||||
Indirect evidence “Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 55 contacts → | ||||
Strong evidence “contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 41 contacts → | ||||
Indirect evidence “Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 27 contacts → | ||||
Partial evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 26 contacts → | ||||
Partial evidence “Smart-call, call center leader nei servizi outbound in outsourcing, nasce nel 2010 e in poco tempo riesce ad imporsi sul mercato per la professionalità dei suoi servizi di…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 23 contacts → | ||||
Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 18 contacts → | ||||
Strong evidence “Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 16 contacts → | ||||
Strong evidence “Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 13 contacts → | ||||
Indirect evidence “We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 12 contacts → | ||||
Indirect evidence “Nutcracker è una società di consulenza di marketing strategico data-driven e omnicanale che supporta le aziende nelle decisioni finalizzate alla customer acquisition e management.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 11 contacts → | ||||
Indirect evidence “La nostra attività è incentrata nella fornitura di Soluzioni Software per l'Analisi delle informazioni in tempo reale allo scopo di misurare le prestazioni ed incrementare…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 11 contacts → | ||||
Strong evidence “Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 10 contacts → | ||||
Strong evidence “La nuova piattaforma Contact Center Smart Lab multicanale ottimizza l'operatività di call center inbound e outbound e il lavoro degli operatori in Smartworking.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 8 contacts → | ||||
Partial evidence “Crm4 trasforma il modo in cui call center e aziende che svolgono attività di vendita telefonica gestiscono le chiamate.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 8 contacts → | ||||
Strong evidence “Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 8 contacts → | ||||
Partial evidence “Microsite è il call center leader in servizi outbound in outsourcing come telemarketing, teleselling, sondaggi d'opinione, ricerche di mercato e recupero crediti.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 6 contacts → | ||||
Partial evidence “Customer Experience Center | Progettiamo, realizziamo e gestiamo processi di Customer Care data driven Centro Studi Strategici | Forniamo ai nostri clienti insight strategici.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 3 contacts → | ||||
Indirect evidence “Attiva da 14 anni, l'azienda AlpsWord offre ai suoi clienti una vasta gamma di servizi inbound e outbound in outsourcing- customer care per le aziende di multiutilities -…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 3 contacts → | ||||
Strong evidence “Necsy è un’azienda specializzata nella realizzazione di soluzioni di Contact Center e nello sviluppo di progetti software, che da più di trent’anni è presente nel mercato…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center optimization companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center optimization companies.
- Partial evidence
- Its own public description names part of contact center optimization companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center optimization companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 24 of 136 contact center optimization companies based in Italy
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Contact center optimization companies based in Italy at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 136 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center optimization companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Italy whose own description of what they do matches “contact center optimization companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center optimization companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center optimization companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 278 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center optimization companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center optimization companies are there based in Italy?
RevenueBase identified 136 contact center optimization companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Accueil, headquartered in Reggio Calabria, tops this list with the largest team on record.
Which city has the most contact center optimization companies?
Milano leads with 8 headquartered companies, followed by Roma (7) and Palermo (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 278 verified decision-maker contacts tracked across these 136 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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