Company lists · Data refreshed September 2026

Top 25 Contact center consulting services based in Italy

Name: Contact center consulting services based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 209 companies tracked

RevenueBase identified 209 contact center consulting services headquartered in Italy as of September 2026 and tracks 7,071 professional contacts across them, including 1,277 with verified work emails. Milano is the largest hub.

This list covers contact center consulting services headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

209Companies

7,071Contacts tracked

1,277Verified emails

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The 25 largest contact center consulting services based in Italy

Ranked by team size

Top 25 of 209 contact center consulting services based in Italy, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center consulting services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Covisian	Indirect evidence	Milano, ItalyHQ checked Sep 27, 2026	10001+	2,810 contacts →
	Indirect evidence “is a tech company specialized in providing, and for & customer care.” Source: RevenueBase Database · checked Sep 27, 2026
2	Accueil	Partial evidence	Reggio Calabria, ItalyHQ checked Sep 27, 2026	501-1,000	299 contacts →
	Partial evidence “ACCUEIL is a leading Italian company in the field of Call Center and Business Process Outsourcing Services.” Source: RevenueBase Database · checked Sep 27, 2026
3	Koiné SRL	Indirect evidence	Maerne, ItalyHQ checked Sep 27, 2026	501-1,000	239 contacts →
	Indirect evidence “Koiné is a leader company which works in service industry.” Source: RevenueBase Database · checked Sep 27, 2026
4	Alpenite	Indirect evidence	Venezia Marghera, ItalyHQ checked Sep 27, 2026	501-1,000	204 contacts →
	Indirect evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026
5	Intarget	Partial evidence	Milano, ItalyHQ checked Sep 27, 2026	51-200	155 contacts →
	Partial evidence “Customer Journey Consulting” Source: RevenueBase Database · checked Sep 27, 2026
6	Tecnocall SRL	Partial evidence	Avezzano, ItalyHQ checked Sep 27, 2026	501-1,000	128 contacts →
	Partial evidence “Tecnocall Srl, forte della sua esperienza quindicennale nel settore dei Call Center è ormai di fatto un'azienda leader nel settore.” Source: RevenueBase Database · checked Sep 27, 2026
7	PMC Plus - Italia	Indirect evidence	Milano, ItalyHQ checked Sep 27, 2026	201-500	72 contacts →
	Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 27, 2026
8	Concerto Contact Center	Partial evidence	Rome, ItalyHQ checked Sep 27, 2026	51-200	65 contacts →
	Partial evidence “Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.” Source: RevenueBase Database · checked Sep 27, 2026
9	Quality LAB SRL	Strong evidence	Roma, ItalyHQ checked Sep 27, 2026	51-200	55 contacts →
	Strong evidence “contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.” Source: RevenueBase Database · checked Sep 27, 2026
10	Rpvoice Quality Center	Indirect evidence	Bari, ItalyHQ checked Sep 27, 2026	51-200	53 contacts →
	Indirect evidence “RPVOICE si è guadagnata, in questi anni, la stima e il riconoscimento dei Clienti e del mercato.” Source: RevenueBase Database · checked Sep 27, 2026
11	Comapp	Strong evidence	Milan, ItalyHQ checked Sep 27, 2026	11-50	47 contacts →
	Strong evidence “ComApp is an Italian company of the Present group, with 30 years of experience in Application System Integration services with specific focus on Omnichannel Contact Center…” Source: RevenueBase Database · checked Sep 27, 2026
12	Customer Experience Italia S.P.A	Partial evidence	Mantova, ItalyHQ checked Sep 27, 2026	201-500	45 contacts →
	Partial evidence “Customer Experience Italia has been working in consulting since 2013.” Source: RevenueBase Database · checked Sep 27, 2026
13	Gruppo Eutel 2005	Indirect evidence	Cagliari, ItalyHQ checked Sep 27, 2026	51-200	41 contacts →
	Indirect evidence “Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.” Source: RevenueBase Database · checked Sep 27, 2026
14	Xcally	Partial evidence	Turin, ItalyHQ checked Sep 27, 2026	11-50	27 contacts →
	Partial evidence “Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: RevenueBase Database · checked Sep 27, 2026
15	Smartcall Call Center	Partial evidence	Caserta, ItalyHQ checked Sep 27, 2026	11-50	26 contacts →
	Partial evidence “Smart-call, call center leader nei servizi outbound in outsourcing, nasce nel 2010 e in poco tempo riesce ad imporsi sul mercato per la professionalità dei suoi servizi di…” Source: RevenueBase Database · checked Sep 27, 2026
16	Customer Analytics Italia	Strong evidence	Milan, ItalyHQ checked Sep 27, 2026	1-10	25 contacts →
	Strong evidence “Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.” Source: RevenueBase Database · checked Sep 27, 2026
17	Veneto Ricerche	Indirect evidence	Mestre, ItalyHQ checked Sep 27, 2026	11-50	23 contacts →
	Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 27, 2026
18	Omnia SRL	Partial evidence	Pistoia, ItalyHQ checked Sep 27, 2026	11-50	22 contacts →
	Partial evidence “Business & Technical Consulting for B2B about #UnifiedCommunication #SicurezzaInformatica #CablaggioStrutturato #ConvergentMarketing® \|\| Value Selling addicted \|\|” Source: RevenueBase Database · checked Sep 27, 2026
19	Interago Servizi	Strong evidence	Fiumicino, ItalyHQ checked Sep 27, 2026	51-200	16 contacts →
	Strong evidence “Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…” Source: RevenueBase Database · checked Sep 27, 2026
20	BDP	Indirect evidence	Genova, ItalyHQ checked Sep 27, 2026	51-200	14 contacts →
	Indirect evidence “Base Digitale Platform, è la Business Unit del gruppo Base Digitale dedicata allo sviluppo di soluzioni di digital platform per supportare il percorso di trasformazione digitale…” Source: RevenueBase Database · checked Sep 27, 2026
21	Team2com	Indirect evidence	Parete, ItalyHQ checked Sep 27, 2026	11-50	13 contacts →
	Indirect evidence “We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.” Source: RevenueBase Database · checked Sep 27, 2026
22	Explan Consulting	Partial evidence	Bollate, ItalyHQ checked Sep 27, 2026	11-50	12 contacts →
	Partial evidence “EXPLAN consulting is part of the Icona Technology SpA group, a software factory dedicated to accelerating the digital evolution of after-sales services such as maintenance and…” Source: RevenueBase Database · checked Sep 27, 2026
23	Interago SRL	Strong evidence	Rome, ItalyHQ checked Sep 27, 2026	11-50	11 contacts →
	Strong evidence “Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…” Source: RevenueBase Database · checked Sep 27, 2026
24	Made In LAB	Strong evidence	Cesena, ItalyHQ checked Sep 27, 2026	11-50	10 contacts →
	Strong evidence “La nuova piattaforma Contact Center Smart Lab multicanale ottimizza l'operatività di call center inbound e outbound e il lavoro degli operatori in Smartworking.” Source: RevenueBase Database · checked Sep 27, 2026
25	Kalliope	Strong evidence	Palermo, ItalyHQ checked Sep 27, 2026	11-50	8 contacts →
	Strong evidence “Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center consulting services. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center consulting services.
Partial evidence: Its own public description names part of contact center consulting services, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center consulting services. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 209 contact center consulting services based in Italy

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Contact center consulting services based in Italy at a glance

As of Sep 27, 2026

18.1%Verified-email coverage

33.8Average contacts per company

11-50Median size (employees)

6.7%Largest-city concentration · Milano

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 209 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center consulting services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “contact center consulting services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center consulting services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center consulting services, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,277 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center consulting services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center consulting services are there based in Italy?

RevenueBase identified 209 contact center consulting services headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Covisian, headquartered in Milano, tops this list with the largest team on record.

Which city has the most contact center consulting services?

Milano leads with 14 headquartered companies, followed by Roma (13) and Milano Mi (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,277 verified decision-maker contacts tracked across these 209 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.